SUMMARY<\/p>\n
\tA General Manager is responsible for the overall management of the Road Transport sales and brokering vertical. This means having an in-depth understanding of, and influence, on all functions in the transport industry, including Operations, Human Resources, IT and Finance and Sales, taking complete ownership for revenue retention and growth within the Road Transport vertical for Road with a view of expanding the portfolio into other DSV business units in future (CL and Air & Sea).
\n\tStrategically retaining, growing existing base and targeting new logos to meet ambitious vertical growth targets.
\n\tAn effective General Manager achieves key business deliverables by driving sales performance in line with business objectives.<\/p>\n
ESSENTIAL DUTIES AND RESPONSIBILITIES<\/p>\n
\tEnsure that the DSV Sales team aligns to company and customer strategies to achieve long term relationships and profitable business within the portfolio. Building and maintaining relationships within portfolio accounts (C-level) as well as internally with Regional Management and all Directors.
\n\tCreating a positive team environment and implementing new business effectively, managing sales executives and Brokering Manager according to agreed Minimal Acceptable Standards (MAS).<\/p>\n
Commercial:<\/p>\n
\tTender Submissions. Ensure DSV is invited and responds effectively to market tenders. Where required, to also compile and present proposals to customers.
\n\tRevenue. Monitoring billing variance reports to identify revenue loss and leakage. Achieve new business and retention targets.
\n\tBudgets. Setting annual budgets for all customers considering annual increases, Up\/Down trade, trading days and individual customer seasonality. Identifying trends in customers to enable optimal resourcing for DSV.
\n\tDebtors. Managing teams to achieve <35 days on DSO\u2019s
\n\tManaging sales executives to achieve ZERO debtors outstanding longer than 120 days and providing guidance and assistance to resolve.<\/p>\n
Team Management<\/p>\n
\tAnnual goal setting for all subordinates along with quarterly follow ups.
\n\tQuarterly and annual performance reviews
\n\tSoft skills such as conflict management and motivation
\n\tResource planning to ensure sufficient capacity at all times<\/p>\n
Governance, Compliance and Reporting<\/p>\n
\tContract Negotiation
\n\tLiabilities
\n\tInsurance
\n\tNDA\u2019s
\n\tPenalties
\n\tAnnual Rate increase calculations and implementation
\n\tEnsure updated and singed contracts for all customers
\n\tEnsure and keep a register of annual increases applied
\n\tMonthly reporting of new business and retention achievement
\n\tMonthly and annual insurance declaration compliance<\/p>\n
Relationship management<\/p>\n
\tCustomer Engagements (either on site or virtual) consisting of weekly operational meetings, monthly business reviews and quarterly strategic sessions. Also, ensuring execution off all initiates arising from these sessions.
\n\tCustomer escalations. Swiftly deal customer escalations and identify feasible solutions to prevent recurring items.
\n\tInternal relationships. Build strong relationships with other departments and business units within DSV to promote an efficient and effective working environment.<\/p>\n
Solution Design<\/p>\n
\tTechnical guidance. Provide expert advice to sales staff in designing new solutions to customers while still remaining within the parameters set out for each business unit.
\n\tProcess design. Continuously assist in developing new processes to ensure effective and profitable business practices.
\n\tImplementation. Oversee the implementation of new accounts or services.<\/p>\n
QUALIFICATIONS<\/p>\n
\tCompleted Matric \/ Grade 12
\n\tSupply chain degree and\/or similar tertiary qualification
\n\tOwn Vehicle, driver\u2019s license, ability to work overtime and travel nationally.
\n\tIR related training<\/p>\n
COMPUTER SKILLS<\/p>\n
Advanced Level and Ability of:<\/p>\n
\tExcel
\n\tWord
\n\tOutlook
\n\tPower Point
\n\tMD Dynamics (Training to be provided)<\/p>\n
EDUCATION AND\/OR EXPERIENCE<\/p>\n
\tMinimum of 5 years end-to-end Supply Chain and\/or transport of which at least 3 years managing commercials teams (individuals) from a new business sales environment.
\n\tMinimum of 5 years experience in FTL & LTL \/brokerage in trucking\u00a0\u00a0
\n\tLeadership experience required
\n\tSales coaching leadership training
\n\tStrong financial acumen, understanding of P&L\u2019s and EBIT drivers
\n\tAbility to own, build and grow revenue targets for South Africa, with complex decision making on activities to drive revenue growth and revenue retention
\n\tExperience engaging with internal EXCO members
\n\tStrong results-oriented and performance driven approach
\n\tConflict management and conflict resolution skills
\n\tSenior customer engagement skills
\n\tIdentify and manage customer churn and implement corrective action plans to address and rectify<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.dsv.com\/About-DSV ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"DSV","_company_website":"http:\/\/www.dsv.com\/About-DSV","_company_tagline":"In 1976, 9 independent trucking companies and a business developer joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world\u2019s 5th largest supplier of global solutions within transport and logistics. Today, we add value to our customers\u2019 entire supply chain by tra... read morensporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Vision and strategy Our vision is supported by five strategic focus areas that set the ambition for DSV. We want to be a leading global supplier, fulfilling the customer needs for transport and logistics services, targeting extensive growth and being among the most profitable in our industry. This way we are able to set the pace and direction of our own development while being an attractive business partner. 1st Floor Podium, John Ross House, 22-36 Margaret Mncadi Avenue Durban 4001 South Africa","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-33531","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/33531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=33531"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=33531"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=33531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}