Purpose of the Role:<\/p>\n
\tTo coordinate and manage the administration, compliance, delivery, and reporting of all learning and development activities across the South African Sites, Zamba, Lesotho, Botswana and Tanzania with a focus on training logistics, data accuracy, legislative compliance, and learner support. This role includes managing programmes, career pathing initiatives, and support for graduate and internship programmes.<\/p>\n
Key Responsibilities<\/p>\n
Learning Administration<\/p>\n
\tCoordinate full-cycle training logistics including scheduling, enrolments, venue booking, travel arrangements, catering, and facilitator communication.
\n\tMaintain up-to-date training records, attendance registers, assessments, and certification on the LMS or manual trackers.
\n\tConsolidate and update site training trackers monthly to ensure precise training data.
\n\tSupport onboarding and induction programmes by ensuring materials by updated materials, scheduling sessions are track new hires until completion.
\n\tDistribute and archive updated Standard Operating Procedures (SOPs) relevant to training content and workplace compliance.
\n\tDevelop and maintain a centralised training calendar across departments, operations, and project sites.
\n\tDraft and distribute communication to relevant stakeholders to frequently communicate deadlines for training initiatives, TADS participation, and weekly training tracker submission.
\n\tMaintain performance management templates.
\n\tSupport and maintain succession plan progression trackers and IDPs<\/p>\n
Learning Compliance and Governance<\/p>\n
\tEnsure all learning activities align with legislative requirements under the Skills Development Act, Employment Equity Act, and QCTO frameworks and other country requirements.
\n\tLead and coordinate the preparation of Workplace Skills Plans (WSP) and Annual Training Reports (ATR) for SETA submission, BBBEE audits, Equity Reporting.
\n\tAdminister documentation and ensure timely submission for discretionary and mandatory SETA grant funding applications, Equity re
\n\tMaintain documentation for internal and external audits, including SETA verifications, BBBEE verification, EE reporting requirements and client compliance checks.
\n\tMonitor and track the accreditation status of training providers.
\n\tFacilitate reporting for VETA Tanzania and any other statutory requirements in the relevant countries<\/p>\n
Reporting and Analytics<\/p>\n
\tPrepare and submit accurate monthly, quarterly, and annual reports on all learning and development activities both internal and for client.
\n\tTrack participation, completion, and assessment data for legal, operational, and QCTO programmes.
\n\tProvide detailed reporting for bursary holders, graduates, and interns.
\n\tDevelop dashboards for visual reporting of KPIs, learning compliance, and programme impact to support business reviews.<\/p>\n
System and Tracker Management<\/p>\n
\tMaintain manual and digital training trackers for all training conducted across the organisation, including remote sites.
\n\tEnsure that all learning data is accurately captured in LMS, HRIS, and Excel-based templates.
\n\tManage document storage for certificates, PoEs, logbooks, and assessment evidence in line with QCTO, SETA and VETA standards.
\n\tSupport transitions to automated or digital learning solutions and assist with staff adoption and training.<\/p>\n
Skills Planning and Development<\/p>\n
\tConduct Annual Training Needs Analysis (TNA) in collaboration with managers to determine competency gaps and learning priorities.
\n\tMaintain and update a comprehensive Skills Matrix to reflect required vs. actual competencies per role.
\n\tIdentify critical and scarce skills in alignment with organisational development and compliance objectives.
\n\tSupport the development and implementation of Individual Development Plans (IDPs) for all employees.
\n\tAlign training initiatives to support Employment Equity (EE), Skills Development (SD), and B-BBEE scorecard objectives.
\n\tAssist with relevant talent assessments and succession mapping for relevant sites
\n\tAssist with performance management process on relevant sites<\/p>\n
Learning Impact & ROI<\/p>\n
\tEvaluate the effectiveness of training interventions using feedback, performance metrics, and job competency changes.
\n\tCollect and analyse data related to training outcomes, including audit scores, safety incidents, and productivity trends.
\n\tCalculate and report on Return on Investment (ROI) for major learning initiatives (e.g., management development, bursaries, QCTO learnerships).
\n\tIdentify gaps or inefficiencies in training delivery and recommend improvements to content, delivery method, or frequency<\/p>\n
Training Interventions Coordination<\/p>\n
\tOrganise and track mandatory legal training including HACCP, First Aid, Firefighting, and HIRA to ensure 100% compliance.
\n\tCoordinate SOP training to ensure all employees are competent in task-specific procedures and aligned to operational standards.
\n\tFacilitate onboarding and site-specific induction training, ensuring that all new hires are adequately prepared for operational roles.
\n\tOversee scheduling and participation in IFS Academy programmes and ensure completion tracking.
\n\tManage external bursary processes, including application tracking, contracts, academic progress monitoring, and financial reporting.
\n\tCoordinate graduate and internship programmes by organising induction, rotations, mentorship, and performance reviews.
\n\tCoordinate graduate and internship programmes by organising induction, rotations, mentorship, and performance reviews.
\n\tMonitor and support learners enrolled in QCTO programmes, including tracking of logbooks, workplace activities, and PoEs.<\/p>\n
Talent Pipeline (Bursaries, Interns and Apprentices)<\/p>\n
\tCoordinate the selection, appointment and development of the Bursary students, interns and apprentices.
\n\tMonitor student results and feedback to the line managers on appropriate future actions.<\/p>\n
Effective Teamwork & Self-Management<\/p>\n
\tTake ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-development.
\n\tFollow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
\n\tInform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution
\n\tSupport and drive the business and HR\u2019s core values.
\n\tManage colleagues and client\u2019s expectations and communicate appropriately.
\n\tDemonstrate willingness to help others and \u201cgo the extra mile\u201d to meet team targets and objectives.<\/p>\n
Qualification and Experience<\/p>\n
\tNational Diploma or Degree in Human Resources or related field
\n\tODETDP Certificate (ETDP SETA Accredited)
\n\t3+ years\u2019 experience in training coordination and learning administration
\n\tExposure to QCTO-accredited programmes (Learnerships\/Skills Programmes)
\n\tExperience in mining or mass catering sectors (advantageous)
\n\tWillingness and ability to travel to remote Sub-Saharan African sites<\/p>\n
Apply via company website ( ) or<\/p>\n
ifsafrica.simplify.hr<\/p>\n
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