Job Description<\/p>\n
\thomechoice is a leading South African homeware retailer. For 40 years we\u2019ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
\n\tThe ideal candidate will manage daily administrative tasks, handle customer queries, process purchases, refunds, and credits, and assist with efficient stockroom operations. The role ensures accurate documentation, smooth transactions, and supports showroom performance to enhance customer satisfaction and drive sales growth.<\/p>\n
What you will love doing in this role<\/p>\n
\tEnhance customer interactions by creating a positive and engaging customer service experience that builds lasting relationships and meets customer needs.
\n\tProvide in-depth process knowledge, ensuring customers receive accurate information and guidance.
\n\tGuide the customer journey, including account opening, order processing, and ensuring a seamless experience from start to finish.
\n\tPerform daily stock management duties to maintain optimal inventory levels and ensure smooth store operations.
\n\tMonitor catalogue stock levels, ensuring inventory is accurate and aligned with the latest product offerings.
\n\tManage goods returns efficiently while keeping store processes and documentation up to date.
\n\tManage day-to-day administration, documentation, and reporting, ensuring operational goals are tracked effectively.
\n\tOversee store visual merchandising and maintain excellent housekeeping standards, ensuring the store is aesthetically pleasing, organized, and aligned with brand guidelines.
\n\tMaintain general housekeeping standards throughout the store, ensuring a clean, safe, and organized environment for both customers and staff.
\n\tOn an adhoc basis there will be a requirement to assist with sales-related tasks, including but not limited to in-store selling and supporting activations in the surrounding areas.<\/p>\n
What you\u2019ll need to do this role<\/p>\n
\tGrade 12\/Matric\/NQFL 3\/ NQFL 4
\n\t1 year + retail stores experience
\n\t1 year + administration experience
\n\tMust not be currently debarred or declared not fit and proper in terms of the FAIS Act<\/p>\n
What we will love about you<\/p>\n
\tWe love your energy and positive attitude, driving enthusiasm in everything you do.
\n\tWe love your persuasive skills, guiding others to achieve goals.
\n\tWe love your ability to work independently and within a team.
\n\tWe love your excellent communication skills, engaging with others at all levels.
\n\tWe love your strong analytical ability and attention to detail.
\n\tWe love your resilience and adaptability, thriving in change.<\/p>\n
Behaviors we love<\/p>\n
Wow my\u00a0customer<\/p>\n
\tWalk in my customers\u2019 shoes
\n\tDeliver on my promises
\n\tDeliver insight-led solutions my customers need<\/p>\n
Treat the business as\u202fmy own<\/p>\n
\tTake accountability
\n\tBe curious, creative & explore opportunities
\n\tDo it right & at the right time<\/p>\n
Play as a\u00a0team<\/p>\n
\tBe helpful
\n\tBe inclusive
\n\tFind the fun<\/p>\n
Closing Date\u00a027 March 2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.homechoice.co.za\/ ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"HomeChoice Holdings Limited","_company_website":"http:\/\/www.homechoice.co.za\/","_company_tagline":"HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding mid... read moredle-income market in southern Africa through mail order (catalogue), electronic channels (Internet and mobile phone) and call centres. The group was restructured during 2014 to facilitate expansion outside South Africa, a further step towards achieving its ambitions of becoming a pan-African retailer. HIL was established as an offshore holding company and was listed in the General Retailers sector on the JSE Limited in December 2014 with a market capitalisation of R3 billion. The group has 3 operating segments: RETAIL HomeChoice is an omni-channel home shopping retailer offering an extensive range of household textiles and homeware merchandise on credit through a convenient shopping experience, together with a home delivery service. The product offering has broadened under the FoneChoice brand to include personal electronics. FINANCIAL SERVICES FinChoice is a niche provider of unsecured personal loan products to HomeChoice customers with good credit records. FinChoice leverages the HomeChoice customer database and marketing platforms to acquire loan customers at low cost and predictable repayment behaviour. The business focuses on short term and low-value loans. PROPERTY The group owns the head office building and a centralised distribution centre in Cape Town, as well as additional land adjacent to the head office which is currently being developed into a new call centre facility. c\/o Company Secretary HomeChoice (Pty) Ltd 78 Main Rd Wynberg Cape Town 7800","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[26],"job-types":[12],"class_list":{"0":"post-31918","1":"job_listing","2":"type-job_listing","3":"status-expired","4":"hentry","5":"job_listing_region-mpumalanga","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/31918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=31918"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=31918"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=31918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}