Job Purpose<\/p>\n
\tTo be responsible for co-ordinating, implementing and maintaining system architectures, including server hardware, Windows server operating systems, and utilities, and related client services within the organisation and ensuring to meet service level agreements. \u00a0To be responsible for identification and resolution of complex server hardware and operating system software technical problems and malfunctions related to network and related servers and makes decisions that are critical in the areas of performance analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions, ensuring a stable performance environment for the enterprise business processing system. \u00a0Work in both Production and non-production environments.<\/p>\n
Education and Experience<\/p>\n
Minimum Qualification & Experience Required<\/p>\n
\tBachelor’s Degree \/ Advanced Diploma (NQF 7) in Information Systems AND 5 – 7 years\u2019 experience in an IT environment, of which 2 – 3 years is at a technically skilled level<\/p>\n
ALTERNATIVE #<\/p>\n
\tSenior Certificate (NQF 4) AND 10 years related experience in an IT environment, of which 2 – 3 years is at a technically skilled level<\/p>\n
Minimum Functional Requirements<\/p>\n
\tNeed to be familiar with: Microsoft Windows: Active Directory, VMware, Networking, Server Infrastructure support, Microsoft Azure, Microsoft products (Microsoft SCOM, Microsoft SCCM, \u00a0or any other Microsoft Certification); or Wintel Intel Server: (A+, N+, MCITP, MCSA, MCSE, Azure) and related Server Operating System and Server Hardware certification related to server support), or VMware Certification.<\/p>\n
Industry Related Qualifications and Experience<\/p>\n
\tSenior Certificate (NQF 4) AND Relevant IT Qualification (s) \/ Certification (s), and 5 – 7 years\u2019 experience in a similar environment AND additional requirements specified in Min Functional requirements, where applicable Microsoft Windows: Active Directory, VMware, Networking, Server Infrastructure support, Microsoft Azure, Microsoft products (Microsoft SCOM, Microsoft SCCM, \u00a0or any other Microsoft Certification); or Wintel Intel Server: (A+, N+, MCITP, MCSA, MCSE, Azure) and related Server Operating System and Server Hardware certification related to server support), or VMware Certification.<\/p>\n
Additional Technical Competencies<\/p>\n
\tEngineering Planning and Design (IT) Proficient in – (Applied theory). Break down objects or ideas into simpler parts and find evidence to support generalisations. Compile component ideas into a new whole or proposed alternative solution. Can perform the actions associated with the skill without assistance and is recognised within own organisation as “a person to ask” when difficult questions arise regarding this skill. Focus is on broad issues; Capable of coaching others; Participate in senior level discussions regarding this competency; Has consistently provided ideas and perspectives on process or practice improvements; Assist in the development of reference and resource materials in this competency.
\n\tGOC Confidential – (a) sensitive information, the unlawful disclosure of which may be harmful to the security or national interest of the Republic or could prejudice the Republic in its international relations;(b) commercial information, the disclosure of which may cause financial loss to an entity or may prejudice an entity in its relations with its clients, competitors, contractors and suppliers. E.g. Taxpayer information<\/p>\n
Job Outputs:<\/p>\n
Process<\/p>\n
\tAccumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
\n\tApply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
\n\tCommunication of situational interpretation and judgement of work outputs and queries in area of specialisation.
\n\tCorrectly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
\n\tDraw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
\n\tInitiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
\n\tPlan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
\n\tProvide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.
\n\tCreate and maintain documentation as it relates to system configuration, mapping, processes, and service records.
\n\tDesign and deploy new applications and enhancements to existing applications, software, and operating systems and participate in the design of information and operational support systems.
\n\tCoordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
\n\tDesign and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
\n\tDeveloping, maintaining and supporting technical infrastructure, hardware and system software components and document it accordingly.
\n\tDraw on own knowledge and experience to diagnose causes and possible effects in to solve emerging problems. Initiate change process and implement changes, provide guidelines and support as a results of the change.
\n\tEnsure system connectivity of all servers, shared software, groupware, and other applications.
\n\tExecute specialist input through investigation and opportunities within the product process including risk concern.
\n\tIntegrate servers and their associated software into enterprise systems\/solutions.
\n\tLiaise with stakeholders for problem resolution.
\n\tMaintenance, support and upgrades of in-house developed applications and 3rd Party Applications, including issues like security, backup, and redundancy strategies.
\n\tincluding issues like security, backup, and redundancy strategies.
\n\tManage the Regional Data Centres.
\n\tParticipate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
\n\tParticipates in various IT projects intended to continually improve\/upgrade the system infrastructure, ensuring change management procedures and methodologies are implemented and followed.
\n\tPerform hardware and software assessments; assist in security audits and new business investigations.
\n\tPerforming high-level root-cause analysis for service interruption recovery and creating preventive measures.
\n\tPerforming installation, maintenance and support of system software\/hardware and user support.
\n\tPlan for value-added process improvements initiatives for current systems to be more effective and efficient and services to deliver on operational strategy and objectives.
\n\tProactively ensure the highest levels of systems and infrastructure availability whilst monitoring and perform test application performance for potential bottlenecks identify possible solutions.
\n\tResponsible for the configuring, debugging and supporting multiple infrastructure platforms and software stacks.
\n\tResponsible for the situational interpretation and judgement of work outputs and queries in area of specialisation.
\n\tWrite and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks to ensure compatibility and interoperability of in-house computing systems.
\n\tAnalyse, prepare and deliver system performance statistics and reports.
\n\tRecommend and create system design models, specifications diagrams and charts to provide direction to system programmer and development teams.<\/p>\n
Governance<\/p>\n
\tImplement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.<\/p>\n
People<\/p>\n
\tDevelop and maintain productive working relationships with peers and team members to achieve predefined objectives.
\n\tSearch for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. Finance
\n\tAdhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.<\/p>\n
Client<\/p>\n
\tContribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
\n\tProvide authoritative, specialist services, expertise and advice to internal and external stakeholders.<\/p>\n
Behavioural Competencies<\/p>\n
\tAccountability
\n\tAnalytical thinking
\n\tAttention to detail
\n\tCommitment to Continuous Learning\u00a0
\n\tConceptual Ability
\n\tCustomer Service
\n\tFairness and Transparency
\n\tHonesty and Integrity
\n\tOrganisational Awareness
\n\tProblem Solving and Analysis
\n\tRespect
\n\tTrust<\/p>\n
Technical Competencies<\/p>\n
\tBusiness IT Systems
\n\tBusiness Knowledge
\n\tCustomer Relationship Management
\n\tData Collection and Analysis
\n\tEfficiency improvement
\n\tFunctional Policies and Procedures
\n\tInfrastructure\/Platforms
\n\tIT Knowledge
\n\tIT Project Management
\n\tKnowledge of IT Governance and Business
\n\tPlanning and Organising
\n\tProblem Analysis and Judgement
\n\tReporting
\n\tService Delivery
\n\tSystem Thinking<\/p>\n
Deadline:3rd April,2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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