Job Purpose:<\/p>\n
\tChecking stock on arrival of couriers to verify if goods are received correctly and in good condition and taking action as necessary. Receiving, storing and issuing goods to ensure uninterrupted supply of required stock to the Company and customers.
\n\tIs responsible for general logistics functions, such us correctly releasing stock to customers. At the front counter, the job purpose is providing excellent customer service, to greet customers and answer their questions in a friendly, conversational manner.
\n\tCommunicate effectively with other members of staff and maintain a professional attitude even in the face of challenges, such as an irate customer. Responsible for assisting customers with the booking in of goods for repairs, and collection of repaired goods.
\n\tStrive to provide customers with the best experience possible and work to solve problems quickly.<\/p>\n
Responsibilities:<\/p>\n
Goods Receiving<\/p>\n
\tCheck all boxes during delivery and endorse waybills when there is visible damage to boxes being delivered by couriers.
\n\tAssist with taking photographs of visible damage and reporting to couriers and Supervisor.
\n\tScan stock from local suppliers into Mustek system<\/p>\n
Goods Processing<\/p>\n
\tAdminister the daily movement and storage of stock, ensuring 100% accuracy at all times.
\n\tPicking, packing and distributing orders accurately, efficiently and on time, where necessary personally delivering to Dispatch if customers are waiting.
\n\tSafe handling of all stock to ensure 0% damages. This includes following predetermined standards of height restrictions when packing, safe loading of trolleys, and correct handling of all items with circuits (never touching copper parts directly with fingers.)
\n\tMaintain effective and correct shelving arrangement with correct item codes displayed.
\n\tAssist with internal enquiries.
\n\tSafely handle pallet jacks and trolleys, packing trolleys in the correct manner to prevent damages due to stock toppling over if the trolley should bump.
\n\tReceive, store and issue goods against orders.
\n\tCheck goods received against orders placed on suppliers.
\n\tEnsure the right quantity and quality is received.<\/p>\n
Operational Duties<\/p>\n
\tTake responsibility for Stores operations if the Supervisor is off duty or out of the office.
\n\tPrepare for receiving stock by printing orders according to the courier manifest.
\n\tCredit all stock received from Head Office on the Mustek system.
\n\tContact all customers for uncollected stock on a weekly basis and cancel orders when necessary.
\n\tAssist sales staff with enquiries regarding progress of deliveries or collections, communicating effectively and professionally at all times.<\/p>\n
Stock Taking<\/p>\n
\tEnsure that stock sheets are updated.
\n\tCount stock.
\n\tCarry out cycle check counts and hand completed count sheets to Supervisor.<\/p>\n
Logistics (Internal Movement of Stock)<\/p>\n
\tEfficiently and accurately check all stock received in the Stores Department.
\n\tAssist with offloading of courier deliveries, checking all boxes for damage and endorsing waybill accordingly.
\n\tAccurate shelving of stock in the correct locations for collection or delivery.
\n\tComplete the checking and shelving of stock within two hours from receipt.
\n\tEnsuring that all stock is handled in the safest possible manner, to avoid any possible damage.
\n\tPrepare goods for couriers and capture the waybill information in time for the daily collection.<\/p>\n
Front Counter Service<\/p>\n
\tMaintain professional, courteous and friendly interface with visitors\/customers always
\n\tPresenting a professional image by taking care to be neatly dressed.
\n\tGreet customers who enter the building and answer their questions in a friendly, conversational manner, directing them to the correct department or area.
\n\tBeing vigilant and taking appropriate action regarding suspicious behaviour from visitors (e.g. calling Supervisors\/Management to assist).
\n\tEnsuring that the correct order is handed over to the correct customer, checking the details on the Mustek system and verifying the identity of the customer.
\n\tEnsuring that customer receives the correct and complete order on collection, by checking items together.
\n\tStrive to provide customers with the best experience possible and work to solve problems quickly, maintaining a professional attitude even in the face of challenges, such as dealing with an irate customer.
\n\tCheck goods together with customer on collection to ensure correct and complete order is handed over.<\/p>\n
Driver Duties<\/p>\n
\tChecking all stock against invoices\/PODs for the correct order and quantity when loading vehicles for delivery.
\n\tHandle stock in correct manner to always prevent damage to stock as well as personal injuries.
\n\tDeliver all items timeously and professionally.
\n\tEnsure correct order and quantity is delivered to the correct client always.
\n\tCommunicate delays or other problems that occur on route to Logistics Supervisor immediately and adjust plan according to instructions.
\n\tDriving safely ensuring no speeding fines or other traffic regulation contraventions always.
\n\tMaintain professional and courteous conduct on the roads always.
\n\tMaintain vehicle in a neat and presentable condition always.
\n\tEnsure vehicle is checked at least once per week (or whenever vehicle was driven by another employee) according to vehicle check list and report any concerns or mechanical problems immediately.
\n\tReport accidents or damage to vehicles immediatelyBooking and Collection of Repairs
\n\tComplete all the fields on the book in page (fault description, contact details and condition of unit) with 100% accuracy, together with the notebook checklist and general checklist.
\n\tCarry out warranty checks immediately during booking in on all units brought for repair.
\n\tPhone or e-mail customers to collect stock and update Epicor.
\n\tReturn the repaired goods to the correct customer on collection with 100% accuracy.
\n\tEscalate unresolved customer queries and complaints to the Supervisor within one hour.
\n\tMaintain effective tracking of uncollected repairs.
\n\tFollow up with customers on all outstanding collections weekly.
\n\tReport on action taken on uncollected repairs weekly.
\n\tEnsure that all opened stock items returned for credit is checked by a technician before it is credited.
\n\tEscalate problems or concerns to Supervisors or Manager without delay so that the necessary solutions can be arranged timeously.<\/p>\n
Booking and Collection of Repairs<\/p>\n
\tComplete all the fields on the book in page (fault description, contact details and condition of unit) with 100% accuracy, together with the notebook checklist and general checklist.
\n\tCarry out warranty checks immediately during booking in on all units brought for repair.
\n\tPhone or e-mail customers to collect stock and update studio.
\n\tReturn the repaired goods to the correct customer on collection with 100% accuracy.
\n\tEscalate unresolved customer queries and complaints to the Supervisor within one hour.
\n\tMaintain effective tracking of uncollected repairs.
\n\tFollow up with customers on all outstanding collections weekly.
\n\tReport on action taken on uncollected repairs weekly.
\n\tEnsure that all opened stock items returned for credit is checked by a technician before it is credited.
\n\tEscalate problems or concerns to Supervisors or Manager without delay so that the necessary solutions can be arranged timeously.<\/p>\n
Housekeeping<\/p>\n
\tContribute to the improvement of a safe work environment in the work area.
\n\tMaintain a tidy\/clean Stores area.<\/p>\n
Qualification and Experience:<\/p>\n
\tMatric
\n\tAt least 1 year\u2019s applicable warehouse\/stores\/ clerical\/dispatch\/stock control experience in ICT<\/p>\n
Skills and Knowledge:<\/p>\n
\tBasic mathematics principles
\n\tStock taking
\n\tHealth and safety
\n\tBest storage practices to mitigate risk in terms of damage, loss of stock
\n\tInventory keeping
\n\tCorrect handling to prevent damage
\n\tCorrect packing and shelving
\n\tBasic knowledge of general administrative processes
\n\tGood knowledge of stock control requirements
\n\tGood knowledge of facility layout
\n\tExcellent knowledge of applicable Mustek systems, processes and procedures.
\n\tUse of systems and information technology
\n\tGood organisational skills
\n\tUsing information technology
\n\tGood time management
\n\tGood interpersonal skills
\n\tGood oral and written communication skills<\/p>\n
Closing Date\u00a030 April 2026<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( http:\/\/www.mustek.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Mustek Limited","_company_website":"http:\/\/www.mustek.co.za","_company_tagline":"Mustek Limited is one of the largest assembler and distributors of personal computers and complementary ICT products in South Africa. The Mustek Limited Group was established in 1987 and also includes Rectron. Mustek Limited combines the best of local assembly capabilities through its Mecer brand, ... read morewith a multi-national product portfolio via a broad range of top tier brands, including: Acer, ASUS, Samsung, Lenovo, Brother, Microsoft Volume Licensing, Brand-Rex, Huawei, miniflex, Mustek Security Technologies and Mustek Energy, to name a few. Through its broad-based distribution strategy, Mustek Limited is focused on being the country\u2019s ICT supplier of choice. Due to its nation-wide footprint and competitive pricing, Mustek Limited prides itself on its service offering capabilities for a wide range of technology and end-user needs. 322 15th Road Randjespark Midrand South Africa 1685","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[17],"job-types":[12],"class_list":{"0":"post-34589","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-eastern-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/34589","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=34589"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=34589"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=34589"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}