The Corporate Sales Manager is responsible for driving revenue growth within the IBT (Individual Business Traveller) segment, by building and maintaining strong relationships with local, regional, and international corporate accounts. This role focuses on identifying new business opportunities, increasing share from existing accounts, and positioning the hotel as the preferred choice for corporate travel, meetings and events.
\n\tThis role supports the hotel\u2019s commercial strategy by developing and executing targeted sales initiatives, maintaining strong client relationships, managing RFP cycles, and ensuring accurate data and market insights driven decision\u2011making.<\/p>\n
Duties and Responsibilities:<\/p>\n
\tDrive growth of the IBT segment by securing preferred partnerships with key corporate accounts and travel management companies.
\n\tManage the full IBT RFP lifecycle, including rate negotiations, compliance with Hilton brand guidelines, and securing acceptance in global distribution channels.
\n\tStrengthen relationships with global and regional Hilton Worldwide Sales teams to maximize IBT exposure and account penetration.
\n\tMonitor IBT production performance, adjusting account strategies to increase room nights and share of wallet.
\n\tIdentify new corporate travel opportunities within high\u2011volume sectors and negotiate long\u2011term preferred agreements.
\n\tCollaborate with Revenue Management and commercial head to set competitive IBT pricing and evaluate market rate movements.
\n\tDevelop targeted sales activities to position the hotel as a preferred choice for corporate travelers, including loyalty\u2011based incentives and experience enhancers.
\n\tSales Strategy: Develop and implement corporate sales strategies to achieve revenue targets and expand the customer base using all tools available.
\n\tBuild and maintain strong relationships with key customers, identifying opportunities to upsell and cross-sell products or services.
\n\tDevelop and manage sales forecasts, providing regular updates to senior management.
\n\tConduct market research and analysis to stay informed about industry trends, competitors, and customer needs.
\n\tProactively source and secure conventions, meetings, and conference opportunities aligned with the hotel\u2019s space and business mix strategy.
\n\tConduct detailed needs analyses for convention planners to create tailored proposals that optimize event profitability.
\n\tLead site inspections and property showcases focusing on meeting space, technology capabilities, and accommodation fit for convention or meetings delegates.
\n\tMaintain close alignment with Events and Operations teams to ensure seamless planning and execution of conferences and meetings.
\n\tBuild long\u2011term relationships with PCOs (Professional Conference Organizers), TMCs, and industry associations to drive recurring convention business.
\n\tTrack conference and convention pipeline through CRM systems, providing accurate forecasting and revenue contribution reports.
\n\tRepresent the property at convention bureaus, trade shows, and business tourism platforms to elevate the hotel\u2019s presence in the MICE market.
\n\tEnsure we are loading, tracking and stating all our contracted customers on corporate booking tools and platforms ensuring we remain visible within the market<\/p>\n
REQUIREMENTS:<\/p>\n
\tProven sales experience: A minimum of 5 years of sales experience, preferably in a corporate sales environment. Preferably in the corporate or TMC sales segments.
\n\tCommunication skills: Excellent communication, negotiation, and interpersonal skills.
\n\tStrategic thinking: Ability to think strategically and develop effective sales plans.
\n\tResults-driven: A strong track record of achieving sales targets and driving revenue growth.<\/p>\n
OTHER DUTIES<\/p>\n
\tAssimilate into The Hilton Family, \u2018positively yours\u2019 culture through understanding, supporting and participating in all elements of the \u2018Positively yours Committee\u201d
\n\tRegular attendance in conformance with the standards, which may be established by Hilton Hotels world-wide, from time to time, is essential to the successful performance of this position.
\n\tObserve all departmental policies and procedures, dress code\/appearance; demonstrate a friendly, positively yours and caring attitude and teamwork responsiveness.
\n\tObserve safe work habits as outlined including guidelines for using and maintaining all equipment. Promptly report all safety hazards and maintenance requirements.<\/p>\n
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY<\/p>\n
\tThe individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
\n\tStrong organisational skills with the ability to manage multiple priorities effectively.
\n\tAbility to speak, read and write English fluently
\n\tExcellent communication and interpersonal skills
\n\tSolid industry knowledge covering hotel operations, IBT and MICE markets, corporate travel tools (GDS\/TMC), competitive\/commercial analysis, and CRM systems such as Delphi.<\/p>\n
QUALIFICATION STANDARDS<\/p>\n
EDUCATION<\/p>\n
\tAny combination of education and experience equivalent to graduation from High School or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High School diploma required.
\n\tA tertiary qualification in Hospitality, Business, or Sales is an advantage. Candidates with a high school diploma supported by equivalent training and proven experience are also eligible.<\/p>\n
GROOMING\/UNIFORMS<\/p>\n
\tAll employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and\/or required articles of clothing will be explained to you as a part of the orientation process.<\/p>\n
What will I be doing?<\/p>\n
\tAnalysis local market trends and competitor activity to identify business leads
\n\tDevelop customer accounts and travel within the local area to drive business into the specific hotel\/cluster and to increase market\/customer share in all revenue streams
\n\tNegotiate room rates\/packages with corporate clients
\n\tDevelop and implement creative local marketing channels, including social media channels
\n\tPrepare company contracts for the hotel in accordance with current business and pricing conditions
\n\tWork within current business strategies and recognising potential opportunities
\n\tCooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
\n\tAttend Sales events, as required
\n\tProduce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
\n\tAnswer customer queries in a prompt and professional manner
\n\tManage staff performance in compliance with company policies and procedures
\n\tRecruit, manage, train and develop the Sales team<\/p>\n
What are we looking for?<\/p>\n
A Corporate Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<\/p>\n
\tPositive attitude and good communication skills
\n\tCommitment to delivering a high level of customer service
\n\tExcellent grooming standards
\n\tFlexibility to respond to a range of different work situations
\n\tAbility to work under pressure and under own initiative
\n\tExperience in a sales role with a proven track record to close a sale<\/p>\n
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<\/p>\n
\tKnowledge of local market
\n\tKnowledge of hospitality
\n\tPassion for sales and for achieving targets and objectives
\n\tDegree-level qualification in a relevant field<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Hilton","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 19 world-class brands comprising more than 7,100 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hos... read morepitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 150 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on\u202fFacebook,\u202fTwitter,\u202fLinkedIn,\u202fInstagram\u202fand\u202fYouTube.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-32337","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/32337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=32337"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=32337"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=32337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}