Job Purpose:\u00a0<\/p>\n
\tAs a strategic partner to the Divisional GM, you will define and lead the 360-degree e-commerce roadmap. You are responsible for accelerating online market share and driving sustainable, profitable growth across pure-players (e.g., Takealot, Superbalist, Dermastore), brick-and-click retailers, and emerging social commerce channels. You will ensure that the LDB “Medical DNA”\u2014rooted in efficacy and trust\u2014is seamlessly translated into a premium digital consumer journey.<\/p>\n
Key Responsibilities<\/p>\n
Strategic Growth & P&L Ownership<\/p>\n
\tVisionary Roadmap:\u00a0Develop and execute the annual and multi-year e-commerce strategy aligned with LDB\u2019s global and local business objectives.
\n\tFinancial Stewardship:\u00a0Full P&L accountability for the e-commerce channel. You will optimize the “bottom line” by balancing aggressive top-line growth with rigorous ROI\/ROAS management.
\n\tNegotiation Excellence:\u00a0Lead high-level commercial negotiations with key e-retail partners, securing optimal trading terms, “gold-standard” visibility, and exclusive promo calendars.<\/p>\n
The “Perfect Store” & Digital Merchandising<\/p>\n
\tDermatological Excellence:\u00a0Ensure our digital presence reflects the clinical authority of our brands. You will oversee the deployment of high-quality, science-based assets that educate the consumer.
\n\tUX & Conversion:\u00a0Audit and optimize the “Digital Shelf” (Search ranking, Brand Rooms, A+ Content) to ensure a frictionless path to purchase.
\n\tCatalog Strategy:\u00a0Manage the digital portfolio, ensuring a balance between “hero” clinical products and e-commerce-exclusive bundles or trial kits.<\/p>\n
Performance Marketing & Precision Traffic<\/p>\n
\tFull-Funnel Optimization:\u00a0Partner with Media and Brand teams to drive high-intent traffic via SEO, SEM, and Social Commerce.
\n\tCRM & Loyalty:\u00a0Leverage data to increase Lifetime Value (LTV) through personalized retargeting\u00a0<\/p>\n
Operations & Supply Chain Integration<\/p>\n
\tForecasting Accuracy:\u00a0Work hand-in-hand with Supply Chain and Demand Planning to ensure stock availability, specifically for high-velocity e-retail events (Black Friday, Payday cycles).
\n\tAgile Fulfillment:\u00a0Monitor retailer delivery performance and customer feedback to ensure the last-mile experience matches L’Or\u00e9al\u2019s premium standards.<\/p>\n
Data Intelligence & Actionable Reporting<\/p>\n
\tKPI Command:\u00a0Track and present weekly performance dashboards (Traffic, Conversion Rate, AOV, Bounce Rate) to the Divisional GM.
\n\tMarket Intelligence:\u00a0Stay ahead of the curve by monitoring competitor moves in the “Beauty Tech” and “Med-Retail” space.<\/p>\n
Required Skills & Experience<\/p>\n
Education & Experience:<\/p>\n
\tAcademic Background:\u00a0Degree in Business, Marketing, or Digital Systems.
\n\tProfessional Track Record:\u00a08+ years of experience in E-Commerce. Experience in\u00a0Pharmaceuticals, Dermo cosmetics, or Premium Retail\u00a0is highly preferred.
\n\tProven Success:\u00a0A history of scaling e-retail accounts and managing significant performance marketing budgets.<\/p>\n
Technical Competencies:<\/p>\n
\tData Mastery:\u00a0Advanced proficiency in Google Analytics (GA4), Looker Studio, or PowerBI.
\n\tPlatform Expertise:\u00a0Familiarity with CMS platforms and the back-end mechanics of major e-retailers (Takealot, etc.).
\n\tSearch & Social:\u00a0Deep understanding of the algorithms governing SEO\/SEM and Social Media conversion.
\n\tMedical Sensitivity:\u00a0The unique ability to translate complex clinical claims into compelling, compliant, and consumer-friendly digital content.<\/p>\n
Soft Skills (The L\u2019Or\u00e9al DNA):<\/p>\n
\tEntrepreneurial Spirit:\u00a0You operate with a “test and learn” mindset, moving with the speed of a start-up while leveraging the resources of a global leader.
\n\tAnalytical Rigor:\u00a0You don\u2019t just report data; you tell a story and provide a strategic “why” behind every number.
\n\tStrategic Collaboration:\u00a0A bridge-builder who can align Marketing, Sales, IT, and Finance toward a unified digital goal.
\n\tConsumer Centricity:\u00a0An obsession with the end-user (the patient), ensuring they receive the right product and the right advice at the right time.<\/p>\n
Apply via company website ( http:\/\/www.loreal.com ) or<\/p>\n
careers.loreal.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/careers.loreal.com","_company_name":"L'Or\u00e9al","_company_website":"http:\/\/www.loreal.com","_company_tagline":"The world leader in beauty, present in 150 countries on five continents. Our 34 international brands include Kiehls, Lancme, Giorgio Armani Beauty, Yves Saint Laurent Beaut, Ralph Lauren, Clarisonic, Maybelline New York, Essie, Krastase, Biotherm, Shu Uemura, Viktor&Rolf, Maison Martin Margie... read morela, Urban Decay, Redken, Vichy, La Roche-Posay, Diesel, Garnier, LOral Paris, and more. For more than a century, LOral has devoted itself solely to one business: beauty. The group's mission is to provide the best in cosmetics innovation to women and men around the world with respect for their diversity. We want to bring beauty to all people. Our ambition for the coming years is to win over another one billion consumers around the world by creating the cosmetic products that meet the infinite diversity of their beauty needs and desires. If you are ready to take charge of your career and join us on our quest for the next billion consumers, follow us to get the insider scoop on our business, culture, and tips on how to join us to shape the future of beauty.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-31482","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/31482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=31482"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=31482"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=31482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}