ABOUT THE ROLE\u00a0<\/p>\n
\tIn this role, you will be driving and maintaining revenue growth within the admissions team through coordination of the Admissions team, management of the internal processes and implementation of engagement strategies. The role would need someone to ensure the promotion and sale of the HyperionDev education products (including University Partners) through constant and structured feedback loops to the Head of Departments around the execution and strategy of scaling HyperionDev Internationally. To constantly strive to increase lead to sale conversion ratios and ensure lead generation spend is optimised by having a data-driven, people forward approach.\u00a0
\n\tAs an experienced manager, you will be in a position of responsibility within the company, and be accountable for the people within your team. You will assist the Head of your Department in defining the admissions strategy and processes, and optimising the metrics set for your team. You should be excited about not just working hard in a small but rapidly growing startup, but building it with your own direct ownership in the business. You should be motivated with the knowledge that our courses and education methodology changes the lives of people for the better. You must be ambitious and want to make the most of the tremendous opportunities you’ll have being a core part of a small but fast growing team.
\n\tAs the Regional Admissions Manager at HyperionDev, you must have a passion and excellent understanding of emerging technologies and real world programming use cases, excellent communication skills, and a track record of leading a team to meet and exceed targets.<\/p>\n
Please note this is a full-time role working international hours. We have a hybrid work policy across South Africa.\u00a0<\/p>\n
RESPONSIBILITIES<\/p>\n
\tDirect line management of team captains team responsible for the senior\/admissions consultants (Performance, People, and operations management)
\n\tAbility to work US hours alongside your team
\n\tManagement of our US university partner performance (Sales performance, People, and operations management)
\n\tImplement best practices within the team to engage with a range of leads to advise them on course choice and enrollment
\n\tCreating and managing shift schedules to service the various target market regions
\n\tCoordinate your team to achieve the required KPIs and exceed the monthly Revenue Target
\n\tEnsure team activity targets & SLA\u2019s are achieved (calls, emails, chats, inbound activity etc.)
\n\tMaintain strong, long-term relationships with our company and finance partners\u00a0
\n\tTrain junior or new admissions staff members, as and when needed
\n\tEnsure all administration relating to admissions is completed effectively
\n\tWorking closely with other teams and finding opportunities to optimise enrollments or scale revenue
\n\tContributing to process improvements\u00a0
\n\tPaying attention to competitors and their activities within the e-learning space (within and outside your designated regions)
\n\tIdentifying opportunities for new business within the market
\n\tSchedule and Host Webinars on a frequent basis
\n\tCoordinate and host open days on campuses (JHB and Cape Town) – if applicable to your region
\n\tAssistant in the launch of new university partners by implementing a communication and training strategy for the admissions team
\n\tConduct quality assurance through call and email reviews, providing regular feedback to admissions consultants\u00a0
\n\tConduct training (first time and refresher) for the admissions team. This may include (but is not limited to) product knowledge, systems, sales skills, company policies, and company operations)
\n\tBe required to perform admissions consultant duties if\/when required (conducting calls, responding to emails)
\n\tProvide accurate and consistent reporting to the Director of Revenue\/Head of Marketing (sales revenue, sales activity, university performance, lead volume, lead quality).
\n\tEnsure weekly and monthly KPI tracking is up-to-date and accurate
\n\tCreate, update and manage the rules of engagement policy with the admissions team members
\n\tEnsure team compliance is met (correct invoicing, discounts applied, adopting university partner brand guidelines)<\/p>\n
REQUIREMENTS<\/p>\n
Minimum<\/p>\n
\t2+ years of exposure to the tech industry\u00a0\u00a0
\n\t2+ years of professional, full-time B2C Sales Management experience, preferably in the Education or EdTech Industry
\n\t2+ years of professional, full-time sales or account management experience leading a team
\n\t2+ years of experience working through complex sales cycles with multiple touchpoints and decision-makers.
\n\t2+ years\u2019 track record of meeting revenue targets and performance quotas
\n\t2+ years of administering and managing an accurate pipeline and reporting from a CRM
\n\tAbility to record productivity, a report from and maintain sales CRM systems, spreadsheets, and collate market data
\n\tFast learner, with meticulous attention to detail with near perfect verbal and written communication skills.
\n\tA problem-solving and positive attitude with interest in the future of education and online learning<\/p>\n
Preferred\u00a0<\/p>\n
\tExposure to the US market (Student Recruitment in the United States region)
\n\tUnderstanding or knowledge of programming languages such as Java and Python
\n\tRelated Marketing, Commerce or Tech Bachelors or Honours Degree
\n\t1+ years of experience in digital marketing and lead generation<\/p>\n
Apply via company website ( ) or<\/p>\n
job-boards.greenhouse.io<\/p>\n
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