Key Purpose<\/p>\n
\tTo Serve as a point of central coordination of functional development through research and best practice, whilst delivering the strategic initiatives working across the MSOI businesses and departments, supporting the day \u2013to \u2013day management of operational activities.<\/p>\n
About DiscoveryAreas of responsibility may include but not limited to<\/p>\n
\tOverseeing the success of the division by liaising with major stakeholders in the business
\n\tSupport a team of Associate Specialists and develop and maintain support structures to deliver on the strategic objectives of AHH
\n\tTo provide functional support and coordinate processes and projects
\n\tAnalyze reporting and facilitate solutions to improve efficiency and client experience
\n\tPro-actively identifying and implement\/facilitate opportunities for process improvement.
\n\tFacilitate and provide input on projects
\n\tEngagement and collaboration with a wide range stakeholders within the business in order to optimize the service delivery model
\n\tHolistically support the various business models through extended networking and collaboration, driving best practices, consistency and value across the business in support of business outputs
\n\tIdentify where processes are either outdated, not optimal or do not exist and ensure business processes (SOPs) are created for all new initiatives.
\n\tLead process review task teams to ensure relevant and optimal processes exist for all query types
\n\tDesign, communicate and implement new processes across all teams
\n\tProvide input and sign-off on new processes that could affect the functions
\n\tEnsure that shared business content is up to date and relevant
\n\tLiaise with Quality management to ensure that standards up to date and relevant
\n\tEngage MI data sources to ensure that reporting for the relevant activity is up to date
\n\tSupport Administration of Forums, project documents, action logs and minutes to ensure they are updated.
\n\tReview existing templates and have new templates created where there is a business needAnalyze trends and data to identify inefficiencies and provide solutions to inefficiencies
\n\tFacilitate and implement solutions to improve efficiency of functions
\n\tAssist with consolidating data and compiling management reports, dashboards and ad-hoc reporting
\n\tCompile weekly\/monthly reports for general tracking, projects and initiatives
\n\tAttending operational, project and forum meetings
\n\tCommunication material input, review, sign off
\n\tRelationship building and management with service areas and other internal clients
\n\tHigh level query resolution from all stakeholders
\n\tAnalyzing spreadsheets and data across the board
\n\tInvolvement in adhoc, annual and year end campaigns\/projects
\n\tCollaboration with key stakeholders<\/p>\n
About Personal Attributes and Skills<\/p>\n
\tAbility to make prompt, clear decisions, which may involve tough choices and considered risks
\n\tExceptional interpersonal and networking skills at different levels
\n\tStrong analytical ability with numerical and qualitative data
\n\tCoaching and people development skills
\n\tDecision-maker with a solution-oriented approach, who is able to identify, drive, and implement effective decisions
\n\tDynamic, strategically minded visionary who adapts to changing circumstances
\n\tIdentifies opportunities for continuous improvement in the organization<\/p>\n
Education and Experience<\/p>\n
\tAbout DiscoveryThe following are essential criteria for the position<\/p>\n
Experience:<\/p>\n
\tMinimum 2 years Health experience
\n\tProject administration\/ initiatives experience
\n\tTeam Leader experience advantageous<\/p>\n
Knowledge and Skills:\u00a0<\/p>\n
\tProduct and process knowledge
\n\tIntermediate Excel knowledge
\n\tExcellent Written and Verbal Communication<\/p>\n
The following knowledge and skills will be advantageous:<\/p>\n
\tMS office with advanced excel skills advantageous
\n\tExperience in analyzing data
\n\tForeign Language proficiency, especially French and\/or Portuguese
\n\tPrior exposure to working with multinational teams
\n\tWillingness to travel on the African Continent or internationally when required<\/p>\n
Education:\u00a0<\/p>\n
\tMatric Pass
\n\tBachelors Degree advantageous<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Discovery Limited","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-30795","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/30795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=30795"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=30795"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=30795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}