The Operations Director will be accountable for the safe and reliable running of all Homecare operations in South Africa, encompassing Customer Service, Field Service, and Supply Chain functions. Through a strong and engaging leadership over his\/her team, he\/she will be committed to increasing the satisfaction of our patients and doctors through improved reliability and innovation brought to the South African Homecare Operations.
\n\tThe incumbent’s ability to motivate, engage and lead the performance of the team will be the key to becoming a stronger actor in the market, well recognised by external stakeholders, especially Hospitals, Medical Aids, National Treasury and Departments of Health. He\/She will ensure alignment with the Be Act Engage program to leverage HR performance and improve the satisfaction of patients and healthcare professionals and that HR policies are adhered to in the operations department.<\/p>\n
Main Accountabilities<\/p>\n
\tResponsible for major processes of Customer Service, Field Service, logistics, and supply chain (Asset Management, Maintenance Management, Cleaning, Disinfection and Inventory Management).). Responsible for ensuring that all VitalAire operations are running efficiently, reliably and safely by developing and implementing appropriate processes and procedures. Work closely with the Management Committee to ensure business requirements are met.
\n\tMonitors efficiency of distribution and service supply in Home Healthcare business. Suggest and implement strategies to improve efficiency, safety and reliability of distribution operations (new processes, new tools) and service provision to customers. Identify improved methods, systems, technologies, etc. to maximize efficiencies and customer satisfaction
\n\tSupport Sales growth by working closely and proactively with the commercial teams. Coordinate and facilitate a program of \u2018continuous improvement\u2019 through the implementation of effective KPIs and other projects and responsibilities as delegated by the Managing Director.\u00a0
\n\tEnsure that corporate policies as well as safety and service standards are maintained in all VitalAire operations and responsible for ensuring compliance with all relevant regulations and policies within the area of responsibilities. Ensure effective inventory management and purchasing control systems are in place. Promote a safety culture within the company and with contractors ensuring that facilities are in compliance with applicable regulatory, subsidiary and group HSE requirements\u00a0
\n\tManage the implementation and alignment of contractual, regulatory, and company policies, systems, processes and objectives and ensure that the field teams can effectively deliver a high quality service to patients, thanks to the adequate service functions organized transversally, such as planification, asset management, training. Operate in accordance with, and comply with, the AL Group\u2019s Industrial Management system located under the Health, Safety, Environment and Industrial Management Systems section of the Bluebook.\u00a0<\/p>\n
Are you a MATCH?
\nEducational requirements\u00a0<\/p>\n
\tBSC Engineering\u00a0<\/p>\n
Experience\u00a0<\/p>\n
\t8-10 years experience in Operations Management including Customer Service, Field Service, and Supply Chain.<\/p>\n
Knowledge and Know-how specific to the job\u00a0<\/p>\n
\tKnowledge of inventory and asset management processes\u00a0
\n\tKnowledge of the Labour Relations Act of South Africa\u00a0
\n\tknowledge of preventive and corrective maintenance methodologies and develop global maintenance strategies\u00a0
\n\tKnowledge of auditing and project management\u00a0
\n\tKnowledge of total company picture and aspirations with the ability to implement
\n\tKnowledge of risk assessment and root cause methodologies (or equivalent) to identify and address concerns in operational processes\u00a0
\n\tKnowledge of mandatory regulatory requirements, codes and standards governing the healthcare industry as well as general industrial operations including OHS&E\u00a0
\n\tAnalyze and interpret standards, financial reports and legal or regulatory changes
\n\tAbility to effectively present information and respond to questions from groups of clients customers and staff\u00a0
\n\tAbility to identify problems, collect data, establish facts and draw valid conclusions\u00a0<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Air Liquide","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 80 countries with approximately 66,000 employees and serves more than 3.6 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. The... read morey embody Air Liquide\u2019s scientific territory and have been at the core of the company\u2019s activities since its creation in 1902. Air Liquide\u2019s ambition is to be a leader in its industry, deliver long term performance and contribute to sustainability. The company\u2019s customer-centric transformation strategy aims at profitable growth over the long term. It relies on operational excellence, selective investments, open innovation and a network organization implemented by the Group worldwide. Through the commitment and inventiveness of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-32969","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/32969","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=32969"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=32969"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=32969"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}