Introduction<\/p>\n
\tWorking within the Woolworths Online team \u2013 but with a wider remit within the business \u2013 the role will be responsible for the development and implementation of data and advanced analytics solutions to enable accurately measuring and reporting on the performance of our online channels via analytics and other data management tools in an automated fashion. Delivering data insight into the business, the role will be instrumental in helping to shape the future of ecommerce and omni-channel in Woolworths. The role will be responsible for setting ambition and culture, and championing for the use of data and analytics in developing transformative and impactful ecommerce and omni-channel solutions. Data and analytics are real strategic assets across the business. The role will work with the broader business including FOODS, FBH, IT, ROG, WFS and external partners, etc. to establish a more data- and analytics- centric approach to how Woolworths Online and App innovates, engages customers and operates. The role is in addition expected to influence the Head of Online and other stakeholders to drive strategic shifts for ecommerce and omni- channel.<\/p>\n
Job description
\nStrategy and Development:<\/p>\n
\tDevelop and drive data and analytics strategy for Woolworths Online.
\n\tOwn the development of site and app analytics tools (like G4).
\n\tTranslate business objectives into requirements, develop clear measurement frameworks and reporting guidelines, ensuring stakeholders have a clear understanding of KPI\u2019s.
\n\tPromotion\/education of Digital Analytics to wider business- from clear communication of reporting to training on digital analytics tools.
\n\tIdentify opportunities to build on current toolset to deliver a complete view of customer, leveraging on-site\/off-site behavioural and demographic data.
\n\tWork with stakeholders outside the Woolworths Online team to develop an omni-channel view of the customer and ensure ecommerce data is incorporated into the business data platforms.
\n\tPerform competitive benchmarking and trending analysis.
\n\tLead research and evaluations of new tools, KPIs and analytical methodologies.<\/p>\n
Reporting & Analysis:<\/p>\n
\tImplement and configure analytics platforms and visualisation tools.
\n\tAutomate the delivery of weekly trade reports and scorecards.
\n\tProvide structure and direction to build out a reporting suite that provides a full view of omni-channel journeys. including top line budgets and KPIs plus future forecasting.
\n\tDemocratisation of web data through development of the self-serve environment (Digital Analytics hub).
\n\tProactively surface commercial opportunities and margin-expansion levers through advanced analytics, moving the team beyond reactive requests into a strategic partnership role.
\n\tProactively identify opportunities and risks and communicate these finding back to the relevant stakeholders.
\n\tLead the drive for continuous improvement in site tagging, testing and analytics measurement.<\/p>\n
Fraud and Loss Prevention:<\/p>\n
\tManage and implement processes and system enhancements to prevent fraud.
\n\tManage fraud prevention algorithms.
\n\tWork with outside organisations to combat ecommerce fraud.\u00a0<\/p>\n
Minimum requirements<\/p>\n
\t5-10 years of experience in developing and implementing data and advanced analytics solutions with significant experience in the retail and ecommerce sector.
\n\t5-10 years analytics experience in an ecommerce and\/or retail environment.
\n\tUniversity degree preferably in technology, data sciences, computer sciences or applied mathematics.
\n\tDemonstrable corporate management experience.
\n\tDeep practical understanding of advanced analytics methodologies including AI and machine learning.
\n\tProven track record in building large integrated data lakes and data warehouses in an environment with established heritage systems and different sources of data including connected devices, apps, etc.
\n\tDeep understanding and practical experience in technology around data, incl. data ingestion, API, etc
\n\tProven proficiency in multi-cloud environments, specifically AWS and GCP (BigQuery), with Azure experience considered a strong advantage for cross-functional data integration.
\n\tBroad and deep understanding of data landscape in retail and ecommerce.
\n\tA high-level understanding of data governance, privacy and security issues.
\n\tExpertise in GA4 and Firebase data structures, with deep technical understanding of BigQuery exports, data processing schemas, and event-based tracking.
\n\tExperience with mobile attribution and marketing analytics platforms, with a preference for AppsFlyer.
\n\tFraud and loss prevention experience.
\n\tStrong communicating and influencing skills.<\/p>\n
Deadline:25th March,2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.woolworths.co.za\/ ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Woolworths","_company_website":"http:\/\/www.woolworths.co.za\/","_company_tagline":"The first Woolworths store opened its doors to the public in Cape Town in October 1931. And it was founder Max Sonnenberg who captured the public\u2019s imagination with dynamic store policies that set Woolworths apart from its competitors. Three years later, a second branch opened in Durban, with anot... read moreher two in Port Elizabeth and Johannesburg a year later. And since then we\u2019ve been building on our reputation for superior quality, exciting innovation and excellent value. At Woolworths we take our business values seriously. They aren\u2019t just words in an annual report - they are the foundation of our business. They give us direction and guide our behaviour, actions and choices. In fact, our values are so important to us that we\u2019re measured not only on our performance, but also by how well we live up to them. 93 Longmarket Street Cape Town, Western Cape","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-32601","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/32601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=32601"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=32601"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=32601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}