Key Accountabilities\/ Principal Responsibilities<\/p>\n
Primary Duties<\/p>\n
Ensure the following services are executed at all designated sites according:<\/p>\n
\tBuilding Fabric and handyman maintenance
\n\tTechnical Services
\n\tFire Prevention & Protection
\n\tLifts Services
\n\tParking
\n\tPlumbing
\n\tWaste Management
\n\tCleaning, Hygiene & Pest Control
\n\tLandscaping & Indoor Plants
\n\tFood aid services
\n\tHelpdesk, reception and switchboard services
\n\tCAFMS (manage and draw reports)<\/p>\n
Quality Control<\/p>\n
\tIdentify Scope of Work & Quality requirements according to maintenance request.
\n\tConduct Quality Control Inspections on a daily basis an ensure records are kept thereof
\n\tCompletion and reviewing of quality reports on a weekly\/monthly basis
\n\tEnsure all work is completed as per work order and to quality standards.
\n\tEnsure daily reporting and escalation of faults to Key Accounts Manager and client.
\n\tEnsure emergency maintenance is reported to the Key Accounts Manager and client.
\n\tDevelopment of inspection plans relative to all services around building fabric maintenance as stipulated above.
\n\tEnsure regular feedback to end user\/staff regarding status of service level agreement and completion.
\n\tInstitute all approved process and procedures, adapt and make site specific as required
\n\tImplement revised process and procedures as and when required
\n\tEnsure all on site (Client) policies, procedure, rules and regulations and adhered to at all times<\/p>\n
Manage Contractors<\/p>\n
\tFamiliarize with all terms and conditions and performance standards as per SLA per service
\n\tEnsure contractors adhere to SLA at all times, and report any non-compliance as part of performance management
\n\tCommunicate additional service requirements to Key Accounts Manager to incorporate into SLA
\n\tEnsure effective and efficient service delivery
\n\tEnsure all planned maintenance activities are adhered to and that the service report issued is issued to Key Accounts Manager
\n\tEnsure proactive approach to the precinct by logging proactive calls on a daily basis
\n\tFollow up on outstanding Helpdesk Work Orders and Requests and ensure the work is completed and that the ETA is communicated to Key Accounts Manager, client and helpdesk<\/p>\n
Client Liaison<\/p>\n
\tProvide regular task feedback to client
\n\tComplete all \/ any client requests and ensure client satisfaction
\n\tProvide feedback to Management<\/p>\n
Invoicing Control<\/p>\n
\tCo-ordinate and manage all invoices for all work completed by the relevant service provider
\n\tEnsure quotations are received and processed for approval with line manager
\n\tFamiliarize with the approved invoicing procedures and abide by them
\n\tAssist in timeous submission of invoicing by Contractors and that all details are received (work order number, PO number, vat registration number, etc)<\/p>\n
Reports<\/p>\n
\tComplete monthly Management Report for Head Office, highlight all operational issues and comment on the status of such issues
\n\tReport on status of projects
\n\tReport on staff
\n\tHighlight concerns
\n\tMake recommendations or submit request for assistance.<\/p>\n
General Operations\u00a0and HR<\/p>\n
\tEnsure all operational outputs are noted
\n\tTimesheet management
\n\tAssist in Managing on-site operational expenditure
\n\tCommunicate all operational activities to all respective staff
\n\tMake recommendations on any operational issues that need to be altered to fit individual site.
\n\tIt should be noted that for operational reasons, it may be necessary for to perform tasks other than those described herein from time to time.
\n\tPrescribed procedures may be amended by management as and when required<\/p>\n
Key Skills and Experience<\/p>\n
\tGrade 12
\n\tPreferable: Diploma in Built Environment or Associated Services
\n\tAbility to motivate and manage staff
\n\tExcellent written and verbal communication skills
\n\t5 years\u2019 experience in Facilities Management
\n\tComputer Literate in MSOffice
\n\tExperience of contract administration
\n\tKnowledge of pre-planned maintenance services advantageous
\n\tKnowledge of safety, fire and emergency procedures
\n\tKnowledge of Occupational Health and Safety Act and relevant legislation
\n\tKnowledge of SLA\u2019s and lease agreements
\n\tKnowledge of basic technology in building (electrical, plumbing and construction)
\n\tKnowledge of mechanical and air-conditioning systems
\n\tValid driver\u2019s license<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
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