As our IT Manager, you keep Mama connected, protected, and powered up. From lightning-fast Wi-Fi \u00a0to secure systems \u00a0and seamless integrations, you make sure our teams and guests never see the glitches \u2014 only the magic. You translate tech into simplicity, solve problems before they appear, and ensure every digital touchpoint works effortlessly so Mama can focus on what she does best: creating unforgettable experiences.\u00a0<\/p>\n
Here\u2019s what you\u2019ll be responsible for:<\/p>\n
\tDigital Guardian Oversee all IT systems, networks, and infrastructure to ensure secure, stable, and uninterrupted operations across the property.<\/p>\n
Systems & Network Master\u00a0<\/p>\n
\tManage servers, connectivity, Wi-Fi performance, hardware, and software to deliver seamless technology experiences for guests and teams.<\/p>\n
Cybersecurity Protector<\/p>\n
\tSafeguard Mama\u2019s digital environment by maintaining security standards, data protection practices, backups, and system integrity.<\/p>\n
Tech Support Hero\u00a0<\/p>\n
\tProvide responsive IT support to team members, troubleshooting issues quickly and ensuring minimal operational disruption.<\/p>\n
Innovation Driver\u00a0<\/p>\n
\tIdentify new technologies and smart solutions that enhance efficiency, improve workflows, and elevate the guest experience.<\/p>\n
Systems Integrator\u00a0<\/p>\n
\tEnsure smooth functionality and integration of hospitality systems including PMS, POS, finance, and operational platforms.<\/p>\n
Project & Implementation Leader\u00a0<\/p>\n
\tCoordinate IT installations, upgrades, and system rollouts, ensuring projects are delivered on time and aligned with business needs.<\/p>\n
Compliance Champion\u00a0<\/p>\n
\tMaintain IT policies, licensing, and brand standards while ensuring alignment with Ennismore and regulatory requirements.<\/p>\n
Vendor Relationship Manager\u00a0<\/p>\n
\tCollaborate with external providers and partners to ensure service quality, performance standards, and cost efficiency.<\/p>\n
Compliance Champion\u00a0<\/p>\n
\tMaintain IT policies, licensing, and brand standards while ensuring alignment with Ennismore and regulatory requirements.<\/p>\n
Team Enabler\u00a0<\/p>\n
\tTrain and support teams on systems and tools, empowering colleagues to confidently use technology in their daily roles.<\/p>\n
Qualifications<\/p>\n
MADE FOR YOU\u2026 ONLY IF\u00a0<\/p>\n
\tYou have 5+ years of IT leadership experience in hospitality\u00a0
\n\tYou know hotel tech ecosystems inside out \u2014 PMS, POS, networks, and integrations\u00a0
\n\tYou\u2019re calm under pressure and love solving puzzles\u00a0
\n\tYou combine technical expertise with strong people skills\u00a0
\n\tYou explain tech without jargon \u2014 making the complex feel easy\u00a0
\n\tYou\u2019re proactive, organized, and always one step ahead\u00a0
\n\tYou care deeply about cybersecurity and data protection\u00a0
\n\tYou thrive in fast-paced, lifestyle hospitality environments\u00a0
\n\tYou\u2019re hands-on \u2014 equally comfortable strategizing or fixing a printer if needed\u00a0
\n\tYou lead with positivity, collaboration, and solution-focused energy\u00a0<\/p>\n
YOUR LITTLE EXTRAS\u00a0<\/p>\n
\tPre-opening hotel experience\u00a0
\n\tExperience with Opera, Sun Systems, or similar hospitality platforms\u00a0
\n\tKnowledge of cloud systems, networking, and cybersecurity best practices\u00a0
\n\tMulti-property or international exposure\u00a0
\n\tA personality that blends tech precision with Mama\u2019s fun, bold spirit\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
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