Job Context\u00a0\u00a0 \u00a0<\/p>\n
\tServest has an open vacancy for a Head of Servest Training Academy. The Head of Servest Training Academy, Capability & Compliance Enablement is accountable for positioning the Academy as a Group-wide strategic platform that institutionalises capability, statutory compliance, SLA readiness, leadership development, change enablement, and talent sustainability across Servest Facilities Management and associated service lines.
\n\tThe role exists to move the organisation from people-dependent delivery to a digitally enabled, auditable, and scalable capability, change, and talent model that protects the licence to operate, strengthens client confidence, supports BBBEE outcomes, and enables sustainable growth.<\/p>\n
Minimum Requirements\u00a0\u00a0 \u00a0<\/p>\n
\tRelevant postgraduate qualification in Business, HR, Learning & Development, Change, Risk or Governance
\n\t10 years experiences in Capability and Leadership Development, Change Management in complex\/transformation driven environment, Talent Development and Workforce Enablement.
\n\tExperience operating at Group \/ enterprise level
\n\tExperience in Facilities Management, Security, or regulated services exposure will be advantageous\u00a0
\n\tLMS implementation experience
\n\tBBBEE \/ SETA \/ Youth Employment expertise
\n\tAudit & Risk Committee engagement<\/p>\n
Critical Competencies<\/p>\n
\tStrategic and systems thinking
\n\tChange leadership and influence
\n\tTalent and succession management insight
\n\tStrong governance and risk orientation
\n\tCommercial acumen
\n\tExecutive stakeholder engagement
\n\tData-driven decision-making<\/p>\n
Duties & Responsibilities\u00a0\u00a0 \u00a0<\/p>\n
\tDesign and institutionalise SLA capability frameworks aligned to contracts and service standards.
\n\tOwn the bid-to-mobilisation capability transfer, ensuring teams are client-ready from Day 1.
\n\tEmbed client centricity as an operational capability, supported by training, playbooks, and behavioural standards.
\n\tCentralise statutory and regulatory training, including PSIRA, SAPS, OHS, and SHEQ requirements (in partnership with the SHEQ Department)
\n\tEnsure audit-ready, regulator-ready compliance capability across service lines.
\n\tPartner with Legal, Risk, and SHEQ to mitigate regulatory, safety, and contractual risk.
\n\tEstablish and lead a Leadership & Management Development Academy.
\n\tBuild leadership capability for SLA-driven operations, multi-site and labour-intensive environments, client escalation and service recovery.
\n\tPartner with HR to embed talent management processes, including capability frameworks and role profiles, succession planning and bench strength, leadership pipeline development, identification and development of high-potential talent.
\n\tDesign and deploy change management frameworks, toolkits, and training.
\n\tSupport leaders and managers to lead change effectively in SLA-driven environments.
\n\tEmbed change capability into leadership programmes to ensure sustainable adoption.
\n\tOwn Skills Development execution and evidence aligned to BBBEE requirements.
\n\tDesign learnership pipelines aligned to operational demand and talent pathways.
\n\tUse learnerships and internships as talent feeders, not stand-alone compliance initiatives
\n\tLead the implementation and optimisation of a Group LMS and digital evidence platform.
\n\tEnsure role-based and client-specific learning paths.
\n\tAlign onboarding with career pathways and talent development journeys.
\n\tSupport early-tenure engagement, retention, and performance.
\n\tPosition the Academy as a talent differentiator in bids and tenders.
\n\tSupport non-annuity revenue driven by Ops Teams in driving client enablement.
\n\tEnable client and supply-chain capability building where appropriate.<\/p>\n
Deadline:3rd March,2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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