About the role:<\/p>\n
\tThe main purpose of this role is to provide administrative and operational coordination support to the site, ensuring effective helpdesk management, accurate documentation, stakeholder coordination, and support of financial and compliance processes in line with company standards and client requirements.<\/p>\n
\u00a0What you will bring:\u00a0<\/p>\n
\tGrade 12 \/ Matric
\n\tRelevant administrative qualification (advantageous)
\n\t2\u20134 years\u2019 experience in facilities management or similar environment
\n\tExperience working with helpdesk\/work order systems (e.g. Chase, Planon)<\/p>\n
\u00a0Skills required:<\/p>\n
\tComputer literacy (MS Office \u2013 Excel, Word, Outlook)
\n\tAdministrative and coordination skills
\n\tAttention to detail
\n\tCommunication and stakeholder engagement
\n\tBasic financial understanding (POs, invoices)
\n\tTime management and organisation<\/p>\n
\u00a0Knowledge required:<\/p>\n
\tHelpdesk\/work order management systems
\n\tFacilities management operations
\n\tBasic financial processes (POs, invoicing)
\n\tHSE and compliance requirements
\n\tClient service standards<\/p>\n
What you will be doing:<\/p>\n
\u00a0Helpdesk & Work Order Management:<\/p>\n
\tLog calls accurately with correct location and description
\n\tCategorise correctly (PPM vs Reactive vs Ad hoc)
\n\tTrack and update all work orders
\n\tEscalate unresolved issues<\/p>\n
\u00a0Call Closure & Follow-Ups:<\/p>\n
\tMonitor open calls
\n\tFollow up on outstanding work
\n\tEnsure SLA adherence<\/p>\n
\u00a0Financial & PO Support:<\/p>\n
\tAssist with PO creation
\n\tTrack invoices
\n\tEnsure alignment between PO and work completed<\/p>\n
\u00a0Reporting & Documentation:<\/p>\n
\tCompile reports
\n\tMaintain documentation and filing
\n\tEnsure audit readiness<\/p>\n
\u00a0Compliance & Observations:<\/p>\n
\tLog observations (HSE + operational)
\n\tMaintain compliance records<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
cbreexcellerate.simplify.hr<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/cbreexcellerate.simplify.hr","_company_name":"CBRE Excellerate","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"CBRE Excellerate provide an integrated suite of high-quality real estate services across Africa and the Middle East, including facilities management, advisory & transaction services, project & development management, broking, valuations and property management (outside of South Africa) and will allo... read morew us to expand the self-delivery of integrated facilities management services to enterprise clients. Productivity, reliability, engagement, quality, brand\u2014the workplace contributes to business results, whether it\u2019s an office, a retail outlet, a laboratory, a data centre, a manufacturing environment or a virtual location. We support predominantly corporate clients who buy services on a contracted basis all across Europe, the Middle East and Africa \u2014even globally, depending on their portfolio.","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[18],"class_list":{"0":"post-34244","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-contract"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/34244","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=34244"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=34244"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=34244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}