{"id":31180,"date":"2026-03-04T12:04:06","date_gmt":"2026-03-04T12:04:06","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/customer-service-agent-kimberly-legal-admin-support-bloemfontein\/"},"modified":"2026-03-04T12:04:14","modified_gmt":"2026-03-04T12:04:14","slug":"customer-service-agent-kimberly-legal-admin-support-bloemfontein","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/customer-service-agent-kimberly-legal-admin-support-bloemfontein\/","title":{"rendered":"Customer Service Agent &#8211; Kimberly \n\n\n            \n\n            \n            Legal Admin Support &#8211; Bloemfontein"},"content":{"rendered":"<p>Duties and Responsibilities<\/p>\n<p>\tLogs and tracks all enquiries and complaints on the system (first line of support).<br \/>\n\tHandles all general and specific telephonic contact.<br \/>\n\tAssist walk-in clients<br \/>\n\tConducts preliminary investigations.<br \/>\n\tLiaises with relevant parties to resolve complaints.<br \/>\n\tProvides customer services to members, establishments, service providers and parties via telephonic and other customer contact methods.<br \/>\n\tManage office petty cash, stationery and office consumables<br \/>\n\tSupervise the temporary staff<br \/>\n\tCompile and submit attendance register and time sheet<br \/>\n\tAssist Designated Agent with admin work<br \/>\n\tEnsures service levels and performance is maintained in terms of the national Mibco Mission, Vision and Statement.<br \/>\n\tcapturing and attaching to the system of all provident fund claims received<\/p>\n<p>Qualifications<\/p>\n<p>\tMatric (Grade 12)<br \/>\n\tKnowledge and experience of provident funds and Client Services<br \/>\n\tLabour related, Client Services, Business related certificate will be advantageous<br \/>\n\tAbove average verbal communication and listening skills<br \/>\n\tCustomer service orientated behavior towards callers, service providers,<br \/>\n\tAdvance computer literacy<br \/>\n\tQuery resolution skills<br \/>\n\tCustomer orientated behavior<br \/>\n\tAbility to overcome obstacles and meet targets and deadlines, thereby producing the specified results<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website (  ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"MIBCO","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[27],"job-types":[12],"class_list":{"0":"post-31180","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-northern-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/31180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=31180"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=31180"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=31180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}