{"id":29446,"date":"2026-02-10T16:00:53","date_gmt":"2026-02-10T16:00:53","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/principal-technician-north-west-principal-technical-operator-eastern-cape-product-specialist-video-entertainment\/"},"modified":"2026-02-17T00:24:18","modified_gmt":"2026-02-17T00:24:18","slug":"principal-technician-north-west-principal-technical-operator-eastern-cape-product-specialist-video-entertainment","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=29446","title":{"rendered":"Principal Technician (North West) \n\n\n            \n\n            \n            Principal Technical Operator: Eastern Cape \n\n\n            \n\n            \n            Product Specialist Video Entertainment X 2 \n\n\n            \n\n            \n            Project Manager X2"},"content":{"rendered":"<p>MAIN PURPOSE OF POSITION<\/p>\n<p>\tEffective &amp; efficient support of technology, operations and resources to design, install, sustain and provide administration of broadcast systems\/ facilities, equipment, servers and networks in order to ensure optimum, functional, secure and available facilities\/ equipment for SABC Technology.<\/p>\n<p>DUTIES AND RESPONSIBILITIES:<\/p>\n<p>DEVELOPMENT AND IMPLEMENTATION OF STRATEGY<\/p>\n<p>\tContribute and provide (technical) submissions to Divisional Strategy in alignment with the Corporate Plan and the Target Operating Model.<br \/>\n\tContribute to the business strategical requirement to develop the Opex and Capex investments.<br \/>\n\tInterpretation of tactical needs to enhance and promote technology infrastructures and customer user requirements and specifications.<br \/>\n\tInvestigate and interpret business requirements in accordance to functional requirements workflows and international best practices.<\/p>\n<p>MANAGED PROJECT<\/p>\n<p>\tCapex and Opex involvement to input into the project scope development.<br \/>\n\tProvide in Capex Project with designs, risks, migration requirements, project implementations plans, integration system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions.<br \/>\n\tDesign innovative solutions and plan of in-area system projects with implementation and monitoring to their completion on-time and within constraints.<\/p>\n<p>\u00a0FINANCE MOTIVATIONS<\/p>\n<p>\tProper investigation &amp; acceptable explanation of budget for motivations.<br \/>\n\tAccurate calculation and submission of Capex &amp; Opex inputs into departmental budget.<br \/>\n\tOpex motivation submissions to ensure maintenance and systems sustainability.<br \/>\n\tMinor Capex motivation submissions to ensure new requirements are addressed.<br \/>\n\tLong-term maintenance matrix planning submissions to develop system and equipment life\/cycle.<br \/>\n\tLong-term Capex motivational planning submissions.<br \/>\n\tOpex budget input to ensure adequate funds budgeting for future Financial Fiscal.<br \/>\n\tAsset management control; oversight of tracking and transfers. Updated Asset Register maintained as per Company Asset Management policy.<\/p>\n<p>MANAGED OPERATIONAL PERFOMANCE<\/p>\n<p>\tAgreed % of targets met; Agreed % of resources, equipment and facility availability<br \/>\n\tAbove average rating of SLA.<br \/>\n\tProducts, processes, practices &amp; equipment in line with SABC technical &amp; operational broadcast standards.<br \/>\n\tSet service delivery standards and assist the team to achieve them.<br \/>\n\tSubmission of ad-hoc incidence fault reports and resolutions to customers as required.<br \/>\n\tAccurate monthly reporting on deliverables (maintenance and tasks), non-conformance &amp; flagging of potential risks with provided solutions\/mitigations.<br \/>\n\tEnsure fault reports in order to safeguard department facilities, equipment functional and shortfalls are adequately addressed.<br \/>\n\tDesign, plan and control the delivery of technical tasks and projects to their completion on time &amp; within agreed specifications.<br \/>\n\tOngoing monitoring with preventative and corrective deliverables in accordance with overall maintenance plans for all the areas.<br \/>\n\tPrevention of re-occurring faults and less than agreed fault target.<br \/>\n\tSet service delivery standards and lead the team to achieve them.<\/p>\n<p>SYSTEMS SUPPORT AND MAINTANCES<\/p>\n<p>\tPrevention of on-air technical faults to less than agreed SLA %.<br \/>\n\tResponse time to match urgency for technical assistance in accordance with delivery requirements (in support of the % availability of the on-air systems).<br \/>\n\tEffective technical advice &amp; support to users in order to reduce downtime.<br \/>\n\tCorrect configuration &amp; testing of digital equipment to ensure less than agreed % of technical on-air faults.<br \/>\n\tCompliance of upgrades with Original Equipment Manufacturer (OEM) specifications to ensure integrations with internal broadcasts systems.<br \/>\n\tEnsure virus free, secure, functional, streamlined and reliable digital systems.<br \/>\n\tEstablish and sustain compatibility &amp; integration between all digital systems.<br \/>\n\tOngoing assessment of system functionality through logs &amp; system checks.<br \/>\n\tProper analysis of daily fault reports to identify &amp; address non-compliance.<br \/>\n\tTechnical inputs &amp; specifications to support procurement of correct equipment and software.<br \/>\n\tPrevent re-occurring issues and workflow processes with the design of innovative solutions.<br \/>\n\tMonitor and control compliance with agreed planned &amp; preventative maintenance schedule.<br \/>\n\tMonthly controlled digital equipment and systems failover tests to promote reliable system resilience and ensure full functional, reliable and backup recovery is sustained at all times.<br \/>\n\tDaily analysis of report logs and equipment against checklist to determine system health\/ availability to identify and proactively correct non-compliance.<br \/>\n\tMonthly report of maintenance, system integrity and health of digital systems.<br \/>\n\tDaily\/ Monthly backup of all system data in line with Broadcast Continuity.<br \/>\n\tEnsure Compliance of maintenance with Original Equipment Manufacturer (OEM) specifications and digital system requirements.<br \/>\n\tDevelopment of checklists to promote proactive system health checks to ensure preventative and corrective initiatives.<br \/>\n\tQuarterly review and update of all technical documentation.<br \/>\n\tDesign, update and monitor workflow drawing and technical drawing accrue.<br \/>\n\tDaily shift and monthly reporting of faults, tasks, risks, red flag escalations and status progress of deliverables.<br \/>\n\tDesign and assist (when required) with rigging of facilities, ensuring the efficient and effective functionality and subsequently dismantling of the complete infrastructure without existing facility disruptions (For OB facilities safe return to the SABC base).<br \/>\n\tSupport (when required) all Outside Broadcast infrastructure in order to operate and adhere to technical, operational and safety specifications, maximising the utilisation of facilities and resources for successful recording, production and broadcast.<br \/>\n\tComputer literacy.<\/p>\n<p>ENGINEERING<\/p>\n<p>\tDriving of all preliminary research activities on the best practises, cutting edge technologically advancements and enhancements to improve facility efficiency, effectivity and sustainability.<br \/>\n\tDesigning fit-for-purpose innovative solutions in consultation with digital partners to create resolutions.<\/p>\n<p>GOVERNANCE AND OPERATIONAL COMPLIANCE<\/p>\n<p>\tProcurement of correct digital solution in line with customer requirements &amp; Company Procurement policy &amp; procedures.<br \/>\n\tEscalate Risk findings reported with corrective treatment plans.<br \/>\n\tMonitor adherence to OHS and compliance with SABC Company Policies &amp; Procedures.<br \/>\n\tMaintain discipline in accordance with company policies &amp; procedure<br \/>\n\tCompliance with OEM software licenses.<br \/>\n\tSOP developments to ensure broadcast sustainability and business continuity.<br \/>\n\tDesign and implement a working Disaster Recovery Plan for the facilities\/section to manage all potential broadcast failures.<br \/>\n\tProvide relevant information to both external and internal auditors for all audit engagements.<br \/>\n\tResolve and implement internal and external Audit recommendations.<br \/>\n\tTechnical SCM support for project process (Bid Specification Committee, Bid Evaluation Committee and Bid Adjudication Committee).<br \/>\n\tAdjust to ensure compliance in according with Enterprise Broadcast Architecture Framework (EBAF), broadcast standards (e.g. DVB, SMPTE, IEEE, EBU), ISO\u2019s and customer requirements.<br \/>\n\tCompliance of maintenance with manufacturer specifications &amp; system requirements.<\/p>\n<p>ASSET MANAGEMENT<\/p>\n<p>\t95% of assets verified annually.<br \/>\n\tInitiate &amp; coordinate annual asset verification exercise (manual or scan).<\/p>\n<p>MANAGED CUSTOMER SERVICE<\/p>\n<p>\tCustomers served in technical proficient, friendly and helpful manner.<br \/>\n\tMonitor compliance of services rendered with customer request and address non- conformance.<br \/>\n\tTechnical assistance &amp; guidance to customers regarding capability of facilities and to provide best alternative options.<br \/>\n\tAttended resolutions to customer requests\/ complaints.<br \/>\n\tTechnical support and advice of customers re facilities, workflows and operations.<br \/>\n\tInternal and external client liaison regarding technical compliance.<br \/>\n\tRegular OEM engagements to understand current and future based needs, thereby providing expert innovative measures and solutions to all aspects of broadcast environment.<\/p>\n<p>MANAGED INDIVIDUAL &amp; TEAM<\/p>\n<p>\tCompliance with performance management policies and procedures.<br \/>\n\tPerformance agreements with manager annually.<br \/>\n\tFormal reviews conducted with manager and documented as per deadlines (Quarterly).<br \/>\n\tIndividual technical training, coaching and mentoring conducted on an ongoing basis to meet individual team members needs.<br \/>\n\tTechnical training in accordance with SABC best practice guide.<br \/>\n\tAssist individuals development to set standards.<br \/>\n\tAssist individual with Career Development Plan (CDP).<br \/>\n\tContribute and assist in some managerial\/ supervision activities, i.e. (Acting Capacity; Represent the department at some meetings, technical or operational administration).<\/p>\n<p>QUALIFICATIONS<\/p>\n<p>\t3 year National Diploma (S4\/T3) in Electrical Engineering (Light Current, Communications, Computer Studies or Information Technology) (NQF6).<br \/>\n\tIT Network knowledge Essential. Computer literate (A+) and Network knowledge (N+).<\/p>\n<p>\u00a0 EXPERIENCE<\/p>\n<p>\tMinimum 7 years\u2019 experience in technical broadcast environment, of the 7 years a minimum of 3 years as Senior Technician level in technical maintenance, system support of broadcasting equipment and client services within a Broadcast Environment.<\/p>\n<p>KNOWLEDGE<\/p>\n<p>Advanced\/ Expert Knowledge of:<\/p>\n<p>\tAssemble a personal computer and peripherals from modules.<br \/>\n\tComponent level repairs; Installations and repairs of fault components.<br \/>\n\tCalibration of broadcasting equipment.<br \/>\n\tApply the principles of trouble shooting for single user and multi-user computer operating systems.<br \/>\n\tAbility to develop and perform emergency procedures and troubleshooting.<br \/>\n\tAbility to design and implement contingencies, back-up strategies and develop their implementations.<br \/>\n\tShift and system fault bypass competency for direct on-air emergencies and support.<br \/>\n\tDesigning, upgrading &amp; maintaining systems hardware &amp; software.<br \/>\n\tTechnical &amp; Operational Support, advice and consultation.<br \/>\n\tPerforming and guiding Preventative &amp; Corrective Maintenance of Equipment\/Facilities.<br \/>\n\tFacilitating Broadcast Operational and Technical Training.<br \/>\n\tProject Implementation.<br \/>\n\tinstrumentation including the maintenance and repairs to broadcast test and measurement equipment.<br \/>\n\tIn-depth understanding and application of broadcast and production television fundamentals, including.<br \/>\n\tanalogue and digital, radio and television systems, metadata, audio and video (DTT, OTT and VOD Impact)..<br \/>\n\tSystem analysis which is defined as being able to visualise individual components within the system to determine fault using broadcast chain knowledge.<br \/>\n\tOperations of broadcast equipment.<br \/>\n\tSwitching and routing of audio and video signals.<br \/>\n\tTechnical\/ Operational Administration, e.g. report writing, shift reports, fault reports, transmission reports.<br \/>\n\tExpert knowledge, experience and skills pertaining to the digital systems within the broadcast environment, involving Broadcast Media Servers, Studios, Non-linear Craft Editing, Tape Machines and Quality Control.<br \/>\n\tSystems, automation systems, integrations between systems, On-Air Playout and Graphics systems.<br \/>\n\tA comprehensive understanding of analogue and digital television standards, file and on-line streaming formats and acquisition formats.<br \/>\n\tAbility to repair, configuring\/ set-up, test and operate broadcast equipment.<br \/>\n\tAdvanced knowledge and experience of Local Area Networks (LAN) and Windows Domains.<br \/>\n\tAdvanced knowledge and experience of network administration; Active Directory, user and resource; setting up policies to restrict user intervention.<br \/>\n\tAbility to design, plan, setup, control, repairs, maintain, configure and install new and existing Local Area.<br \/>\n\tNetworks. This includes: domain administration &#8211; Active directory software; Domain name system (DNS) software, Database\/s; Security etc.<br \/>\n\tAbility to setup and maintain the broadcast Windows Domain\/s which includes the deployment of windows patches, Service Packs and the deployment of anti-virus software thereby mitigating the risk on the Broadcast.<br \/>\n\tThe ability to tighten security with users and resources setting up policies and by isolating the broadcast network.<br \/>\n\tAbility to perform, plan, control and implement maintenance, modifications and installations of new and existing systems and technical equipment; hardware and software.<br \/>\n\tAbility to setup and manage LUNs in storage\/backup technologies such as SAN, NAS, LTO etc.<br \/>\n\tAbility to plan and setup contingencies and apply back-up strategies and develop their implementations, within the digital environment to ensure quick recovery and reduced on-air failures, i.e. data backup and disaster recovery.<br \/>\n\tApply the principles of trouble shooting for single user and multi-user computer operating systems.<br \/>\n\tMechanical installations and repairs of fault components (e.g. replacing hardware, or components -repairs).<br \/>\n\tAbility to do Hardware and Software support for Servers and the necessary experience to use the tools thereby ensuring adherence to technical specifications and optimal delivery of performance to achieve the requirements.<br \/>\n\tAdvanced knowledge &amp; understanding of system, workflow process diagrams used for planning, setting up studios and or networks and facility as per as-built drawings and diagrams.<br \/>\n\tAbility to setup and perform emergency procedures and troubleshooting<br \/>\n\tDesigning, upgrading &amp; maintaining systems hardware &amp; software.<br \/>\n\tTechnical &amp; Operational consultation for Support\/ Advice.<br \/>\n\tInstallations and repairs of faulty components (e.g. replacing hardware, components repairs).<br \/>\n\tAbility to guide and mentor team members and junior staff and share knowledge.<br \/>\n\tAbility to develop and facilitate training materials, procedures and train technical team and users in the proper use of hardware or software.<br \/>\n\tUser Broadcast Operational and Technical Training.<br \/>\n\tAbility to translate technical terms, workflows and provide support, advice and consultation to clients, in order to provide technological and operational solutions.<br \/>\n\tAbility to maintain close working relationships with internal and external service providers and OEM, in order to ensure optimal delivery on facilities innovations, migrations, needs and requirements.<br \/>\n\tAbility to draft, plan and implement projects.<br \/>\n\tAbility to write Technical\/ Operational reports, e.g. report writing, shift reports, fault reports, transmission reports etc.<br \/>\n\tExpert knowledge, experience &amp; understanding of digital platforms of Media servers with Automation and Control. Allowing the knowledgebase to cover new emerging technologies, using various operating systems.<br \/>\n\tAbility to develop strategies and implement future innovation to enable, improve and enhance technological workflows and platforms.<br \/>\n\tAdvanced knowledge &amp; understanding of audio &amp; video distribution and contribution systems and routing.<br \/>\n\tAdvanced knowledge &amp; understanding of relevant internal (EBAF) and international standards (e.g. DVB, SMPTE, IEEE, EBU, ISO).<br \/>\n\tDevelop, plan and provide Business Continuity and Disaster Recovery Plans<br \/>\n\tAdvanced knowledge, experience &amp; understanding of broadcast facility design, system integrations aligned with international best practices.<br \/>\n\tKnowledge &amp; understanding of relevant Company policies \/procedures.<br \/>\n\tKnowledge, understanding &amp; application for office administrational tasks and communications.<\/p>\n<p>Deadline:16th February,2026<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( N \/ A ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"The South African Broadcasting Corporation (SABC)","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"The South African Broadcasting Corporation (SABC (SOC) Limited, is a Schedule 2 (Major Public Entity) entity in terms of the Public Finance Management Act NO. 1 of 1999, as amended. It was established through an Act of Parliament in 1936, which replaced the previous state-controlled African Broadcas... read moreting Corporation. This was followed by the enactment of the Broadcasting Act NO. 4 of 1999 in which section 7 allowed for the establishment of the SABC. Each of the radio and television services under the SABC portfolio are licensed separately by the Independent Communications Authority of South Africa (ICASA) and required to adhere to their respective license conditions, and the provisions of the Broadcasting Act as well as the Broadcasting Charter. Over the years, the public service provider has demonstrated unwavering commitment to the delivery of its mandate through showcasing content aimed at informing, educating and entertaining its audiences. Its portfolio includes 19 radio stations and 5 television channels which command millions of audiences on a daily basis.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[21],"job-types":[12],"class_list":["post-29446","job_listing","type-job_listing","status-expired","hentry","job_listing_region-north-west","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/29446","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=29446"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=29446"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=29446"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}