{"id":29895,"date":"2026-02-16T16:00:24","date_gmt":"2026-02-16T16:00:24","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/relationship-manager-heavy-haulage-bloemfontein-claims-reporting-and-salvage-manager-policy-wording-and-technical\/"},"modified":"2026-05-17T00:24:44","modified_gmt":"2026-05-17T00:24:44","slug":"relationship-manager-heavy-haulage-bloemfontein-claims-reporting-and-salvage-manager-policy-wording-and-technical","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=29895","title":{"rendered":"Relationship Manager: Heavy Haulage &#8211; Bloemfontein \n\n\n            \n\n            \n            Claims Reporting and Salvage Manager \n\n\n            \n\n            \n            Policy Wording and Technical Underwriting Specialist"},"content":{"rendered":"<p>JOB DESCRIPTION<\/p>\n<p>\tThe candidate will understand premium and profit objectives through brokers by building relationships that will ensure growth and retention through creative and attentive marketing, underwriting and risk management strategies.<\/p>\n<p>KEY ACCOUNTABILITIES<\/p>\n<p>\tManage allocated portfolio growth, retention, profitability and any other business relevant factors and agree growth plan.<br \/>\n\tWork within a cluster and indirectly lead a team comprising of Service Consultants and Underwriters to deliver a service to the allocated portfolio of brokers.<br \/>\n\tReporting on performance against agreed targets<br \/>\n\tIdentify and develop sales opportunities<br \/>\n\tProvide Training to brokers<br \/>\n\tEnsure a consistent and detailed understanding of the sales targets, goals, performance levels, products, business rules and conditions.<br \/>\n\tEnsure a consistent detailed understanding amongst brokers of their growth targets, goals, performance levels, available products and any compliance requirements.<br \/>\n\tEstablishing strategies to further grow the portfolio and contribute ideas, leadership and innovation<br \/>\n\tUtilize technology to manage data and the performance of the portfolio under management<br \/>\n\tProspecting for new brokers as well as business development opportunities.Engaging with Underwriting, Claims and Finance teams<br \/>\n\tEnsure alignment of quality standards<br \/>\n\tEnsure alignment of business processes<br \/>\n\tEnsure brokers operate within agreed mandates<br \/>\n\tComply with corporate governance policies, procedures and standards<br \/>\n\tServe as the primary contact point for broker staff to build and maximize the broker relationship<br \/>\n\tEffectively drive and deliver on business model to ensure performance targets are achieved in line with strategy<br \/>\n\tEnsure continuous strategic and business alignment between brokers and business<br \/>\n\tIdentify and drive opportunities to improve and enhance product and service offerings<br \/>\n\tKeep abreast of market conditions and trends and relevant industry regulations<br \/>\n\tPrepares and maintains a market analysis, including competitor information in order to provide input on distribution, product, price and promotion strategies<br \/>\n\tEffective participation in any relevant industry related functions and forums and participate in continuing education and other learning opportunities<br \/>\n\tEnsuring credibility with brokers by maintaining detailed knowledge of current market conditions and competitors\u2019 products<br \/>\n\tParticipate in product development<br \/>\n\tResolve customer and broker complaints and queries<br \/>\n\tCollaborate and work with support units to deliver required service levels<br \/>\n\tCo-ordinates and delivers new and on-going training on products, processes and systems<br \/>\n\tWork within a Portfolio cluster and provide technical leadership and direction for the underwriting (technical, pricing, structure, complex processing) on all matters as they relate to ownership of your assigned portfolio.<br \/>\n\tParticipate in retention strategy<\/p>\n<p>QUALIFICATIONS AND EXPERIENCE<\/p>\n<p>\tMatric or equivalent qualification<br \/>\n\tFAIS accreditation required<br \/>\n\tRE 5<br \/>\n\tNQF 5 insurance or risk management qualification\u00a0<br \/>\n\tMinimum 3 years\u2019 Commercial Insurance experience<br \/>\n\tKnowledge of HCV Insurance sales and underwriting experience<br \/>\n\tExperience in being on the road, dealing with, and visiting brokers<br \/>\n\tA thorough understanding of all Heavy Haulage \/HCV insurance products<\/p>\n<p>SKILLS &amp; KNOWLEDGE<\/p>\n<p>\tAbility to understand client base related requirements and to conceptualize and develop relative support<br \/>\n\tGood understanding of value chain in order to implement cost savings and maximise profitability<br \/>\n\tProject management skills<br \/>\n\tWorking knowledge of financial management \u2013 accounting &#8211; information systems and marketing<br \/>\n\tStrong business orientation with commercial and financial skills.<br \/>\n\tComputer literate in data manipulation &#8211; i.e. Excel as well as technology in general<br \/>\n\tStrong networking and relationship building skills<br \/>\n\tNegotiating skills<br \/>\n\tDecision making abilities<br \/>\n\tTechnical claims and underwriting skills \u00a0<br \/>\n\tRisk management\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<br \/>\n\tStrong knowledge of Reinsurance\u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/p>\n<p>COMPETENCIES<\/p>\n<p>\tDeciding &amp; Initiating action<br \/>\n\tWorking with people<br \/>\n\tRelating &amp; Networking<br \/>\n\tPersuading &amp; Influencing<br \/>\n\tPresenting &amp; Communicating Information<br \/>\n\tLearning &amp; Researching<br \/>\n\tDelivering results &amp; Meeting Customer Expectations<br \/>\n\tCoping with Pressures &amp; Setbacks<br \/>\n\tAchieving Personal Work Goals &amp; Objectives<br \/>\n\tAnalysing\u00a0<br \/>\n\tWriting and reporting<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( http:\/\/www.santam.co.za ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Santam Insurance","_company_website":"http:\/\/www.santam.co.za","_company_tagline":"Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. S... read moreantam is a subsidiary of Sanlam Limited and has been listed on the Johannesburg Stock Exchange (JSE) since 1964. 1 Sportica Crescent Tyger Valley Bellville, 7530","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[25],"job-types":[12],"class_list":{"0":"post-29895","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-free-state","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/29895","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=29895"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=29895"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=29895"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}