Job Description<\/p>\n
\tThe Mining Technical Manager is responsible for providing expert technical advice and support, resolving complex technical issues, and ensuring consistent delivery of high-quality technical services for mining customers and prospects.
\n\tBecome Castrol\u2019s technology ambasdor securing close top partnership with key customers, prospects and Distributors to drive top and bottom-line growth through deep involvement in key accounts mangment plans, distributors performance management and cross\/up selling activities.
\n\tSupport the sales team in prospect and pipeline management as the technical expert as per the agreed technical offer framework for the market.
\n\tThe role acts as a key interface between Castrol\u2019s products and services and its customers, with a strong focus on operational excellence, customer satisfaction, and continuous improvement.<\/p>\n
Key Responsibilities<\/p>\n
\tActing and behaving according to Castrol Global Business Principles, Code of Conduct, HSE standards and policies.
\n\tLead the creation and execution of the technical services roadmap for South Africa to accelerate growth in the mining sector.
\n\tDefine and deploy Castrol\u2019s mining technical offering in South Africa, ensuring alignment with business strategy.
\n\tProvide front line technical support to Key direct and indirect mining customers and prospects, including problem solving, troubleshooting and application advice and coaching Castrol\u2019s distributors\u2019 technical team for all front-line technical support activities.
\n\tDeliver high\u2011impact case studies, value projects for key mining accounts, and champion customer intimacy as a Castrol technology ambassador.
\n\tConduct expert onsite inspections of heavy mobile and fixed plant equipment, applying leading reliability and condition\u2011monitoring methods, providing customers with valuable findings, recommendations and solutions.
\n\tManage complex field trials, pilot new innovative technical services and coach technicians and distributor teams on the field on mining applications and lubrication best practices.
\n\tElevate technical capability across the sales, technical and marketing force through training and knowledge transfer.
\n\tCollaborate with sales and marketing to secure and expand business through strong technical differentiation.
\n\tOffer innovative, customer\u2011centric solutions while applying sound commercial judgment.
\n\tBuild and maintain senior\u2011level relationships with major mining customers and distributors.
\n\tCommunicate complex technical issues clearly and manage cross\u2011functional alignment.
\n\tFoster innovation, resilience, and effective prioritization across multiple technical projects.
\n\tPromote sustainability and responsible mining practices.<\/p>\n
Education, Experience<\/p>\n
\tUniversity degree (e.g. BSc, BEng) in engineering preferably Mechanical Engineering, Chemical Engineering or Mechatronics
\n\t18\u201320 years of proven leadership in technical roles focused on mining mobile and fixed equipment maintenance and lubrication, ideally within the South African market
\n\tMinimum 5 years of technical team leadership with demonstrable success in achieving outstanding customer satisfaction from support & services.
\n\tProven expertise in mining equipment lubrication, reliability engineering and condition monitoring.
\n\tStrong commercial acumen with experience driving technical and process\u2011improvement initiatives.
\n\tDemonstrated agility in technical or operational environments.<\/p>\n
\u200b\u200b\u200b\u200b\u200b\u200b\u200bSkills & Competencies<\/p>\n
\tStrong analytical thinking and problem-solving capabilities.
\n\tCommercial acumen with the ability to assess financial and market impacts of technical decisions.
\n\tExcellent communication and interpersonal skills, with the ability to influence a wide range of stakeholders.
\n\tConflict management and negotiation skills.
\n\tCreative and innovative mindset focused on continuous improvement.
\n\tCustomer-centric approach with a strong service orientation.
\n\tHigh levels of resilience, adaptability, and emotional intelligence.
\n\tStrong sustainability awareness and commitment to responsible practices.
\n\tProven ability to prioritize workload and manage complex technical projects effectively<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
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