The Credit Supervisor is responsible for overseeing the full credit control function within a fast-paced FMCG environment. This role ensures effective risk management, optimal cash flow, and accurate financial processing while leading a team of credit controllers and support staff.<\/p>\n
Minimum Requirements\u00a0\u00a0 \u00a0<\/p>\n
\tRelevant Finance or related Degree
\n\tExperience working with accounts for Major Retailer & Wholesalers (Shoprite, PNP, Woolworths, Spar, Massmart Group, UMS, IBC, Elite Star)
\n\t3 to 5 years of \u00a0Supervisory Experience desirable<\/p>\n
Duties & Responsibilities\u00a0\u00a0 \u00a0
\nCredit Management<\/p>\n
\tOversee and manage all debtor accounts, ensuring accuracy and completeness.
\n\tReview and approve discounts, pricing claims, promotional credits, and rebate workflows in line with SOPs.
\n\tRelease customer orders daily after vetting credit limits and risk exposure.
\n\tMonitor credit limits and stop-supply actions, escalating risk where required.
\n\tReview and sign off aged analysis comments, overdue accounts, and action plans.
\n\tEnsure compliance with company credit policies, audit requirements, and internal controls.<\/p>\n
\u00a0Operational & Administration Control<\/p>\n
\tEnsure timely distribution of customer statements, invoices, and PODs.
\n\tEnsure accurate payment allocations and reconciliation of customer accounts.
\n\tCorrect misallocated transactions through journals and adjustments.
\n\tMaintain accurate customer master data, including account openings, changes, and workflows.
\n\tManage returns and damaged goods claims with relevant stakeholders.
\n\tResolve unpaid invoice queries promptly and professionally<\/p>\n
Claim & Pricing Processing<\/p>\n
\tValidate all pricing, promotional and rebate claims according to agreed processes.
\n\tEnsure invalid claims are escalated to pricing or sales departments.
\n\tOversee monthly claims trackers and reporting deadlines.
\n\tEnsure pricing claims are processed correctly and allocated to the correct principals<\/p>\n
Cash Flow Management<\/p>\n
\tOversee daily bank statement analysis and tracking of deposits.
\n\tManage daily and weekly cash flow reporting (Actuals vs Forecast).
\n\tEnsure all receipts are identified, recorded, and allocated timeously<\/p>\n
Team Leadership & People Management<\/p>\n
\tLead, mentor, and supervise team members (credit controllers, data capturers, and admin staff).
\n\tConduct performance reviews, training, coaching, and succession planning.
\n\tBuild a high-performing, engaged team committed to accuracy and compliance.
\n\tManage leave, workloads, and resource planning efficiently.
\n\tFoster a culture of continuous improvement and accountability<\/p>\n
Reporting & Business Support<\/p>\n
\tPrepare weekly and monthly debtors\u2019 book reports for Credit Manager.
\n\tProvide risk insights, customer trends, and collection performance updates.
\n\tSupport internal and external audit processes, ensuring zero findings.
\n\tAssist with sales queries and customer engagements where necessary.
\n\tMaintain and update SOPs for the credit department.<\/p>\n
Deadline:11th March,2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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