Requirements:<\/p>\n
\tA three-year qualification at NQF level 6 in Public Administration, Office Administration, Public Management, or any other equivalent qualification.2-3 years\u2019 relevant experience in a customer care environment.
\n\tPrevious proven experience as receptionist or switchboard operator would be advantageous.<\/p>\n
Competencies, Skills and Knowledge:<\/p>\n
\tGood telephone etiquettes.
\n\tComputer literacy.
\n\tHigh level of professionalism.
\n\tEthical conduct.
\n\tAnalytical and organisational skills.
\n\tCustomer Orientation\/Focus.
\n\tAbility to manage many tasks at once, work against short deadlines and to remain calm and focused.
\n\tExcellent interpersonal and communication (both written and oral) skills, demonstrating outstanding ability to correspond with colleagues, internal and external customers.
\n\tAbility to maintain a high level of confidentiality.<\/p>\n
Key responsibilities and duties:<\/p>\n
\tHandling of receptionist duties i.e. professionally handling of front office queries.
\n\tAnswering all incoming calls. Welcome visitors, guests and clients.
\n\tRespond to relevant personal, telephone, email and written enquiries and requests.
\n\tEnsuring front office is clean. Handling incoming and outgoing calls.
\n\tAccurately record messages and distribute to relevant personnel and departments.
\n\tCompile and update internal\/ external telephone directory.
\n\tSupply basic information to clients about the functions of the office.
\n\tRecords management, receiving of documents at front office and distributing to relevant staff.
\n\tTyping\/Photocopying\/Scanning.<\/p>\n
Deadline:6th March,2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
www.pprotect.org<\/p>\n
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