Role Description<\/p>\n
\tGenerate leads and develop a pipeline for the target market segment. Arrange presentations, visits, and workshops to develop solutions. Convert leads to opportunities and drive to closure to achieve sales. Provide pre-sales and after-sales assistance in bid \/ tender processes. Support the end-to-end process of selling, delivering, billing services.
\n\tKeep abreast of market changes and have a broad understanding of the Data Centre business, services and technologies. Have a good understanding of the target segment and requirements. Gain an in-depth understanding of the target customers\u2019 businesses. Identify\u00a0and establish relationships with new customers in the segment. Develop\u00a0account plans for new customers within the context of the customers\u2019 business objectives and segment strategy.
\n\tIdentify key role players within customers and maintain a personal professional network with relevant decision makers. Maintain an in-depth understanding of the customers\u2019 businesses and conduct regular meetings \/ workshops with customers. Develop and maintain account plans within the context of the customers\u2019 business objectives and segment strategy. Understand the customers\u2019 requirements and implement customer business growth strategies together with other departments. Be the primary contact, taking full accountability for account health.
\n\tManage customer relationships with existing and new customers, building trust and credibility working with other departments. Initiate\u00a0and manage customer escalations within the business, and assist with account queries, billing corrections or credit notes. Conduct\u00a0business professionally and ethically by adhering to all company policies, procedures and business ethics codes. Develop\u00a0customer relationships by initiating social events or team building events with customers, with support from marketing. Keep\u00a0accurate records of discussions and correspondence with customers, and share with relevant departments where required<\/p>\n
Requirements<\/p>\n
\tRelevant Diploma: Essential
\n\t5 years knowledge and proven track record in Sales: Essential
\n\tProficient in MS Office: Essential
\n\tGeneral understanding of enterprise business: Essential
\n\tTechnical and product knowledge of Data Centres:Essential
\n\tAll appointments are subject to the labour Legislation of that respective country.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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