Job Description<\/p>\n
\tDis-Chem Pharmacies has an exciting opportunity available for an Online Administrator for their store in Clearwater Mall. The main function of the role will be to ensure effective in-store operation for the Dis-Chem Online Store\u2019s Click & Collect system.<\/p>\n
Minimum Requirements<\/p>\n
Essential:<\/p>\n
\tGrade 12 \/ Matric
\n\tProof of Vaccination Certificate
\n\tMinimum of 1 years\u2019 experience in a relevant retail environment
\n\tComputer literate \u2013 MS Office and Internet browser administration<\/p>\n
Job Specification<\/p>\n
\tPromote the ultimate superior customer relations experience for all Click & Collect users.
\n\tManage customer orders and ensure that they are ready for collection before the customer visits the store to collect their goods purchased.
\n\tStay up to date with all e-mail and system queries and act accordingly.
\n\tKeep accurate records of all Click and Collect orders received, picked, packed and released to customer.
\n\tIdentify opportunities to reduce customer wait times upon picking at stores.
\n\tReport any system issues as soon as it appears to enhance customer experiences.
\n\tCorrectly pick and pack parcels to avoid customer discrepancies.
\n\tResolve any customer queries in the fastest and most appropriate way possible.
\n\tInform management of any unresolved customer matters.
\n\tMaintain regular communication with management and up to date feedback regarding online operations.
\n\tImplement all new operations as required by management.<\/p>\n
Competencies<\/p>\n
Essential:<\/p>\n
\tUnderstand best practices related to Click and Collect in-store operations
\n\tCustomer Service driven and focus on quality
\n\tExceptional communication and active listening skills
\n\tCustomer service skills
\n\tAttention to detail
\n\tDeadline driven
\n\tProblem solving skills
\n\tPatient, honest and trustworthy
\n\tTime management and accountability<\/p>\n
Advantageous:<\/p>\n
\tUnderstand basic of Online shopping (e-Commerce) in South Africa
\n\tBilingual<\/p>\n
Special conditions of employment:<\/p>\n
\tWilling and able to work retail hours
\n\tReliable transport
\n\tFully Vaccinated (proof of vaccination certificate)
\n\tSouth African citizen
\n\tClear credit and criminal records<\/p>\n
Remuneration and benefits:<\/p>\n
\tMarket related salary
\n\tMedical aid
\n\tProvident fund
\n\tStaff account<\/p>\n
Closing Date\u00a008 April 2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/dischem.pnet.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Dis-Chem Pharmacies","_company_website":"http:\/\/dischem.pnet.co.za","_company_tagline":"Dis-Chem Pharmacies is the leading Pharmaceutical retailer in South-Africa. Established in 1978, Dis-Chem started out as a small pharmacy in Mondeor, South of Johannesburg. Today the group is still privately owned and run by the original founders. Dis-Chem has been rated as the country's best pharma... read morecy chain by Professional Management Review, and has also been voted as Best Pharmacy, Best Medical Supply Store and Best Health Store in both The Star Your Choice and Pretoria News Readers Survey, as well as in the Leisure Options Readers Choice Awards. What makes this so special is that the readers voted for their favourite businesses or establishments, so we thank all our customers who voted for us. 23 Stag Road Midrand Johannesburg, Gauteng 1685 South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":["post-33279","job_listing","type-job_listing","status-expired","hentry","job_listing_region-gauteng","job-type-full-time"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/33279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=33279"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=33279"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=33279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}