{"id":33695,"date":"2026-04-10T12:00:52","date_gmt":"2026-04-10T12:00:52","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/outbound-contact-centre-sales-agent\/"},"modified":"2026-04-10T12:00:53","modified_gmt":"2026-04-10T12:00:53","slug":"outbound-contact-centre-sales-agent","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/outbound-contact-centre-sales-agent\/","title":{"rendered":"Outbound Contact Centre Sales Agent"},"content":{"rendered":"<p>Job Description<\/p>\n<p>\thomechoice is a leading South African homeware retailer. For 40 years we\u2019ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.<br \/>\n\tWe are looking for driven, competitive sales professionals who thrive on hitting targets, closing deals, and delivering strong sales performance. This is a high-volume outbound sales role within a fast-paced contact centre where results matter.<br \/>\n\tIf you are motivated by targets, resilient in the face of rejection, and consistently deliver sales results, we want to hear from you.<\/p>\n<p>What you will love doing in this role<\/p>\n<p>\tDrive sales by consistently achieving and exceeding agreed sales targets in a high-volume outbound dialler environment.<br \/>\n\tPresent, promote, and sell products\/services to qualified potential customers within a target-driven outbound contact centre, confidently overcoming objections and closing sales.<br \/>\n\tMaintain high levels of productivity, adherence, turnaround time, and quality performance in a performance-measured environment.<br \/>\n\tAccurately capture and update customer information in real time, ensuring compliance and data integrity.<br \/>\n\tTake ownership of your performance, maintaining momentum and focus in a pressurised, target-driven setting.<br \/>\n\tRepresent the homechoice brand with professionalism while delivering a results focused customer experience.<br \/>\n\tRemain adaptable and resilient in a pressurised, target-driven environment.<\/p>\n<p>What you\u2019ll need to do this role<\/p>\n<p>\tMatric (Grade 12) \u2013\u00a0Must have<br \/>\n\tMinimum 2\u20133 years\u2019 proven outbound sales\/telemarketing experience within a Contact Centre environment \u2013\u00a0Preferred<br \/>\n\tDemonstrated track record of consistently meeting or exceeding sales targets<br \/>\n\tStrong objection-handling and closing skills<br \/>\n\tSound understanding of dialler systems and high-volume outbound calling<br \/>\n\tExcellent verbal communication and telephone etiquette<br \/>\n\tFluent in English and at least two additional South African languages \u2013\u00a0Preferred<br \/>\n\tTarget-driven with the ability to sustain high performance consistently<br \/>\n\tClear understanding of a performance-managed contact centre environment<br \/>\n\tProficient in MS Office applications (Email, Internet, Word, and Excel)<br \/>\n\tClear criminal and ITC record \u2013\u00a0Must have<br \/>\n\tMust not be currently debarred or declared not fit and proper in terms of the FAIS Act<\/p>\n<p>What we offer<\/p>\n<p>\tBasic + commission &amp; incentive drives<br \/>\n\tCreative agile work environment<br \/>\n\tCaf\u00e9 and lounge area<br \/>\n\tStaff restaurant with a variety of healthy affordable meal options<\/p>\n<p>Behaviors we love<\/p>\n<p>Wow my\u00a0customer<\/p>\n<p>\tWalk in my customers\u2019 shoes<br \/>\n\tDeliver on my promises<br \/>\n\tDeliver insight-led solutions my customers need<\/p>\n<p>Treat the business as\u202fmy own<\/p>\n<p>\tTake accountability<br \/>\n\tBe curious, creative &amp; explore opportunities<br \/>\n\tDo it right &amp; at the right time<\/p>\n<p>Play as a\u00a0team<\/p>\n<p>\tBe helpful<br \/>\n\tBe inclusive<br \/>\n\tFind the fun<\/p>\n<p>Apply via company website ( http:\/\/www.homechoice.co.za\/ ) or<\/p>\n<p>homechoice.simplify.hr<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/homechoice.simplify.hr","_company_name":"HomeChoice Holdings Limited","_company_website":"http:\/\/www.homechoice.co.za\/","_company_tagline":"HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding mid... read moredle-income market in southern Africa through mail order (catalogue), electronic channels (Internet and mobile phone) and call centres. The group was restructured during 2014 to facilitate expansion outside South Africa, a further step towards achieving its ambitions of becoming a pan-African retailer. HIL was established as an offshore holding company and was listed in the General Retailers sector on the JSE Limited in December 2014 with a market capitalisation of R3 billion. The group has 3 operating segments: RETAIL HomeChoice is an omni-channel home shopping retailer offering an extensive range of household textiles and homeware merchandise on credit through a convenient shopping experience, together with a home delivery service. The product offering has broadened under the FoneChoice brand to include personal electronics. FINANCIAL SERVICES FinChoice is a niche provider of unsecured personal loan products to HomeChoice customers with good credit records. FinChoice leverages the HomeChoice customer database and marketing platforms to acquire loan customers at low cost and predictable repayment behaviour. The business focuses on short term and low-value loans. PROPERTY The group owns the head office building and a centralised distribution centre in Cape Town, as well as additional land adjacent to the head office which is currently being developed into a new call centre facility. c\/o Company Secretary HomeChoice (Pty) Ltd 78 Main Rd Wynberg Cape Town 7800","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-33695","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/33695","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=33695"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=33695"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=33695"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}