{"id":31459,"date":"2026-03-06T16:00:31","date_gmt":"2026-03-06T16:00:31","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/business-analyst-cpt\/"},"modified":"2026-03-06T16:00:39","modified_gmt":"2026-03-06T16:00:39","slug":"business-analyst-cpt","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/business-analyst-cpt\/","title":{"rendered":"Business Analyst (CPT)"},"content":{"rendered":"<p>The role<\/p>\n<p>\tThe Group Procurement team within Shared Services has an opportunity for a Business Analyst based in Bellville, Cape Town. This role supports the Sanlam\/Santam Group and will play a key part in establishing and operating the centralised Group Procurement Department to deliver efficient, compliant and high\u2011quality procurement services<\/p>\n<p>What will you do?<\/p>\n<p>\tGroup Procurement requires a Business Analyst with procurement-related experience and understanding to assist with the planning, design, development and rollout of efficient business, procurement and operational systems that support organisational functions and processes across the Sanlam Group.<\/p>\n<p>What will make you successful in this role?<\/p>\n<p>\tProvide support with business stakeholders to identify procurement-related challenges, improvement opportunities, and areas requiring strategic intervention.<br \/>\n\tCollaborate with stakeholders to address business issues and formulate optimal procurement\u2011focused solutions.<br \/>\n\tContribute to the conceptual development of initiatives, including solution proposals and the preparation of inputs for business case development.<br \/>\n\tSupport the clarification of business requirements, development of user stories, and preparation of specifications.<br \/>\n\tAnalyse and deconstruct relevant business processes to understand operational impacts across the organisation.<br \/>\n\tProvide support in procurement system design activities and user acceptance testing where required.<br \/>\n\tEnsure that implemented solutions align with agreed business expectations and quality standards.<br \/>\n\tParticipate in quality assurance processes, user acceptance testing, and system adoption activities.<br \/>\n\tInvestigate production incidents and change requests, working with development teams to identify and implement appropriate resolutions.<br \/>\n\tCollaborate with internal stakeholders across Group Procurement, as well as with change management, SGT, training, design, development, and testing teams.<br \/>\n\tAdhere to organisational policies, procedures, standards, and methodologies.<\/p>\n<p>Qualification and experience<\/p>\n<p>\tDegree related to business analysis and information systems e.g. B. Com<br \/>\n\tRelevant Tertiary qualification or certificate\/diploma in Business Analysis from an industry recognized training institution<br \/>\n\t3 &#8211; 5 years\u2019 experience as Business Analyst e.g. CBAP will be advantageous in Financial service or procurement environment<br \/>\n\tExperience with working in an agile environment e.g. Scrum, managing product backlogs and writing user stories<br \/>\n\tExperience in the use of software and process modeling methodologies and tools including experience working in SAP\/ JDE<br \/>\n\tExperience in workshop facilitation and communication with stakeholders both internal and external<br \/>\n\tExperience in the use of project management techniques and methodology advantageous<br \/>\n\tExperience in the insurance industry regulatory and compliance environment advantageous<br \/>\n\tExperience in reverse\u2011engineering business processes and systems to identify operational gaps, dependencies, and improvement opportunities.<br \/>\n\tDelivering results and meeting customer expectations<\/p>\n<p>Skills<\/p>\n<p>\tStrong analytical and problem-solving ability<br \/>\n\tStrong customer service orientation and collaborative interpersonal style<br \/>\n\tThorough knowledge and understanding of business, process and technology environments<br \/>\n\tEffective communication skills, both written and verbal<br \/>\n\tEffective relationship building skills and ability liaise with stakeholders at all levels, internal and external<br \/>\n\tHigh confidence, self-driven individual who can remain calm and focused under pressure. Ability to manage own workload and timelines<br \/>\n\tAbility to effectively deal with conflict situations<br \/>\n\tAbility to be organized while working in a complex, fast-paced and dynamic environment<br \/>\n\tAbility to work independently and collaboratively<\/p>\n<p>Competencies<\/p>\n<p>\tCollaborates<br \/>\n\tDrives Results<br \/>\n\tCultivates Innovation<br \/>\n\tFlexible and Adaptable<br \/>\n\tClient Focus<br \/>\n\tBusiness Analysis<br \/>\n\tTrend Analysis<br \/>\n\tResearch<br \/>\n\tReporting and Administration<\/p>\n<p>Apply via company website ( http:\/\/www.santam.co.za ) or<\/p>\n<p>careers.sanlamcloud.co.za<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/careers.sanlamcloud.co.za","_company_name":"Santam Insurance","_company_website":"http:\/\/www.santam.co.za","_company_tagline":"Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. S... read moreantam is a subsidiary of Sanlam Limited and has been listed on the Johannesburg Stock Exchange (JSE) since 1964. 1 Sportica Crescent Tyger Valley Bellville, 7530","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-31459","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/31459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=31459"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=31459"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=31459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}