Core Description<\/p>\n
\tProvision of routine hardware service, or \u2018remote\u2019 diagnostic activities, under close supervision, ensuring achievement of contract service levels with the contracted clients.\u00a0\u00a0<\/p>\n
Key Deliverables \/ Primary Functions<\/p>\n
\tContinuously use appropriate operating systems, hardware, tools and\/or paper documentation to maintain the configuration management system, including the configuration management database (CMDB)\u00a0
\n\tSuccessfully perform the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis\u00a0
\n\tEnsure effective and efficient execution of all tasks and procedures to agreed levels of service or specific requirements\u00a0\u00a0
\n\tAgreed plans or instructions to install or remove items of hardware and\/or software (typically those requiring greatest expertise in installation) are followed.\u00a0 In addition, tracking and checking the necessary items to ensure that these are as described in the instructions or plans.\u00a0\u00a0
\n\tContinually install or remove hardware and\/or software by using supplied installation instructions and tools and following agreed standards\u00a0\u00a0
\n\tSupport fellow technicians telephonically using remote tools and customer software packages i.e. remedy.\u00a0
\n\tDiligently drive SLA<\/p>\n
Core Functional Skills & Capabilities<\/p>\n
\tICT Knowledge
\n\tTechnology Consulting
\n\tProblem solving
\n\tCustomer Service
\n\tTeamwork<\/p>\n
Core Behavioural Competencies<\/p>\n
\tWorking with people
\n\tFollowing instructions & procedures
\n\tApplying expertise & Technology
\n\tDelivering Results & Meeting customer expectations
\n\tAchieving personal work goals & objectives
\n\tCulture Match
\n\tJob Match<\/p>\n
Minimum Qualifications<\/p>\n
\tNQF 4: Grade 12 National Diploma<\/p>\n
Additional Education -Preferred \/Advantage<\/p>\n
Experience<\/p>\n
\tMinimum 2-years\u2019 experience in attending to, and installing of, hardware solutions within the Retail Environment\u00a0<\/p>\n
Certifications<\/p>\n
\tCOMPTIA
\n\tMicrosoft Systems Associate or Engineer (MCSA or MCSE);
\n\tLinux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.<\/p>\n
Professional Memberships in Relevant Industry<\/p>\n
Level of Engagement & Span of Control<\/p>\n
Special Requirements \/ Employment Condition<\/p>\n
\tRequired to travel locally
\n\tDrivers Licence and Reliable Vehicle – both required
\n\tAbility to work extended \/long hours as and when required<\/p>\n
Workplace \/ Physical Requirements<\/p>\n
\tClient Roaming
\n\tBillable<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.bcx.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"BCX","_company_website":"http:\/\/www.bcx.co.za","_company_tagline":"BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca... read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business. We pride ourselves on being Africa\u2019s premier end-to-end digital solutions partner, providing the world\u2019s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa\u2019s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe. Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-32974","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/32974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=32974"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=32974"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=32974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}