Job Summary<\/p>\n
\tTo plan, manage and monitor the implementation of area specific activities and processes in order to deliver on approved operational plans in an effective and efficient manner.
\n\tTo manage the team\u2019s efficiency in managing portfolio for Fleet Card, by designing and implementing strategies, managing resources and integrating systems and processes as the subject matter expert. Support team with set objectives and create and develop and manage performance of team members.<\/p>\n
Job Description<\/p>\n
\tManage segregation of duties
\n\tManage daily workflow and plan of responsibilities ensuring segregation of duties\u00a0
\n\tPrepare monthly workflow strategy, ensuring sufficient capacity for possible events in the workflow stream.
\n\tManage timelines of committed client deliverables (Manage adherence to Service Level Agreement)
\n\tManage escalations of breaches of SLA agreement and discrepancies regarding quality of work produced for internal and external stakeholders.
\n\tAssist and aid team in finding solutions to raised queries
\n\tMaintain a desired level of quality in a service or product especially by means of attention to every stage of the process of delivery or production
\n\tEnsure that these frameworks are aligned to standards set by Group requirements. By conducting monthly review meetings with Compliance & risk support team.
\n\tOwn and agree corrective action items with internal audit and management assurance for items related to Fleet Card.
\n\tDocument and collate all supporting risk evets for capturing on ORMS.
\n\tEnsure that measures are in place (including contractual measures with providers) to limit the instance of fraud.
\n\tWork with the appropriate internal structures to improve the fraud risk management framework in place within Fleet Card and ensure that there is adequate awareness among staff.
\n\tMaintain business-supportive relationships with all necessary stakeholders (Business Bank, CIB, Credit, Credit Risk, Legal, BSSA Operations) across business
\n\tEstablish and maintain business strategic partnerships. Ensure that the Fleet Card lending book is favourable positioned within the business to generate brand awareness of RBB by being a trusted advisor.
\n\tInvestigate possible system enhancements to benefit workflow
\n\tAnalyse systems and process for a cost effective, better designed, user friendly workflow strategy.
\n\tIntegrate systems and process for more efficient output
\n\tDocument and support project teams investigating new systems
\n\tResearch competitor\u2019s system\u2019s advantages and disadvantages
\n\tFacilitate walkthroughs for system analyst and risk consultants
\n\tManage change process to ensure stability in performance
\n\tManage capacity against expected output, support team with additional resources
\n\tManage talent and ensure staff managed for improvement and future roles\u00a0
\n\tUpskill and transfer knowledge for BCM\u00a0
\n\tEnsure Business continuity, documenting training manuals and recording procedure document.<\/p>\n
Education<\/p>\n
\tBachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)<\/p>\n
End Date: March 27, 2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( https:\/\/www.absa.africa\/absaafrica\/ ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Absa Group Limited (Absa)","_company_website":"https:\/\/www.absa.africa\/absaafrica\/","_company_tagline":"Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond. We're a truly\u00a0African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique... read more, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in Namibia and Nigeria, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania, and Zambia. Absa Towers West, 15 Troye Street, Johannesburg, Gauteng, South Africa, 2000","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[34],"class_list":["post-32420","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time-hybrid"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/32420","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=32420"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=32420"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=32420"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}