What We\u2019re Looking For:<\/p>\n
\tAre you an attentive Account Manager with experience in serving SaaS customers? We’re actively seeking professionals like yourself to join our dynamic team and take charge of managing, renewing, and driving growth for our valued accounts. As an Account Manager, you’ll play a crucial role in nurturing existing client relationships and maximizing their potential.
\n\tMeltwater offers more than employment\u2014it’s a voyage towards personal and professional advancement. Immerse yourself in an atmosphere that nurtures your skills, encourages mentorship, and champions inclusive leadership practices. Interact with experienced account managers and resilient leaders who are dedicated to supporting your growth journey.
\n\tJoin our team, where you’ll be embraced by a diverse community that honors your individual contributions and propels you toward realizing your full potential.<\/p>\n
What You’ll Do:<\/p>\n
\tManage, renew, and grow a portfolio of accounts after their handover from the Client Acquisition team.
\n\tDrive sustainable long-term revenue growth, leveraging support from our Customer Success, Renewals, and Business Development teams.
\n\tTake ownership of the sales cycle within your accounts including upselling, cross-selling, and contract negotiations.
\n\tDevelop strategic account plans tailored to individual customer goals, with a clear focus on retention and expansion.
\n\tConduct targeted outreach initiatives and capitalize on the momentum generated by our proactive Marketing and Business Development teams.
\n\tMeet or exceed quarterly sales quotas by identifying and prioritizing high-potential opportunities within your book of business.
\n\tDeliver compelling product demonstrations and persuasive sales presentations that communicate clear, tailored value.
\n\tCollaborate closely with the Customer Success team to drive product adoption, satisfaction, and usage.
\n\tPartner with Renewals Representatives to ensure strong account retention and navigate pricing discussions effectively.
\n\tMonitor usage patterns to anticipate renewal risks and expansion opportunities.
\n\tImplement structured sales processes to counter competitive threats and increase customer lifetime value.<\/p>\n
What You\u2019ll Bring:<\/p>\n
\tA Bachelor’s degree or higher is preferred.
\n\tA minimum of 4 years\u2019 experience in account management, with at least 2\u20133 years in business-to-business sales ideally in the software or SaaS space.
\n\tA proven track record of exceeding sales targets and driving customer growth.
\n\tStrong negotiation and communication skills, with the ability to clearly articulate complex value propositions and contract terms.
\n\tA strategic mindset with the ability to develop and execute effective account growth plans.
\n\tDemonstrated ownership of accounts, with a proactive approach to lead generation and revenue expansion.
\n\tExcellent organizational skills and the ability to manage multiple accounts, renewal cycles, and sales activities simultaneously.
\n\tStrong collaboration skills to partner effectively with Customer Success, Marketing, and Sales teams.
\n\tExcellent verbal and written communication skills in English.
\n\tWillingness to work in a hybrid setup: 3 days in the office per week.
\n\tLegal right to work in the country of hire.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/meltwater.com ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Meltwater","_company_website":"http:\/\/meltwater.com","_company_tagline":"Meltwater helps companies make better, more informed decisions based on insights from the outside. We believe that business strategy will be increasingly shaped by insights from online data. Organizations will look outside, beyond their internal reporting systems to a world of data that is constantl... read morey growing and changing. Our customers use these insights to make timely decisions based on real-time analysis. More than 25,000 companies use the Meltwater media intelligence platform to stay on top of billions of online conversations, extract relevant insights, and use them to strategically manage their brand and stay ahead of their competition. With more than 50 offices on six continents, Meltwater is dedicated to personal, global service built on local expertise. Meltwater also operates the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs. 8, Anslow Office Park, Anslow Ln, Sandton, 2196 Nestle Campus Meltwater Office","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-34304","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/34304","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=34304"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=34304"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=34304"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}