{"id":31738,"date":"2026-03-11T10:00:38","date_gmt":"2026-03-11T10:00:38","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/accounts-receivable-collections-contract-customer-implementation-specialist\/"},"modified":"2026-03-11T10:01:07","modified_gmt":"2026-03-11T10:01:07","slug":"accounts-receivable-collections-contract-customer-implementation-specialist","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/accounts-receivable-collections-contract-customer-implementation-specialist\/","title":{"rendered":"Accounts Receivable (Collections)-Contract \n\n\n            \n\n            \n            Customer Implementation Specialist"},"content":{"rendered":"<p>Required Skills\u00a0<\/p>\n<p>\tExcellent\u00a0written and verbal communication abilities (English);\u00a0ability to communicate independently with client, build strong client relationships\u00a0<br \/>\n\tAbility to investigate &amp; solve queries from customers with internal stakeholders\u00a0<br \/>\n\tAbility to\u00a0prioritize\u00a0and manage expectations\u00a0<br \/>\n\tA keen eye for detail\u00a0<br \/>\n\tProcess Oriented\u00a0<br \/>\n\tAbility to work independently &amp; multitask\u00a0<br \/>\n\tRelevant Diploma \/\u00a0Degree\u00a0(Accounting, Finance)\u00a0<br \/>\n\tExperience in Financial\u00a0Administration\u00a0and Accounts Receivable (Billing,\u00a0collections\u00a0etc.)\u00a0<br \/>\n\t3+ years Accounts\u00a0Receivable\u00a0experience\u00a0<br \/>\n\tGood\u00a0computer skills: Oracle experience would be a plus, MS Office (Excel\u00a0&amp;\u00a0PowerPoint\u00a0skills)\u00a0required\u00a0<br \/>\n\tPro-active problem solver; always searching for process improvement opportunities\u00a0<br \/>\n\tThe ability to take initiative and ownership\u00a0of own work\u00a0<br \/>\n\tHigh level\u00a0of honesty, accuracy,\u00a0confidentiality,\u00a0and dependability\u00a0<\/p>\n<p>Key Responsibilities\u00a0<\/p>\n<p>\tCollecting\u00a0outstanding AR invoices\u00a0<br \/>\n\tPrepare and\u00a0maintain\u00a0an accurate\u00a0AR aging report\/ledger\u00a0with notes on status of payments\u00a0<br \/>\n\tResponding to customer inquiries related to invoicing \/ finance \/\u00a0AR and\u00a0close tickets in\u00a0timely\u00a0manner\u00a0<br \/>\n\tCollaborate with\u00a0the billing team\u00a0and\u00a0finance\u00a0teams\u00a0as\u00a0required\u00a0<br \/>\n\tReconciling outstanding issues on customer accounts\u00a0<br \/>\n\tQuarterly review of Bad debt risk and escalation to account management teams\u00a0<br \/>\n\tQuarterly meeting with\u00a0regional\u00a0controllers\u00a0for support on escalations and query resolution\u00a0<br \/>\n\tTrack and ensure completion of critical requests\u00a0<br \/>\n\tCollaborate as needed with other leads to ensure all queries \/ escalations are closed off\u00a0\u00a0<br \/>\n\tProvide\u00a0accurate\u00a0feedback to requestors; communicate the root causes,\u00a0trends,\u00a0and solutions\u00a0\u00a0<br \/>\n\tMonitoring and management of tasks &amp; targets to ensure SLAs &amp; KPIs are met\/exceeded\u00a0<br \/>\n\tIdentify, support &amp; drive process improvement initiatives (to work methods, processes &amp; systems)\u00a0<br \/>\n\tProvide reporting including interpretation,\u00a0trends,\u00a0and root causes to\u00a0assist\u00a0the manager in preparation for weekly, monthly &amp; quarterly meetings\u00a0<br \/>\n\tBuild &amp;\u00a0maintain\u00a0good professional\u00a0relationships\u00a0with client and team members\u00a0<br \/>\n\tOther ad-hoc projects\/reports and\u00a0requests\u00a0<\/p>\n<p>go to method of application \u00bb<\/p>\n<p>Apply via company website ( http:\/\/www.solugrowth.com ) or<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"SoluGrowth Pty Ltd","_company_website":"http:\/\/www.solugrowth.com","_company_tagline":"SoluGrowth is a leading South African Business Process Solutions company with global reach and depth of expertise across a range of industries and serves clients across the globe. 82 Grayston Drive, Sandton, 2031, Gauteng, South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[18],"class_list":{"0":"post-31738","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-contract"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/31738","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=31738"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=31738"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=31738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}