Job Description<\/p>\n
ROLE PURPOSE\/FUNCTION<\/p>\n
\tProvide comprehensive administrative and coordination support to Project Managers and the PMO team to ensure successful delivery of projects.
\n\tThis role focuses on maintaining accurate documentation, managing schedules, facilitating communication, and supporting governance processes, while adhering to Vodacom\u2019s project management standards.<\/p>\n
ROLE REQUIREMENT<\/p>\n
\tAssist Project Managers with day-to-day administrative tasks and project coordination.
\n\tAttend internal and customer meetings as allocated; compile and distribute meeting minutes.
\n\tMaintain accurate customer folders and upload to internal system for all allocated projects.
\n\tEnsure all project documentation (SOW, project plans, risk logs, PCC, audit stamps, handover packs) is stored in approved locations.
\n\tMaintain quality standards for templates and documentation.
\n\tCoordinate end-to-end processes for MFE pack creation and PO issuance.
\n\tUpdate internal systems for all projects with 100% accuracy.
\n\tPrepare and distribute weekly progress reports and dashboards.
\n\tAct as a point of contact for internal teams and clients, ensuring timely responses and clear communication.<\/p>\n
Performance Objectives & KPIs<\/p>\n
\tCustomer Engagements: 100% meeting minutes approved within 1 day; Ensure customer folders are correctly configured and uploaded.
\n\tProject Delivery: 90% of current orders completed in reporting period; 20% of aging orders (>90 days) completed in reporting period; No legal orders older than current billing cycle; MFE turnaround within 2 weeks.
\n\tProject Governance: 100% projects have approved meeting minutes; Completion certificates issued within 1 week of project completion; 100% documentation stored in SharePoint.
\n\tCustomer Satisfaction: 95% of project administration delivered without escalation; Timely delivery aligned with project timelines.<\/p>\n
Qualifications & Experience<\/p>\n
\tMatric (essential); Diploma in Project Administration or related field (advantageous).
\n\tCertifications: ITIL Foundation; CAPM or equivalent. (Eseential)
\n\tExperience: Minimum 2 years in project administration, preferably in telecom or IT environment.
\n\tTechnical Skills: MS Office Suite, SharePoint, MSPI, SNOW.
\n\tSoft Skills: Strong communication, organizational skills, problem-solving, attention to detail, proactive mindset.<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
nexio.simplify.hr<\/p>\n
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