Job Description<\/p>\n
\tThe Visa Consulting Director will drive the ambitious growth of VCA Digital and GenAI service line in terms of Business development, high value delivery, product development and thought leadership, especially around key topics like Generative AI, Product Design, Digital Acquisition (including performance enhancement) and E-Commerce Optimization. She\/He will also deliver subject matter expertise and consulting support to VISA key clients across SEA and WCA subregions. The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their digital strategy, implement initiatives around their digital channels and in general capture the full potential from customers engaging on digital channels.<\/p>\n
Principal Responsibilities and Key Results Area<\/p>\n
\tCollaborate with VCA colleagues, Visa account executives and other Visa functions to cultivate and manage a pipeline of digital engagement opportunities with the largest SEA and WCA banks, merchants, MNOs and Governments.
\n\tLead and or serve as a subject matter expert on consulting engagements in the sphere of Strategy, Digital Strategy, Digital Acquisition (including performance enhancement), Digital Spending full potential, Digital Experience Design and Optimization (i.e. PXD), Generative AI including, but not limited to the following
\n\tUsing VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA key clients.
\n\tDrive sales pitches
\n\tDrive delivery to key engagements and projects with clients
\n\tLead or contribute to internal problem solving sessions
\n\tPrepare for, and participate in, client discussions
\n\tWork closely with other VISA groups, including Marketing Services, Issuing Solutions, Commercial and Money Movement and to ensure a seamless Consulting experience.<\/p>\n
Lead the development of the Digital Service with the objective of creating an End to End shop able to support Visa partners from strategy to implementation and execution, a not exhaustive list of activities will include<\/p>\n
\tIdentifying key priorities and needs in respective markets
\n\tBusiness development and drive clients\u2019 engagements
\n\tExceptional delivery to engagements
\n\tDevelopment of thought leaderships including writing papers
\n\tScaling the PXD offering, in closer collaboration with other practice areas and leveraging the global expertise of VCA
\n\tScaling the offering in the space of Generative AI, supporting the advisory proposition with the development of proof of concept and concrete use cases
\n\tLaunch and scale services to optimize ecommerce, aimed at supporting merchant clients across multiple industries (e.g. airlines, hospitality, retail)
\n\tWhere appropriate, work with designated practice areas globally to incorporate best practice, source analytical or other services and leverage global consulting solutions.
\n\tHelp the talent growth of the practice through team development and the hire of new talents.<\/p>\n
Key Competencies<\/p>\n
A well qualified candidate will have broad and deep expertise in Digital advisory and GenAI with primary focus, but not limited to, on digital strategy and transformation, digital acquisition, Customer experience design, knowledge of digital payments, GenAI, design thinking and digital channels. Key elements to assess his other candidacy will include expertise on the following topics:<\/p>\n
\tBusiness needs of issuers, acquirers and merchants in Digital, e.g., strategy, acquisition, customers and channels full potential, innovation, mobile platforms, digital ecosystems, etc.
\n\tEmerging trends and technological innovations in the space of Generative and Agentic AI, with the curiosity to be up to date with the most recent evolutions
\n\tBest practices to meet customer needs across the customer lifecycle and in terms of digital channels engagement, and customer experience
\n\tIndustry trends, such as evolving economics of payments, increasing digitalization and development of digital channels, emerging of ecosystems, increasing use of advanced analytics and other technologies in payments, changing regulatory environment, adoption of open banking globally, etc.
\n\tFintech and Digital native players, including where they play across the value chain of banking (and payments specifically) and their relative strengths and weaknesses vs. competitors
\n\tDesign thinking capabilities and agile methodologies, supporting banks and other players in transitioning to agile development of products and service<\/p>\n
This is a hybrid position.\u00a0Expectation\u00a0of\u00a0days in\u00a0the\u00a0office will be confirmed by your Hiring Manager.\u00a0<\/p>\n
Qualifications<\/p>\n
Basic Qualifications:<\/p>\n
\t10 or more years of work experience with a Bachelor\u2019s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters\/ MBA\/JD\/MD) or at least 3 years of work experience with a PhD<\/p>\n
Preferred Qualifications:<\/p>\n
\t12 or more years of work experience with a Bachelor\u2019s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
\n\tBachelor degree or equivalent. Master\u2019s degree preferred.
\n\tAt least 12 years of overall work experience (including solid experience in top tier consulting firms)
\n\tAt least 8 years of solid experience in Digital, including customers acquisition on digital channels, digital channels development and optimization, digital marketing, digital strategy, experience should be gained within a top-tier bank or the financial services practice of a top tier consulting firm.
\n\tExpertise in knowledge and familiarity of use in the most relevant GenAI tools
\n\tExperience in mobile banking and on digital-only banks would be an important plus
\n\tCombination of regional and global experience is also desired, previous work experience across multiple CEMEA sub-regions (Middle East, Ukraine, Kazakhstan and other Former Soviet Union countries, South Eastern Europe, Africa) would be a differentiating factor
\n\tAt least 5 years of experience in top tier management consulting and deep consulting skills and client engagement capabilities including
\n\tStrong track record of delivering complex strategy projects for large clients and leading strategy engagements end-to-end
\n\tDiplomatic skills to work in a multi functional environment and ability to extract desired outcomes.
\n\tComfortable interacting with and presenting to senior management of clients and VISA.
\n\tHighly analytical with advanced PowerPoint skills and Excel skills.
\n\tSuperior project management skills. Fluent communicator.
\n\tResults driven, flexible and both internally and externally customer focused.
\n\tAble to travel frequently and work on client site.
\n\tSelf motivated and able to use own initiative with limited direction.
\n\tStrong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups.
\n\tAbility to work in a multicultural environment.
\n\tFluency in English is mandatory, Fluency in French would be a plus<\/p>\n
Apply via company website ( http:\/\/www.visa.co.za\/za ) or<\/p>\n
jobs.smartrecruiters.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/jobs.smartrecruiters.com","_company_name":"Visa","_company_website":"http:\/\/www.visa.co.za\/za","_company_tagline":"Advancing the Olympic Spirit Sport unites people, communities and nations. It enriches people\u2019s lives and creates economic development opportunities. In today\u2019s world, where brand and trust mean so much, the Olympic Games reflect those equities found at Visa - worldwide acceptance, reliability, ... read moreversatility and leadership. Sponsoring the Olympic Games makes good business sense for Visa and our clients. Impacting Lives Sponsorships, like Visa\u2019s commitment and support to the Olympic Movement, National Olympic Committees and national teams, have helped ensure the continued success of the Olympic Games. Visa has provided direct economic support to stage the Games themselves and provided untold direct support to thousands of Olympic athletes through support of National Olympic Committees. Additionally, Visa supports Olympic teams and individual athletes through its global Team Visa program, providing financial support, life-skills training and valuable marketing exposure in pursuit of their Olympic Dreams. Building Business, Uniting the World Financial institutions and merchants benefit greatly from Visa\u2019s Olympic Games marketing platform, which they use to connect with cardholders on a level that goes beyond commerce. During the Beijing 2008 Olympic Games, 573 financial institutions and 491 merchant partners around the world participated directly in Visa Olympic Games promotional programs. Visa was the first sponsor to mount destination marketing programs linked to an Olympic Games host city. For the Vancouver 2010 Olympic Winter Games, Visa partnered with Tourism Vancouver and Tourism Whistler to promote both domestic and international travel to these beautiful destinations. Payments at the Games At every Olympic Games, Visa is responsible for creating and managing the entire payment system infrastructure across all Olympic venues, including hundreds of point-of-sale acceptance devices and a dedicated ATM network at competition and non-competition venues, including the Main Press Centre, the International Broadcast Centre and the Olympic and Paralympic Village. As a service to its cardholders at the Olympic Games, Visa provides multilingual emergency services and general assistance for cardholders.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[34],"class_list":{"0":"post-32368","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time-hybrid"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/32368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=32368"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=32368"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=32368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}