{"id":34299,"date":"2026-04-20T16:02:22","date_gmt":"2026-04-20T16:02:22","guid":{"rendered":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/commercial-excellence-and-innovation-lead-ssa\/"},"modified":"2026-04-20T16:03:17","modified_gmt":"2026-04-20T16:03:17","slug":"commercial-excellence-and-innovation-lead-ssa","status":"publish","type":"job_listing","link":"https:\/\/jobs.dataaxisnode.com\/southafrica\/job\/commercial-excellence-and-innovation-lead-ssa\/","title":{"rendered":"Commercial Excellence and Innovation Lead, SSA"},"content":{"rendered":"<p>POSITION SUMMARY<\/p>\n<p>\tThe role is responsible for driving performance in marketing and sales by optimizing digital &amp; virtual engagement channels, leveraging advanced analytics and artificial intelligence to deliver innovative, data-driven solutions to enhance the patient &amp; customer experience.<\/p>\n<p>The role acts as a connector between local critical business needs and Chief Marketing Office (CMO) \/Emerging Markets Commercial Office (EMCO) driving optimization and standardization when needed. Some of the main areas of focus are<\/p>\n<p>\tDrives executional transformation and impact at the local level, while ensuring global strategic alignment.<br \/>\n\tLeads Global-to-local orchestration and pilot execution.<br \/>\n\tSteer prioritization of local initiatives, while maintaining global strategic alignment.<br \/>\n\tOmnichannel Customer &amp; Patient Engagement<br \/>\n\tChannel and Content Management<br \/>\n\tCFC execution metrics and tools<\/p>\n<p>POSITION RESPONSIBILITIES\u00a0<\/p>\n<p>\tDrive excellence in execution by driving key projects, strategic initiatives with a strong focus on digital transformation, insights, and advanced analytics and close partnership with both sales and marketing teams.\u00a0<br \/>\n\tDrive excellence in integrated marketing adoption for local marketers by evaluating customer insights, defining patient journeys, building omnichannel customer engagement and content management.<br \/>\n\tDrive key marketing execution projects (New WoW &amp; Adobe WF), and strategic link with COLAB, content re-use, self-generation of content and adoption of the DataHub and other data-driven solutions for marketing and sales<br \/>\n\tAccelerate innovation by implementing AI-powered tools and platforms to provide real-time data visibility and predictive insights for performance improvement across marketing and sales.<br \/>\n\tMarketing led: Omnichannel Experience &amp; Insights, Content Process Effectiveness, Channel Management<br \/>\n\tSales led: Effective adoption of DSP, WABs, and RTEs, focused on productive and quality of HCP visits. Drive the adoption of International Sales Standards to have a more effective and competitive CFC Team.<br \/>\n\tStructure and drive the adoption of the framework to operate Marketing and CFC SMEs Communities of Practice and incentivize a culture of innovation, knowledge sharing and excellence.<br \/>\n\tPartner with EM Commercial Excellence &amp; AI and L&amp;D to drive the adoption of the integrated marketing capabilities and CFC effectiveness excellence as well as embed digital and AI capabilities into integrated marketing and commercial effectiveness programs.<br \/>\n\tLead cross-brand Patient Experience &amp; Engagement, by partnering with CBM\/CBL to develop impactful patient activation solutions.<br \/>\n\tFoster a culture of innovation by piloting and scaling AI and analytics solutions that drive measurable business impact.<\/p>\n<p>EDUCATION AND EXPERIENCE\u00a0<\/p>\n<p>\tRelevant Bachelor\u2019s degree<br \/>\n\t10 years of commercial experience across pharma and or other industries<br \/>\n\tTrack record of strong networking and working collaboratively across functions and geographies in matrix organizations<br \/>\n\tStrong analytical prowess to conduct root cause analysis to diagnose and prioritize the right problem\/solution (i.e., solve the cause, not the symptom)<br \/>\n\tDemonstrated success on setting\/evolving Go to Market\/Business Model, strategic initiatives with risks assessed and a mitigation plan developed.<br \/>\n\tExperience in marketing\/ digital marketing\/ omnichannel marketing, KPIs management<\/p>\n<p>TECHNICAL SKILLS REQUIREMENTS<\/p>\n<p>Technical skills required and\/or preferred, as applicable.<\/p>\n<p>\tExperience in marketing related and\/or sales functions in Pharma<br \/>\n\tExposure to Salesforce excellence will be an advantage.<br \/>\n\tInfluencing skills, ability to work with cross functional teams to drive common organizational output.<\/p>\n<p>Apply via company website (  ) or<\/p>\n<p>pfizer.wd1.myworkdayjobs.com<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/pfizer.wd1.myworkdayjobs.com","_company_name":"Pfizer","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[11],"job-types":[12],"class_list":{"0":"post-34299","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-gauteng","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/34299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=34299"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=34299"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=34299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}