Job Purpose:<\/p>\n
\tTo transform software quality at Sanlam by building a modern, enterprise\u2011wide Quality Engineering capability that replaces manual testing with automation\u2011first, continuous quality practices.
\n\tThe role establishes a cluster\u2011wide Testing Guild, and applies cloud\u2011native, data\u2011 and AI\u2011assisted quality insights to accelerate delivery, improve platform resilience, and strengthen regulatory assurance – starting with Microsoft Dynamics 365 (CRM).<\/p>\n
Role Requirements:<\/p>\n
Output\/Core Tasks:<\/p>\n
Quality Engineering Strategy & Governance<\/p>\n
\tDefine and lead Sanlam\u2019s enterprise Quality Engineering (QE) strategy, setting standards, patterns and quality gates across the software delivery lifecycle
\n\tEstablish a cluster\u2011wide QE Guild to drive consistency, reuse, and skills uplift across CIO portfolios and product teams.
\n\tEmbed risk\u2011based quality governance, ensuring testing depth and evidence are proportionate to business, regulatory, and operational risk.
\n\tPartner with Architecture, Security, Risk, and Compliance to ensure quality practices support regulatory assurance and audit readiness.<\/p>\n
Automation\u2011First & Continuous Testing<\/p>\n
\tDrive the shift from manual testing to automation\u2011first, continuous quality practices embedded in CI\/CD pipelines.
\n\tDefine and standardise test automation approaches across API, UI, integration, performance, security, and regression testing.
\n\tEnsure testing is self\u2011service and developer\u2011enabled, with clear quality gates aligned to release and go\/no\u2011go decisions.
\n\tImprove key flow and reliability outcomes (e.g. defect escape, change failure rate, lead time for change).
\n\tInstitutionalize\u00a0continuous testing\u00a0practices (quality gates, dashboards, evidence, and test data strategies) to reduce time-to-market and incident risk.<\/p>\n
Platform & Cloud\u2011Native Quality (Dynamics 365 Focus)<\/p>\n
\tEstablish testing blueprints and standards for Microsoft Dynamics 365 (CRM), including:\u00a0
\n\tCustomisations and configurations
\n\tIntegration and API testing
\n\tSecurity, role\u2011based access, and data integrity
\n\tRegression and release validation
\n\tDefine environment and test\u2011data strategies to support cloud\u2011native and integration\u2011heavy architectures, including service virtualisation where required.
\n\tProvide hands\u2011on quality leadership for priority CRM releases and programmes.<\/p>\n
Data\u2011 and AI\u2011Assisted Quality Insights<\/p>\n
\tIntroduce data\u2011driven\u00a0quality analytics\u00a0to provide visibility into release readiness, risk, and quality trends.
\n\tApply AI\u2011assisted testing techniques (e.g. customizations, integrations, security\/roles, data quality, regression packs) with clear guardrails, change control, and auditability; start with lowrisk domains and scale as maturity grows. \u00a0
\n\tStand up quality analytics (flow metrics, defect economics, predictive risk signals) to inform release decisions and leadership reporting.\u00a0
\n\tTranslate quality signals into actionable insights for engineering leaders and CIO forums.<\/p>\n
Capability Build & Operating Model<\/p>\n
\tBuild and mature a QE Guild, including service offerings, standards, enablement, and communities of practice.
\n\tReduce reliance on external contractors by uplifting internal QE capability across squads and platforms.
\n\tDefine role profiles, learning paths, and career progression for QE, Software Development Engineer in Test, and automation engineers.
\n\tCoach and influence engineering teams to treat quality as a shared responsibility, not a downstream activity.<\/p>\n
Delivery Oversight & Risk Management<\/p>\n
\tProvide\u00a0program level QA leadership\u00a0for priority releases (esp. Dynamics CRM), ensuring coverage across functional, integration, performance, and security, with\u00a0go\/nogo\u00a0criteria and quality signoffs. \u00a0
\n\tChampion\u00a0continuous improvement\u00a0via postrelease analytics, production incident linkage, and defectescape\/rootcause programs.
\n\tProvide\u00a0program level QA leadership\u00a0for priority releases (esp. Dynamics CRM), ensuring coverage across functional, integration, performance, and security, with\u00a0go\/nogo\u00a0criteria and quality signoffs. \u00a0
\n\tChampion\u00a0continuous improvement\u00a0via post release analytics, production incident linkage, and defect escape\/root cause programs.<\/p>\n
What will make you successful in this role?<\/p>\n
Experience<\/p>\n
Essential:<\/p>\n
\t8\u201312 years in QA\/QE or software testing, with\u00a03\u20135 years leading\u00a0enterprise QA\/QE or CoE functions. \u00a0
\n\tDemonstrated success implementing\u00a0automation first,\u00a0continuous testing\u00a0integrated with CI\/CD (Azure DevOps or equivalent), including\u00a0API\/UI\/contract\/performance\/security\u00a0test stacks. \u00a0
\n\tStrong background in\u00a0cloud native\u00a0testing (microservices, event driven, integration) and\u00a0environment strategy\u00a0(test data, virtualization, ephemeral envs). \u00a0
\n\tTrack record using\u00a0quality analytics\u00a0(DORA metrics, risk based prioritization, release readiness dashboards). \u00a0
\n\tProven experience implementing automation\u2011first testing using modern toolchains such as GitHub\/GitHub Actions and\/or Azure DevOps, and automation frameworks such as Playwright and\/or Selenium with strong API testing capability (e.g., Postman or equivalent).<\/p>\n
Advantageous<\/p>\n
\tHands on experience with\u00a0Microsoft Dynamics 365\u00a0(CRM) or similar enterprise CRM platforms (Salesforce), including customization\/integration test strategies and UAT orchestration in Azure DevOps. \u00a0
\n\tFamiliarity with\u00a0AI assisted testing\u00a0and responsible AI guardrails in engineering workflows. \u00a0
\n\tExposure to reliability\/operations practices (e.g.,\u00a0SRE\u00a0concepts, quality gates, progressive delivery), aligning quality signals to release decisions.<\/p>\n
Qualifications:<\/p>\n
\tBachelor\u2019s degree in Computer Science, Information Systems, Engineering, or related field.
\n\tRelevant certifications (preferred):\u00a0
\n\tISTQB\u00a0Advanced\/Test Manager or equivalent QE certification.
\n\tMicrosoft: Azure (e.g., AZ 400 DevOps Engineer, Azure Fundamentals\/Administrator) to support Azure DevOps and cloud testing adoption. \u00a0
\n\tAWS: Foundational\/Associate\/Professional or\u00a0DevOps Engineering\u00a0on AWS for cloud native test practices; AWS training on\u00a0advanced testing in CI\/CD.\u00a0
\n\tAgile\/SAFe or equivalent delivery credentials.<\/p>\n
Competencies<\/p>\n
Technical:<\/p>\n
\tAutomation Engineering: Designs robust, scalable frameworks (API\/UI\/contract\/perf\/sec) with\u00a0pipeline integration\u00a0and test data strategies. \u00a0
\n\tContinuous Testing & DevOps: Builds\u00a0quality gates\u00a0and traceability using Azure DevOps (Boards \u2194 Repos \u2194 Pipelines \u2194 Test Plans).\u00a0
\n\tCloud Native Quality: Proficient in testing microservices, event streams, and integrations; leverages\u00a0ephemeral environments\u00a0and service virtualization. \u00a0
\n\tAI Assisted QE & Analytics: Applies AI for test design\/prioritization and maintenance with controls, audit trails, and value tracking; operationalizes quality metrics to inform release decisions.
\n\tDynamics 365 Testing: Defines CRM specific test strategies (security\/roles, data model, integration flows) with\u00a0end to end traceability\u00a0for audits and UAT. \u00a0<\/p>\n
Leadership:<\/p>\n
\tStrategic QE Transformation: Builds a TCoE and\u00a0reduces contractor dependency\u00a0through standards, enablement, and clear service catalogs. \u00a0
\n\tChange Leadership & Influence: Shifts culture toward\u00a0quality as a shared responsibility, partnering with CIOs, Product, Engineering, Architecture, and Security. \u00a0
\n\tTalent Development: Grows internal SDET\/QE capability; sets\u00a0learning pathways\u00a0(Azure DevOps, Dynamics, AI assisted testing, performance\/security testing). \u00a0
\n\tOutcome Focus: Uses objective quality signals to drive\u00a0go\/no go\u00a0and reduce defect escape, change failure rate, and MTTR; ties quality to business outcomes.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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