The Managed Services Billing Administrator ensures the accurate and timely execution of financial, billing, and quoting processes across the Remote Managed Services (RMS) and First Secure (FS) divisions. This detail-oriented role involves managing recurring billing schedules, forecasting revenue, software license costing, contract administration, and resolving ad hoc billing queries to maintain financial accuracy and excellent client service.<\/p>\n
Role and Responsibilities<\/p>\n
Have an intermediate to advanced level of experience and understanding in the following areas:<\/p>\n
\tFinancial forecasting and revenue tracking
\n\tTechnology and software license costing (e.g., Halo, J2, Sendmarc)
\n\tComplex billing schedule management and reconciliation<\/p>\n
Have the ability to perform the following functions:<\/p>\n
\tBilling & Costing: Execute recurring monthly billing for RMS and FS, including device alignment billing, timesheet costing and overtime costing.
\n\tForecasting & Reporting: Check financial figures and calculate\/update weekly and monthly revenue forecasts for management.
\n\tInvoicing & Credits: Generate proforma invoices (e.g. Global, UK Billing), check schedules for outstanding billing, and process account credits accurately within the RMS Manager.
\n\tQuoting & Contracts: Generate ad hoc client quotes and manage the submission and tracking of contracts via Adobe Sign.
\n\tSystem Administration: Maintain and update platforms like Halo with accurate renewal dates and account owner information.
\n\tReconciliation: Manage the transfer of revenue and stock codes between sister divisions
\n\tQuery Resolution: Act as the primary point of contact for ad hoc billing queries and attend necessary divisional meetings.
\n\tProcess Automation: Actively identify and drive the automation of high-effort, repetitive billing and reporting tasks to improve overall divisional efficiency.<\/p>\n
Qualifications and Education Requirements<\/p>\n
\tGrade 12 \u2013 Required
\n\tRelevant Certificate, Diploma, or Degree in Finance, Accounting, Bookkeeping, or Business Administration \u2013 Beneficial
\n\tExperience with IT\/Managed Services billing platforms (e.g., Halo) \u2013 Beneficial<\/p>\n
Preferred Skills<\/p>\n
\tHigh level of proficiency in Microsoft Excel and financial data entry.
\n\tExceptional attention to detail and numerical accuracy.
\n\tExcellent written and verbal communication by following email etiquette best practice.
\n\tAbility to work independently and unsupervised.
\n\tAbility to work in a multi-tenanted\/multi-divisional environment.
\n\tStrong organizational skills to manage daily, weekly, and monthly recurring administrative tasks.
\n\t1-2+ years of experience in a similar financial administration or billing role.<\/p>\n
Apply via company website ( http:\/\/www.firsttech.co.za ) or<\/p>\n
firsttech.simplify.hr<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/firsttech.simplify.hr","_company_name":"First Technology","_company_website":"http:\/\/www.firsttech.co.za","_company_tagline":"First Technology, established in 1983, is a wholly owned subsidiary of the First Technology Group (FTG), with branches in every major business area in South Africa. This allows us to provide our customers with the same comprehensive range and level of service excellence, regardless of where their bu... read moresiness operations are located. First Technology is structured to give all our customers access to a consistent range of managed technology solutions and services around the country. These include: Managed Solutions: \u00e2\u20ac\u00a2 Storage \u00e2\u20ac\u00a2 Virtualisation \u00e2\u20ac\u00a2 WAN Optimisation Additional Solutions: \u00e2\u20ac\u00a2 Microsoft Services \u00e2\u20ac\u00a2 Software Asset Management \u00e2\u20ac\u00a2 Mobile Device Management \u00e2\u20ac\u00a2 Technical Services \u00e2\u20ac\u00a2 Infrastructure \u00e2\u20ac\u00a2 Converged Communications and PBax systems \u00e2\u20ac\u00a2 Networking Services \u00e2\u20ac\u00a2 Cloud Services \u00e2\u20ac\u00a2 Managed Print Services \u00e2\u20ac\u00a2 IT Rental Finance Our Team - We maintain one of the largest teams of expert technical personnel in the country. Many of our engineers have internationally recognised qualifications to ensure we exceed our service level agreements. Our team is dedicated to providing innovative solutions that are focused on your needs and expectations whilst ensuring a good return on investment, allowing you to focus on your core business more effectively. Our Partners - Our internal resources are supplemented with strategically selected business partners and vendors. Our tailored solutions are backed up with business partners and vendors of the highest calibre. 1st Floor, Block D, The Estuaries Century Avenue, Century City, 7441","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":{"0":"post-31344","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-kwazulu-natal","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/31344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=31344"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=31344"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=31344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}