Overview<\/p>\n
\tAs Account Director, you\u2019ll be a driving force within the Client Service team, managing the delivery of memorable and effective transcreated campaigns for our client. All the while building and maintaining strong relationships with both our clients and internal agency stakeholders. You will consistently drive excellence and have an excellent eye for detail.<\/p>\n
Responsibilities<\/p>\n
\tManagement of digital campaigns and internal and external stakeholder communication on a day-to-day basis.
\n\tManagement of client expectations and service delivery by being a focal point for day-to-day interaction.
\n\tProject management of digital and performance marketing campaigns
\n\tEnsure the timely delivery of required assets.
\n\tOversee the financial components of projects, ensuring that we are delivering within scope and flagging any areas of scope creep.<\/p>\n
Your duties will include but are not limited to:<\/p>\n
Leadership & Teamwork<\/p>\n
\tStrong team player
\n\tSupport team development and mentorship of junior account staff where required
\n\tActively look to maintain and build positive working relationships
\n\tManage up \u2013 ensure your seniors are abreast of all activity on the account and empower them to support you through open lines of communicatio<\/p>\n
Client services\u00a0<\/p>\n
\tDrive client meetings when necessary, managing meeting protocols, agenda, etc.
\n\tEnsure status is consistently up-to-date and correct
\n\tEnsure that all meetings have thorough agendas, driving a productive outcome
\n\tEnsure that contact reports are delivered timeously with key deliverables and then drive out those deliverables to the agreed timings
\n\tPlan and participate in client review\/approval meetings with team
\n\tDevelop a consulting \/ advisory capability with client and internal teams wherever possible
\n\tAlways be consistently responsive and accessible to your client
\n\tHave tough and honest conversations with your client to enable service delivery excellence and to create trustwith your client
\n\tManage all kinds of personalities and always strive to get the best out of each individual
\n\tHave an excellent knowledge understanding of the client, the agency, the strategy and the process to deliver efficiently and to the highest quality<\/p>\n
Account Management, Project Management and Planning\u00a0<\/p>\n
\tWork together with your full team across Creative (studio), Production, Development, etc. to deliver high quality work
\n\tManage tight deadlines while adhering to processes
\n\tSeamlessly manage multiple stakeholders under the guidance of your business lead
\n\tTake full ownership of every job that comes through you \u2013 ensure that every job is measured against client requirements and on-brand
\n\tWrite briefs with full clarity on all requirements
\n\tConsider the impact of any given change briefed by client on other elements in a campaign or other jobs in the system \u2013 this might be a timing impact, or it might require more work on other elements \/ jobs
\n\tCommunicate with excellence, maturity and intent when writing or speaking
\n\tHave excellent self-management, with thorough to-do lists and personal organization which supports your ability to be efficient and effective in your job
\n\tHave an opinion and be solution-orientated\u00a0<\/p>\n
Finance<\/p>\n
\tWork with senior to finalise programme and budgets for client
\n\tAssume accountability for financial aspects of cost management on client programmes
\n\tAware of financial status of accounts always
\n\tAccurately review billing arrangements for clients
\n\tIdentify early account problems and act \/ advise solutions, in conjunction with seniors
\n\tSupport seniors to ensure smooth integration of new business and smooth running of existing accounts
\n\tUnderstand what jobs are in scope and out-of-scope to ensure that costs are raised accurately and upfront as required
\n\tEnsure that your billings are completed by billing cut off each month
\n\tEnsure that client CEs are approved before any supplier POs are raised<\/p>\n
Excellence in Digital Delivery<\/p>\n
\tMaintain the integrity of the creative strategy and work throughout the campaign
\n\tEnsure that the right people have approved all work before it is sent to client
\n\tUnderstand digital best practice, platforms and specs
\n\tEnsure that the right people have been included in client meetings to support the outcome of the meeting and that everyone is prepared and aligned
\n\tKeep abreast of what is happening in the market (broad communication trends and client competitor work) to add additional value to your client\u2019s business
\n\tBe prepared to work long hours as and when is necessary in order to deliver according to the deadline and to support the broader team<\/p>\n
Qualifications<\/p>\n
\tMatric\/Equivalent\u00a0
\n\tDiploma\/Degree qualification would be beneficial<\/p>\n
Software and Tools
\nMust have a working knowledge of the following platforms and tools:<\/p>\n
\tMicrosoft Word
\n\tMicrosoft Excel
\n\tMicrosoft PowerPoint
\n\tChase Software<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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