{"id":31254,"date":"2026-03-05T10:00:34","date_gmt":"2026-03-05T10:00:34","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/customer-service-executive\/"},"modified":"2026-03-05T10:00:53","modified_gmt":"2026-03-05T10:00:53","slug":"customer-service-executive","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/customer-service-executive\/","title":{"rendered":"Customer Service Executive"},"content":{"rendered":"<p>We are hiring a Customer Service Executive for a UK based international VAT and EPR compliance company. This is a full time remote role.<\/p>\n<p>Key Responsibilities<\/p>\n<p>\tAct as first line contact for VAT and EPR client queries<br \/>\n\tRespond to client emails within 12 hours<br \/>\n\tCoordinate with VAT managers and compliance teams across jurisdictions<br \/>\n\tTrack filing deadlines and required documentation<br \/>\n\tEscalate risk issues quickly<br \/>\n\tSupport Stripe disputes and credit control workflows<br \/>\n\tManage complex client cases through full resolution<\/p>\n<p>Required Qualifications<\/p>\n<p>\tThree to five years in customer service, compliance support, or financial client operations<br \/>\n\tStrong experience in structured CRM and ERP environments<br \/>\n\tComfortable handling sensitive financial discussions<br \/>\n\tFluent written and spoken English<\/p>\n<p>Preferred Qualifications<\/p>\n<p>\tExperience in VAT, EPR, or multi jurisdiction compliance<br \/>\n\tAdditional EU languages are a plus<br \/>\n\tTools and Systems<br \/>\n\tCRM systems (Zoho or similar)<br \/>\n\tERP systems (NetSuite preferred)<br \/>\n\tStripe dispute handling<br \/>\n\tMicrosoft Office or Google Workspace<\/p>\n<p>Apply via company website (  ) or<\/p>\n<p>www.linkedin.com<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/www.linkedin.com","_company_name":"Cherry Assistant","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[37],"class_list":{"0":"post-31254","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time-remote"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/31254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=31254"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=31254"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=31254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}