{"id":32845,"date":"2026-03-28T08:02:14","date_gmt":"2026-03-28T08:02:14","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/ops-specialist-business-intelligence\/"},"modified":"2026-03-28T08:02:36","modified_gmt":"2026-03-28T08:02:36","slug":"ops-specialist-business-intelligence","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/ops-specialist-business-intelligence\/","title":{"rendered":"Ops Specialist: Business Intelligence"},"content":{"rendered":"<p>Core Description<\/p>\n<p>\tAcquire, Interpret, evaluate, document, and inter relate data\/ information and develop business analysis and projections enabling\u00a0timeous business intelligence for all levels in Telkom.<\/p>\n<p>Job Responsibilities<\/p>\n<p>OUTPUT 1<\/p>\n<p>\tFormulated Requirements<\/p>\n<p>SUB-OUTPUTS<\/p>\n<p>\tCapture request<br \/>\n\tDocument user requirements<br \/>\n\tCompile Functional Design Specification (If required)<br \/>\n\tCo-ordinate requirements<br \/>\n\tAnalyse requirements<br \/>\n\tComplete truth test<\/p>\n<p>RANGE<\/p>\n<p>\tTelkom<br \/>\n\tNew Solutions<br \/>\n\tTypes of Project scope<br \/>\n\tHigh-Level Business Information Requirement Iteration Methodology<br \/>\n\tTypes of Customer Audience<br \/>\n\tFaults, Enhancements, New Requirements<br \/>\n\tInputs from all Disciplines Requirements<\/p>\n<p>OUTPUT 2<\/p>\n<p>\tPlanned Acquisition<\/p>\n<p>SUB-OUTPUTS<\/p>\n<p>\tScope requirements<br \/>\n\tDetermine functional\/data duplication<br \/>\n\tArrange \/ participate in JAD \/ interview sessions<br \/>\n\tIdentified possible external interfaces<br \/>\n\tPerform risk analysis<br \/>\n\tPerform feasibility study<br \/>\n\tDesign \/ specification of information presentation interface<br \/>\n\tInvestigate various options \/ determine solution<br \/>\n\tPrototype and obtain user acceptance of proposal<br \/>\n\tPro-actively determine measuring points on different processes<\/p>\n<p>RANGE<\/p>\n<p>\tSingle request \/ fault<br \/>\n\tComplete solution<\/p>\n<p>OUTPUT 3<\/p>\n<p>\tAcquired Deployed Information Delivery Mechanism<\/p>\n<p>SUB-OUTPUTS<\/p>\n<p>\tDetermine data \/ information sources<br \/>\n\tAcquire data \/ information<br \/>\n\tDevelop code as needed (Desired)<br \/>\n\tCo-ordinate between various disciplines involved<br \/>\n\tProduce and complete test plan and tick sheets<br \/>\n\tCompile test data for testing<br \/>\n\tTest solution (modular \/ functional and system)<br \/>\n\tApply quality assurance to solution<br \/>\n\tRectify all errors identified<br \/>\n\tPerform user testing or pilot sites<br \/>\n\tObtain approval from users (sign off)<br \/>\n\tDeploy service<br \/>\n\tImplement solution (put into production)<\/p>\n<p>RANGE<\/p>\n<p>\tComplete system requirements<br \/>\n\tStandard User<\/p>\n<p>OUTPUT 4<\/p>\n<p>\tInformation and Updated Customers<\/p>\n<p>SUB-OUTPUTS<\/p>\n<p>\tPromote solutions<br \/>\n\tInitiate user involvement and usage of information solutions<br \/>\n\tProvide guidance to users on Business Intelligence philosophy and strategy<br \/>\n\tCollaboration and best practice techniques<\/p>\n<p>RANGE<\/p>\n<p>\tTelkom<br \/>\n\tNew Solutions<br \/>\n\tTypes of Project scope<\/p>\n<p>OUTPUT 5<\/p>\n<p>\tMaintained and Supported Information Delivery<\/p>\n<p>SUB-OUTPUTS<\/p>\n<p>\tProvide one stop help desk (Technical and Business)<br \/>\n\tCommunicate with users<\/p>\n<p>RANGE<\/p>\n<p>\tReports<\/p>\n<p>OUTPUT 6<\/p>\n<p>\tMechanism<\/p>\n<p>SUB-OUTPUTS<\/p>\n<p>\tMonitor and review usage<br \/>\n\tTrain regional representatives and users<br \/>\n\tProvide user manuals (operation and admin)<br \/>\n\tProvide application on-line help functions<\/p>\n<p>RANGE<\/p>\n<p>\tDaily, weekly, monthly, quarterly, yearly measurements, statistics<br \/>\n\tBusiness Intelligence Solutions<\/p>\n<p>OUTPUT 7<\/p>\n<p>\tProvide Business Process Analysis and Research<br \/>\n\tSUB-OUTPUTSIdentify issues and problem areas<br \/>\n\tGather and analyse information<br \/>\n\tAnalyse business processes<br \/>\n\tProvide alternative business and research solutions<\/p>\n<p>RANGE<\/p>\n<p>\tTelkom<br \/>\n\tAccurate and sufficient information<br \/>\n\tBusiness Commitment<br \/>\n\tBusiness Impact<br \/>\n\tTime Frame<br \/>\n\tResource Requirements<br \/>\n\tProject Scope<br \/>\n\tClarified Functionality<\/p>\n<p>Core Competencies<\/p>\n<p>FUNCTIONAL KNOWLEDGE<\/p>\n<p>\tBusiness Processes; Data Mining; Data Warehousing; Business Intelligence Software<\/p>\n<p>FUNCTIONAL SKILLS<\/p>\n<p>\tAnalytical; Computer Applications; Problem Solving; Communication; JAD Skills<\/p>\n<p>ATTITUDES\/ LEADERSHIP COMPETENCIES<\/p>\n<p>\tMotivated; Reliable; Proactive; Customer Focus; Professional; Perseverance<\/p>\n<p>Certifications<\/p>\n<p>\u00a0<\/p>\n<p>Education<\/p>\n<p>\tNQF 6: National Diploma\/ Advanced Diploma\/ Certificate<br \/>\n\tOR NQF 4: School leaving qualification: National Certificate (Grade 12)\/ National Senior Certificate\/ National (vocational) Certificate<\/p>\n<p>Experience<\/p>\n<p>\t3 Years relevant experience<br \/>\n\tOR 5 years relevant experience<\/p>\n<p>Additional Information<\/p>\n<p>Outputs (continued):<\/p>\n<p>OUTPUT 8<\/p>\n<p>\tPerformed Quality Assurance<\/p>\n<p>SUB-OUTPUTS<\/p>\n<p>\tAudited results on acquired\/developed information Systems<br \/>\n\tManage functional and system wide integrity tests<br \/>\n\tProvide change control procedures<br \/>\n\tProvide System Configuration Mechanisms<br \/>\n\tCompile documentation<\/p>\n<p>RANGE<\/p>\n<p>\tFunctional compatibility<br \/>\n\tModular compatibility<br \/>\n\tSystem compatibility<br \/>\n\tVerification of acquired \/ developed systems to comply with business<br \/>\n\tintelligence standards<br \/>\n\tField range to system wide validity check against defined system<br \/>\n\trequirements and specifications<\/p>\n<p>OUTPUT 9<\/p>\n<p>\tProduced, Disseminated and Controlled Access<\/p>\n<p>SUB-OUTPUTS<\/p>\n<p>\tVerify results of runs<br \/>\n\tEnsure delivery of runs<br \/>\n\tDistribute Information delivery and solutions<br \/>\n\tProvide access to Information Delivery solutions and information<br \/>\n\tEnsure running of queries<\/p>\n<p>RANGE<\/p>\n<p>\tGeneration distribution of information Delivery Mechanism<br \/>\n\tRequest delivery of information mechanism<br \/>\n\tPeriodic ad-hoc requests<\/p>\n<p>Special Requirements<\/p>\n<p>\tValid Drivers license<\/p>\n<p>Apply via company website ( https:\/\/www.telkom.co.za ) or<\/p>\n<p>jobs.telkom.co.za<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/jobs.telkom.co.za","_company_name":"Telkom","_company_website":"https:\/\/www.telkom.co.za","_company_tagline":"Telkom SA SOC Limited is a South African wireline and wireless telecommunications provider, operating in more than 38 countries across the African continent. Telkom is a semi-privatised, 39% state-owned enterprise.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-32845","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/32845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=32845"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=32845"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=32845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}