About the role<\/p>\n
\tAs a receptionist at our company, you will receive and handle walk-in clients and visitors and to answer switchboard in such a way that it projects a professional image of the centre and maintaining a pristine reception area, responsible for controlling the bookings for meeting rooms.
\n\tGeneral administrative support in terms of procurement administration will also form part of this position in supporting the centre management team.
\n\tThe candidate will also be required to work as Customer Services Officer over some weekends or public holidays.<\/p>\n
What you will bring<\/p>\n
Inherent requirements for the position (non-negotiable)<\/p>\n
\tGrade 12 or equivalent
\n\t3 years relevant experience in an administrative environment.
\n\tExperience on managing a switchboard
\n\tRetail shopping centre experience
\n\tExcellent telephone etiquette and communication skills.
\n\tComputer literacy (MS Office)<\/p>\n
Additional demonstrable requirements:<\/p>\n
\tMethodical approach to tasks and attention to detail.
\n\tAbility to work collaboratively as part of a team.
\n\tAbility to multitask effectively and manage multiple priorities.
\n\tStrong interpersonal skills for engaging with clients, visitors, and team members.
\n\tStrong administration skills.<\/p>\n
What you will be doing<\/p>\n
You will be responsible for the following:<\/p>\n
\tReceive walk-in enquiries \/ complaints from members of the public and direct and assist accordingly
\n\tAssist the Security, Cleaning and Parking contractors with all requests.
\n\tGive directions to the public (walk-ins) re the location of specific offices.
\n\tWheelchair bookings (where relevant)
\n\tReceive tenant enquiries \/ complaints, (via telephone \/ in person \/ in writing).
\n\tLog complaint \/ request on the Call & Query System and assign the query to the appropriate person.
\n\tFollow up on progress of action, if feedback has not been received before deadline.
\n\tReception duties at front desk of office reception (public\/tenants\/contractors)
\n\tOperation of Switchboard
\n\tUpdate emergency contact numbers and tenant telephone numbers.
\n\tTake and relay messages for building staff.
\n\tMake bookings for auditorium, where applicable
\n\tLiaise with service providers where applicable
\n\tSend circular letters to clients during break-downs (example: air-con\/lifts)
\n\tGeneral typing for the Building Manager
\n\tSend, sort and distribute post
\n\tPA announcements where applicable
\n\tAssist all teams where required<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Excellerate JHI","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"At Excellerate JHI, we offer comprehensive guidance and support to property owners and occupiers, covering every aspect of their property strategies. From development to buying, selling, leasing, valuing, and asset management, our dedicated professionals are there to provide expert advice every step... read more of the way. With a collective experience of over 100 years in the local and global property services market, Excellerate JHI guarantees that our clients achieve meaningful outcomes through our wide range of services. Our property professionals, optimize client assets by blending their in-depth knowledge of local markets with specialised expertise, premier tools, and abundant resources. What sets Excellerate JHI apart is our commitment to service excellence, innovation, and tailor-made solutions. Our dynamic culture has propelled us to become a market leader and a trusted name in commercial property services. By joining our team, you will have the opportunity to work with like-minded professionals who strive for excellence, embrace innovation, and deliver exceptional solutions to our esteemed clients. Embark on a rewarding career journey with Excellerate JHI, where your talent will be nurtured and your potential unleashed. Take the first step today by exploring our available positions and join us in shaping the future of real estate services.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-32609","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/32609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=32609"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=32609"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=32609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}