Introduction<\/p>\n
\tBlue Ion provides the best, leading-edge global support services to a variety of international organizations and focuses on increasing operational efficiencies so that customers can focus on their core business.<\/p>\n
Job Description<\/p>\n
\tWe are looking for a talented and multi skilled IT Infrastructure Support Engineer to join our dynamic team of IT professionals. The successful candidate should have a passion for IT and be extremely comfortable supporting Windows Desktop and Server environments, both onsite and cloud based as well as Networking and Access control Security of Lans and Wans.
\n\tHe\/she should ideally reside in the Northern suburbs of Johannesburg, have their own reliable transport and be willing and available for emergency standby and after-hours support when required.<\/p>\n
Duties and Responsibilities:<\/p>\n
\tAttending to all 1st and 2nd line Support of the Windows desktop environments for all local and remote offices
\n\tConfiguring and supporting Windows server environments both onsite and cloud based.
\n\tConfiguring and supporting Microsoft 365 environments i.e. Azure, Intune, Teams etc.
\n\tConfiguring and supporting Networking switches, VOIP systems and CCTV\/Access control for all local and remote offices.
\n\tProcurement of desktops, laptops and other IT equipment for the SA offices.
\n\tSetup and configuration of the mailing collaboration systems.
\n\tSetup and configuration of Disaster recovery systems.
\n\tLiaising with suppliers of IT equipment, IT services etc.
\n\tSetup and configuration of all desktops and laptops for the local and remote offices.
\n\tTriage and adhere strictly to the SLAs of the IT ticketing system. Responsible for ensuring all tickets do not go out of SLA by chasing up and escalating as and when necessary.
\n\tMonitoring of Internet links at all offices and ensuring any issues are followed up and resolved as soon as possible.
\n\tRegularly reviewing and updating of IT processes, procedures and documentation as required.
\n\tRegular checks of IT systems to ensure optimal uptime.
\n\tMonthly recons of all IT expenses.<\/p>\n
Conducting IT training for all new staff.<\/p>\n
\tSkills and Qualifications:
\n\t3-year IT Degree required.
\n\tCompTIA A+, Network+ or Security+ is advantageous.
\n\t3 \u2013 5 years\u2019 experience configuring and supporting the below technologies: –
\n\tLocal and remote Windows Desktop and Server environments.
\n\tMicrosoft 365 environments including Azure, Intune, Teams rooms.
\n\tNetworking switches.
\n\tMailing collaboration systems.
\n\tDisaster recovery systems.
\n\tCloud technologies.
\n\tExperience liaising with suppliers of IT equipment and ISPs.
\n\tExperience working in a team environment with a support ticketing system.
\n\tMust possess an extremely high level of attention to detail in his\/her work.
\n\tGood command of the English language both written and spoken.
\n\tMust have reliable own transport.
\n\tMust be willing to work overtime and after hours\/standby when required.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Blueion Support Services","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Blueion provides the best, leading-edge global support services to a variety of international organizations. Their focus is on increasing operational efficiencies so that customers can concentrate on their core business. In the digital economy, where time is money and every byte counts, Blueion spec... read moreializes in services that streamline technology and reduce digital process times.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-31861","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/31861","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=31861"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=31861"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=31861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}