Purpose of the Role<\/p>\n
\tIt is the responsibility of the National Training and Business Development Manager to implement and manage a nationally defined brand training strategy that caters for all stakeholders of the brand – including Beauty Consultants, Customers, Sales, HR, Marketing, Retailers, and Brand Principals. This is a hands on role that requires the individual to be in the field and or conducting training using multiple platforms including in class room, virtual training and on counter\/on the job coaching which accounts for 70% of their working time.<\/p>\n
Duties & Responsibilities \u00a0 \u00a0<\/p>\n
Strategic Training Implementation<\/p>\n
\tDevelopment and implementation of effective training strategies which enhance the Brand\u2019s ability to deliver high quality product knowledge and excellent client service.
\n\tEnsure the training plan is aligned with the brand strategy for South Africa. This includes developing and executing all levels of training: training materials, selling techniques and specific events, promotions and workshops for Beauty Consultants and other stakeholders.
\n\tEnsure the training strategy enables and supports the brand to achieve the annual sales budget.
\n\tEnsure the development of focused, disciplined, loyal Beauty Consultants (BCs) with client service as a key pillar, and develop a team who maintains a consistently high level of product knowledge.
\n\tWork in collaboration with Sales and Marketing to drive and execute overall business strategy.
\n\tEnsure educating and coaching of in-store teams to increase overall retail sales and client growth on counter.
\n\tActively implement, drive and monitor CRM programs together with Marketing and Sales teams. (to be included in basic training schools).
\n\tOrganise and execute well planned client events and workshops and monitor the effectiveness on an on-going basis to drive sales \u2013 every second month.
\n\tResponsible for organizing the yearly national conference as well as international trainers or make-up artist events that the brand may host.
\n\tManage all enquiries concerning the technical aspects of the products.
\n\tTake responsibility for the Training budget as provided by the Marketing Manager and Travel expense budget as provided by your line manager.<\/p>\n
Communication and Mentoring 30%<\/p>\n
\tShow the ability to mentor and train \u201con counter\u201d by demonstrating and transferring product and sales skills to your team.
\n\tMotivate and inspire BCs through leading by example.
\n\tFoster a respectful and productive work environment which leads to teamwork and creates a passion for the brand and the company.
\n\tTogether with RDM\u2019s conduct formal assessments of BCs performance and develop action plans and goals monthly
\n\tAbility to convey information simply and clearly to all stakeholders in a way that helps people to deliver higher results.
\n\tAbility to produce concise, accessible written and digital material in the form of presentations, feedback reports, training and events calendars and other international report requirements.
\n\tDerive and set product and brand knowledge assessments to ensure a minimum pass rate of 90%. Communicate results to sales team.
\n\tIntroduce monthly digital assessments through the company learner management system to ensure product knowledge is kept up to date.
\n\tAbility to adjust communication style accordingly to recipient\u2019s needs.<\/p>\n
Administration, Reporting and Business Performance<\/p>\n
\tMonthly monitoring of by door performance, understanding of axis splits (fragrance, skincare, make-up) in order to identify growth opportunities and manage challenges.
\n\tWith the RDM\u2019s and National Commercial Sales Manager, monitor competitor activity and plan the appropriate response. This includes knowing your rankings against competitor brands in store.
\n\tWork closely with RDM\u2019s on promotional needs required for specific trainer event activities.
\n\tEstablish and maintain an effective working relationship with all levels of retailer store management.
\n\tImplement, conduct, and monitor effective events throughout each region to drive sales.
\n\tEnsure that all training events and workshops are elegantly executed with quantitative feedback to management.
\n\tActively focus on driving events and promotions to manage seasonal products, new launch lines, promotional stocks, and slow-moving lines.
\n\tShow initiative in analysing and improving business processes.
\n\tPlan and conduct monthly store visits with RDM\u2019s to ensure a clear sales understanding of the brand.
\n\tMonitor training school\/online school training success by monitoring sales per store 3 months prior and post training. Identify any concerns with the RDM and build appropriate action plans.<\/p>\n
Teamwork<\/p>\n
\tTeam player with a self-motivated attitude that delivers results.
\n\tProvide management with inputs on business performance in terms of clients, competitor activities, product acceptance and target sectors.
\n\tAbility to develop positive working relationships with all stakeholders.
\n\tAbility to ensure deadlines are prioritized and met.
\n\tEnsure compliance to all policies, procedures & values in the business.
\n\tDisplay a proactive and persistent approach in all aspects of your role.
\n\tAbility to travel extensively nationally and internationally whilst always staying a true brand ambassador.<\/p>\n
COMPETENCIES<\/p>\n
\tCommercial acumen
\n\tPresenting and communicating information
\n\tWriting and Reporting
\n\tPersuading and Influencing
\n\tDeciding and initiating action
\n\tRelating and networking
\n\tPlanning and organising
\n\tDelivering results and meeting customer expectations
\n\tLearning and researching
\n\tAdhering to principles and values
\n\tComputer literacy, including e-learning software
\n\tAnalytical skills<\/p>\n
MINIMUM REQUIREMENTS<\/p>\n
\tMatric plus ETDP
\n\tTraining related qualification or similar qualification
\n\t5 years relevant training experience within the cosmetics industry
\n\tRetail experience in cosmetics is essential
\n\tMust have experience as a Make-Up Artist
\n\tAt least 2 years training and material development related experience (Assessor and Moderator)
\n\tStrong formal knowledge on training, learning and development
\n\tLeadership experience
\n\tValid driver\u2019s license and own car \u2013 willing to travel nationally and internationally
\n\tStrong verbal, written and presentation communication skills
\n\tExcellent interpersonal and relationship building skills
\n\tWorking knowledge of MS Office\/Excel\/PowerPoint (Intermediate to advanced)
\n\t\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.prestigecosmetics.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"The Prestige Cosmetics Group","_company_website":"http:\/\/www.prestigecosmetics.co.za","_company_tagline":"Founded over thirty-eight years ago in March 1971, The Prestige Cosmetics Group (Pty) Ltd is today the leading distributor of fine fragrances, cosmetics and specialised skincare in South Africa. By investing in our brands, our people and our capabilities, PCG continues to be acknowledged as the pree... read moreminent business in the distribution of luxury products in Southern Africa. When combining our aptitudes with the objectives of our principles, PCG will continue to grow its position as the leading distributor of luxury fine fragrance, cosmetics and specialised skin care brands in Southern Africa. These objectives will be achieved through the following Five Corners of Responsibility, namely: \u00e2\u20ac\u00a2 To achieve the objectives of our principles by maintaining the integrity and image of our brands whilst at all times representing them to the best of our ability \u00e2\u20ac\u00a2 To provide the highest possible standards of service to our customers \u00e2\u20ac\u00a2 To continue to invest dynamically in the development and growth of our brands \u00e2\u20ac\u00a2 To attract and retain the highest calibre of staff through dynamic leadership, training and a delivery-focussed culture \u00e2\u20ac\u00a2 To ensure our company achieves, maintains and grows adequate levels of profitability through appropriate and vibrant brand investment At the Prestige Cosmetics Group we achieve our objectives by investing in our People and our Brands. At PCG we believe that people is what differentiates good to great companies, we believe people are the heart and soul of our organisation. The Prestige Cosmetic Group (Pty) Ltd Unit 2 D, Fir Street Blackriver Park North Observatory Cape Town","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-32630","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/32630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=32630"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=32630"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=32630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}