MAIN FUNCTIONS OF THE JOB<\/p>\n
Application Maintenance and Support<\/p>\n
\tProvides ongoing maintenance and support for existing applications, including bug fixing, troubleshooting, and enhancements.
\n\tProvides technical support at systems application level, ensuring timely resolution of issues and minimizing downtime.
\n\tImplements proactive measures to identify and address potential application-level issues, conducting regular application and performance checks.
\n\tMonitors service level agreements (SLAs) for application support, ensuring compliance and customer satisfaction.
\n\tCollaborates with cross-functional teams to address user feedback and improve application functionality.
\n\tMonitors and plans for application-level End-of-Life replacement, upgrades or retention with acceptable mitigations.<\/p>\n
Application Development and Implementation<\/p>\n
\tParticipates in the implementation, administration and maintenance of application systems, thereby ensuring alignment with business requirements.
\n\tDevelops and implements policies and procedures relevant to the ongoing maintenance of systems applications.
\n\tImplements best practices for application management, deployment, and support.
\n\tCollaborates with cross-functional teams to ensure seamless integration of applications with existing systems and infrastructure.
\n\tManages application-level upgrades, enhancements, and patches, coordinating with vendors and internal teams.<\/p>\n
Audit Reviews and Requests<\/p>\n
\tParticipates in all types of audit reviews in respect of IMAL and supplementary applications
\n\tReceives audit requirements per review section from internal and external auditors
\n\tProvides supporting data and reports for each requirement\/review sections for onward submission to Auditors
\n\tEnsures that all internal reviews are carried out timeously in respect of IMAL and supplementary applications
\n\tMeets with auditors to address any query emanating from the review documents provided and auditors submit finalized management report
\n\tAddresses and actions items that have been reported on the management report and provides management with feedback of the items raised at the various committee levels<\/p>\n
Business Continuity Plan & Disaster Recover Planning<\/p>\n
\tPlans for disaster recovery within systems application, ensuring that IT DRP requirements in respect of the supported applications are sufficiently covered within IT DR plans.
\n\tAids in the development of Business Continuity, DR and HA plans for the specified support areas.
\n\tConducts reviews of the new and existing systems applications for DRP purposes.
\n\tSupport applicable business units to ensure that the DRP requirements are covered from a systems application perspective.
\n\tOversees and supervises the coordination of User Acceptance testing for systems application with the respective Business units.
\n\tEnsures that the Core Banking environment and supplementary systems application are restored and accessible within the defined Recovery Time \/ Recovery Point objectives as per the DRP\/BCP.
\n\tDocuments and reports on errors \/ issues encountered during DR and HA switching for the applicable systems application.<\/p>\n
General<\/p>\n
\tDraft policies, procedures, standards and guidelines with regards to Core Banking application and supplementary applications
\n\tReviews and updates existing policies and procedures when required.
\n\tAssists the Information Technology department as and when required.
\n\tAssists with other IT related queries that are received and resolved timeously.
\n\tEnsure Change Controls are enforced for all supported systems application.<\/p>\n
Requirements<\/p>\n
QUALIFICATIONS<\/p>\n
\tA degree or diploma in Information Systems
\n\tSystems Support Accreditation
\n\tBusiness Management qualification would be an advantage
\n\tMCSE (Engineer) qualifications would be an added advantage<\/p>\n
PREFERRED EXPERIENCE<\/p>\n
\tA minimum of 3-5 years\u2019 experience with implementation, administration and support of systems within a banking or similar financial institution<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Al Baraka Bank South Africa","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Al Baraka Bank, registered in South Africa since 1989, pioneered Islamic banking in this country in response to an identified need for a system of banking which adhered to Islamic economic principles. The bank, with its Head Office in Durban and a strategically located national branch network, is So... read moreuth Africa\u2019s only fully-fledged Islamic bank and is a subsidiary of the international Al Baraka Banking Group B.S.C., which has established one of the largest international Islamic banking groups in the world.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":{"0":"post-31053","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-kwazulu-natal","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/31053","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=31053"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=31053"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=31053"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}