Role Overview<\/p>\n
\tAs a Business Development Representative, you will own new business growth by identifying, engaging, and closing opportunities with US-based companies. This is an individual contributor role focused on building pipeline, converting opportunities into revenue, and representing the company externally with credibility and consistency.
\n\tYou will work closely with Sales, Marketing, and Revenue leadership to refine our go-to-market approach, bring new logos into the business, and help position our services effectively in a competitive B2B services landscape.<\/p>\n
Key Responsibilities
\nNew Business Development<\/p>\n
\tIdentify and pursue new business opportunities through outbound prospecting, market research, and relationship-driven engagement
\n\tBuild and manage a healthy pipeline of qualified opportunities aligned with our ideal customer profile<\/p>\n
Sales Execution<\/p>\n
\tOwn the sales process end-to-end: lead qualification, discovery, proposals, negotiation, and deal closure
\n\tEngage prospects across multiple channels (email, LinkedIn, calls, and events) with a consultative, value-led approach<\/p>\n
Market & Customer Insight<\/p>\n
\tDevelop a strong understanding of customer challenges in areas such as data annotation, AI\/ML operations, Trust & Safety, and customer experience workflows
\n\tTranslate prospect pain points into clear, relevant solutions aligned with our offerings<\/p>\n
Cross-Functional Collaboration<\/p>\n
\tPartner with Marketing on campaigns, messaging, and outbound initiatives that drive pipeline
\n\tShare structured feedback from the market to improve positioning, targeting, and sales materials<\/p>\n
External Representation<\/p>\n
\tRepresent the company at industry events, conferences, and community forums
\n\tBuild personal credibility as a knowledgeable, trusted seller who adds value in every interaction<\/p>\n
What Success Looks Like<\/p>\n
\tConsistent creation of qualified pipeline with US-based customers
\n\tStrong close rates driven by effective discovery and value-based selling
\n\tReliable use of CRM and comfort working with activity metrics, pipeline, and forecasts
\n\tTrusted collaboration with Marketing and Revenue teams
\n\tA growing network and reputation within relevant buyer communities<\/p>\n
Qualifications & Experience
\nCore Skills<\/p>\n
\tExcellent communication, presentation, and negotiation skills
\n\tProven ability to sell to US-based businesses in English
\n\tStrong prioritization skills and ability to manage multiple deals simultaneously
\n\tData- and accountability-driven mindset; comfortable working with numbers and reporting
\n\tCuriosity and willingness to adopt new tools, including GenAI-enabled workflows<\/p>\n
Experience<\/p>\n
\t5+ years of experience in B2B business development or sales roles
\n\tExperience selling complex services or solutions; BPO, digital operations, or AI-related services is a strong plus
\n\tDemonstrated success building trusted relationships with senior stakeholders and decision-makers
\n\tHands-on experience with tools such as HubSpot or Salesforce, Excel\/Sheets, and presentation tools<\/p>\n
Nice to Have<\/p>\n
\tFamiliarity with the BPO or digital operations industry
\n\tExposure to AI, ML, Trust & Safety, or customer experience functions<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Hugo Tech","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"Hugo is transforming the future of a continent by re-envisioning the future of its work. We exist to provide BPO excellence to our customers by investing heavily in the very best of African talent. African communities currently reap less than 2% of a BPO market worth a staggering $430 billion annua... read morelly. We are changing this. Specializing in digital and AI operations, omnichannel customer support, and trust and safety solutions for some of the world\u2019s largest tech and media companies, we are providing the continent\u2019s university-educated youth with the skills necessary to build a meaningful career in the global digital economy. All whilst delivering industry-beating excellence for our clients. As a culture, we\u2019re Silicon Valley meets ECOWAS \u2014 English et en Fran\u00e7ais. We\u2019re smart, dynamic, and ambitious. And we\u2019re on a mission to win for our clients and for our people","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[14],"job-types":[12],"class_list":{"0":"post-33072","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-south-africa","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/33072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=33072"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=33072"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=33072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}