Provides offices support to the Sales Department..\u00a0DHLGlobal Forwarding\u00a0has an opening\u00a0Sales Support in Johannesburg, South Africa.\u00a0Join us in connecting people and improving lives!<\/p>\n
In this\u00a0Sales Support Position
\nSales Support Administrator provides offices support to the Sales Department.<\/p>\n
Account\/Field Sales\/Telesales and Business Development Managers) by:<\/p>\n
\tAnswering customer general inquiries.
\n\tGenerates by acquiring lists of prospects (potential customers) across all customer segments.
\n\tQualifies prospects (as prioritized by Sales Steering\/Performance Teams) on their type\/ nature of business, contact data and size of customer needs (products used volumes, key lanes, regions) to identify their revenue potential.
\n\tCaptures call information and enters qualification results in the iSell to generate notifications to lead originators\/Sales organization
\n\tCleans lead lists and data with provided captured information in iSell
\n\tCompiling a daily list of qualified sales leads, delegating leads in Isell to the sales,
\n\tDepartment (BDM, KAMS, Field Sales, Telesales) and providing sales data
\n\tConducts campaign calls to prospects customers not assigned to a Sales person.
\n\tCoordinates and adapts Local , Global ,Regional market communication plan to support country Sales objectives.
\n\tCoordinates management of office supplies, equipment and facilities.
\n\tDeveloping and monitoring performance indicators for the sales and staff members managing sales tracking tools and assisting on managing sales tracking tools
\n\tMonitors and reports back on Sales Departments KPI\u2019s and attends to the PD \u00a0Board
\n\tPerforming data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
\n\tPreparing business reviews.
\n\tPreparing estimates costings and rate proposals and proposal writing.
\n\tPreparing Sales reports e.g. Sales Index reports including revenue development, churn rates, hit rates, pipeline size, etc. by customers
\n\tProvides administrative support and follow-up on matters arising.
\n\tScheduling customer meetings and conferences.
\n\tSupporting the customer contract by preparing customer documents
\n\tSupporting the customer planning and implementation process<\/p>\n
Now, here is what we need from you!<\/p>\n
\tClear understanding of Excel, Word and Power Point
\n\tExcellent telephone skills the ability to handle client complaints\u00a0
\n\tGood organizational and interpersonal skills
\n\tExcellent command of the English language (both written and verbal)\u00a0
\n\tProven ability to build effective, long term relationships with clients
\n\tProven ability to work under pressure and a demonstrated ability to use own initiative
\n\tHigh level of attention to detail
\n\tExperience: Minimum 1-3 years\u2019 experience in a Forwarding\/Clearing Industry in a commercial role\/ sales admin.
\n\tEducation: Matric<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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