About the Role<\/p>\n
\tWe’re looking for a strategic leader to build and lead our merchant strategy within our SMB portfolio. You’ll be responsible for driving merchant growth, developing high-performing teams, and shaping the future of food delivery in South Africa. This role combines strategic vision with hands-on sales leadership, requiring someone who can execute in short-term sprints while maintaining long-term focus.<\/p>\n
What the Candidate Will Need \/ Bonus Points<\/p>\n
What the Candidate Will Do<\/p>\n
Team Leadership<\/p>\n
\tRecruit, coach, and lead a high-performing team of strategy and sales professionals
\n\tBuild a motivated team culture
\n\tProvide comprehensive leadership that upholds Uber Values
\n\tFoster collaboration with cross-functional partners including operations, marketing, product, finance, and customer support<\/p>\n
Merchant Strategy & Growth<\/p>\n
\tDevelop and execute scalable merchant growth strategies aligned with business objectives
\n\tAnalyze market trends, competitor activities, and customer feedback to refine strategy
\n\tPrepare strategic presentations with actionable insights for executive reviews
\n\tLead Joint Business Planning discussions with SMB merchants<\/p>\n
Sales Leadership<\/p>\n
\tBuild and inspire a sizeable sales team to acquire and deepen merchant partnerships across multiple products
\n\tEstablish a solution-based account management culture focused on development, integrity, and results
\n\tSet ambitious sales targets and monitor performance through data-driven analysis
\n\tBuild long-lasting relationships with key merchant partners through executive coverage
\n\tPartner with operations and product teams to shape the future of food delivery<\/p>\n
Merchant Experience<\/p>\n
\tImplement data-driven analytics to improve merchant quality and experience
\n\tOptimize onboarding, support, and compliance processes<\/p>\n
Basic Qualifications<\/p>\n
\t4+ years in general management, consulting, or strategic sales with experience leading teams
\n\tProven ability to build motivated teams through coaching and enablement
\n\tStrong strategic thinking with the ability to translate data into actionable insights
\n\tExcellent business judgment and ability to establish priorities quickly
\n\tAbility to balance short-term execution with long-term vision, and local priorities with global alignment
\n\tExperience in matrixed environments with cross-functional stakeholders
\n\tStrong organizational and project management skills<\/p>\n
Preferred Qualifications<\/p>\n
\tBonus points for background in SQL, analytics, leadership training, strong people skills
\n\tUber’s mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world – let\u2019s move it forward, together.
\n\tOffices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.<\/p>\n
Apply via company website ( ) or<\/p>\n
www.uber.com<\/p>\n
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