What will you do?<\/p>\n
\tSantam Operations,\u00a0Commercial Contact Centre\u00a0have career opportunities available for\u00a0Insurance Consultants (JG10)\u00a0base in\u00a0Cape Town, Bellville. The insurance consultant role is focused on providing an end-to-end service and support to intermediaries.<\/p>\n
What will make you successful in this role?<\/p>\n
This role is focused on, but not limited to.<\/p>\n
\tContribution to the net profit and growth targets for business.
\n\tDelivering exceptional service that exceeds customers\u2019 expectations through proactive, innovative, and appropriate solutions.
\n\tProviding telephonic \/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services.
\n\tAnalysing the request from the intermediary and providing a quotation to secure the business (conversion).
\n\tInitiating out dials to intermediaries to discuss quotations and \/ or convert policies.
\n\tNew business issuance.
\n\tAssisting to resolve all insurance queries within required timeframe and compliance\u00a0\u00a0\u00a0\u00a0\u00a0 requirements.
\n\tManaging client expectation on expected turnaround times for submitted requests;
\n\tAdhering to underwriting criteria and regional requirements.
\n\tAssist with profiling the client with the best suitable product and underwriting criteria;
\n\tAssisting in implementing solutions for improvement.
\n\tAdhering to workforce management principles to ensure that we optimize productivity.
\n\tPrioritise own workflow and ensure work in completed to the required standards of productivity, quality, and timelines; use performance manage systems to improve personal performance. Ensuring that business targets are met.
\n\tStanding in for consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required. Ensuring that business targets are met.<\/p>\n
Qualifications and Experience<\/p>\n
\tMatric \/ Grade 12
\n\t60 FAIS credits – Commercial lines
\n\tMinimum of 3 years\u2019 experience in Short Term Insurance – Commercial Lines
\n\tA relevant insurance related qualification (e.g. NQF level 4) would be advantageous.
\n\tTertiary qualification would be advantageous \u00a0
\n\tPreferable work experience in agriculture would be advantageous<\/p>\n
Knowledge and skills<\/p>\n
\tExcellent verbal and written communication skills to request information and correspond with internal \/ external stakeholders.
\n\tExcellent interpersonal skills, collaborating with internal \/ external stakeholders.
\n\tEnsure adherence to quality, compliance, and accreditation standards
\n\tConduct efficient administration.
\n\tOptimising work processes.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.santam.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Santam Insurance","_company_website":"http:\/\/www.santam.co.za","_company_tagline":"Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. S... read moreantam is a subsidiary of Sanlam Limited and has been listed on the Johannesburg Stock Exchange (JSE) since 1964. 1 Sportica Crescent Tyger Valley Bellville, 7530","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-34213","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/34213","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=34213"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=34213"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=34213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}