{"id":30613,"date":"2026-02-25T18:02:17","date_gmt":"2026-02-25T18:02:17","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/business-analyst-reputation-management-consultant-service-consultant-devel\/"},"modified":"2026-05-26T00:25:21","modified_gmt":"2026-05-26T00:25:21","slug":"business-analyst-reputation-management-consultant-service-consultant-devel","status":"expired","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/?post_type=job_listing&p=30613","title":{"rendered":"Business Analyst \n\n\n            \n\n            \n            Reputation Management Consultant \n\n\n            \n\n            \n            Service Consultant \n\n\n            \n\n            \n            Developer (Senior) \n\n\n            \n\n            \n            iOS Developer (Senior) \n\n\n            \n\n            \n            Hospital Benefit Specialist &#8211; Cape Town \n\n\n            \n\n            \n            Android Developer (Senior)"},"content":{"rendered":"<p>Key Purpose<\/p>\n<p>\tThe Business Analyst acts as a critical bridge between healthcare business vision and technical execution. Your primary mission is to translate high-level business needs into granular, actionable requirements to ensure the implementation team has a clear roadmap for development.<br \/>\n\tBeyond documentation, you will provide end-to-end support throughout the project lifecycle. This includes overseeing the Release Management process, conducting rigorous post-release monitoring, and playing a lead role in End-to-End (E2E) Testing and User Acceptance Testing (UAT) to secure final business sign-off.<\/p>\n<p>Key responsibilities<\/p>\n<p>\tRequirements Elicitation: Assist in planning and facilitating requirements workshops (JAD sessions) with healthcare stakeholders to capture &#8220;as-is&#8221; and &#8220;to-be&#8221; processes.<br \/>\n\tDocumentation Excellence: Produce high-quality Business Requirement Specifications (BRS) and Functional Specifications (FRS) that clearly define project objectives and user needs.<br \/>\n\tVisual Modeling: Utilize UML diagrams (such as Use Case, Activity, and Sequence diagrams) to visualize system behavior and business workflows.<br \/>\n\tStakeholder Engagement: Act as a liaison to resolve requirement conflicts and ensure alignment between clinical users and the engineering team.<br \/>\n\tRisk &amp; Issue Management: Proactively identify and document project risks, assumptions, and dependencies that could impact software delivery.<br \/>\n\tQuality &amp; Testing: Support the QA process by performing System Integration Testing (SIT) and coordinating User Acceptance Testing (UAT) to ensure the solution meets business goals.\u00a0<br \/>\n\tContinuous Improvement: Identify opportunities for process optimization within the healthcare digital ecosystem.<\/p>\n<p>Core competencies<\/p>\n<p>Technical &amp; Professional<\/p>\n<p>\tAnalytical Thinking: Ability to decompose complex healthcare problems into manageable logical components.<br \/>\n\tElicitation Techniques: Familiarity with various gathering methods (interviews, surveys, shadowing, and workshops).<br \/>\n\tSDLC Knowledge: A foundational understanding of the Software Development Life Cycle (Agile\/Scrum preferred).<br \/>\n\tTesting Aptitude: Basic experience in creating test cases and validating software against requirements.<\/p>\n<p>Behavioural<\/p>\n<p>\tAdaptability: A &#8220;self-starter&#8221; mentality with the ability to pivot between different projects and shifting priorities in a fast-paced environment.<br \/>\n\tCommunication: Strong verbal and written skills, with the ability to explain technical concepts to non-technical healthcare staff.<br \/>\n\tOwnership: A high degree of accountability for deliverables, with a growth mindset toward receiving feedback and mentorship.<br \/>\n\tDetail-Oriented: The ability to maintain precision while navigating high-level project goals.<\/p>\n<p>Education and Experience\u00a0<\/p>\n<p>\tDegree: BCom or BSc in Informatics, Information Systems, Computer Science, or a related 3-year IT qualification.<br \/>\n\tExperience: Minimum of 3+ years in a functional Business Analyst role, within a software development environment.<\/p>\n<p>Technical Proficiency<\/p>\n<p>\tData &amp; Messaging: Working knowledge of SQL for data querying, along with JSON and XML for data interchange.<br \/>\n\tAPI &amp; Documentation Tools: Proficiency with industry-standard tools including:<br \/>\n\tTesting\/Exploration: Postman, SOAP UI, or Swagger.<br \/>\n\tModelling &amp; Documentation: Enterprise Architect, Confluence, and JIRA.<br \/>\n\tTechnical Writing: Proven ability to draft comprehensive technical and architectural specifications (e.g., API mappings, data dictionaries).<\/p>\n<p>SDLC &amp; Methodology<\/p>\n<p>\tFrameworks: Practical exposure to Agile methodologies (Scrum\/Kanban).<br \/>\n\tSystems Knowledge: A solid grasp of the Software Development Life Cycle (SDLC), including:<br \/>\n\tFundamental database structure design.<br \/>\n\tTechnical change control processes.<br \/>\n\tUnit testing principles and quality assurance.<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website (  ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Discovery Limited","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-30613","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/30613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=30613"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=30613"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=30613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}