DESCRIPTION<\/p>\n
\tWe are looking for a talented PowerGen Field Service Technician to join our team specializing in Service for our Service Operations Department in Gauteng, South Africa.<\/p>\n
In this role, you will make an impact in the following ways:<\/p>\n
\tDeliver reliable, high\u2011quality diagnosis, repair, overhaul, and rebuilds on complex engine products at customer sites, ensuring minimal downtime and maximum equipment availability.
\n\tAct as the primary technical specialist and trusted customer contact, providing expert support on complex field issues and reinforcing confidence in the company\u2019s service capability.
\n\tBuild and maintain strong, productive customer relationships by responding promptly to service needs and consistently delivering efficient, customer\u2011focused solutions.
\n\tApply specialized tools, documented procedures, and company policies to safely and accurately execute complex repairs and preventative maintenance to defined standards.
\n\tIdentify, escalate, and collaborate on unresolved technical issues with product specialists or supervisors to ensure effective resolution and continuous improvement.
\n\tCoach, guide, and support technicians and apprentices through knowledge transfer, work direction, and review of repair plans, strengthening overall team capability.
\n\tEnsure accurate and timely completion of all service documentation, including service worksheets, timesheets, warranty claims, and quality records.
\n\tActively identify additional service and sales opportunities while maintaining strict adherence to Health, Safety, and Environmental policies and ensuring service vehicle and tools are kept to a high standard.<\/p>\n
RESPONSIBILITIES<\/p>\n
To be successful in this role you will need the following:<\/p>\n
\tStrong diagnostic capability, including the ability to translate customer complaints into structured troubleshooting plans, use guided workflows and specialized mechanical\/electronic tools, validate repairs, and accurately document outcomes in business systems.
\n\tProficient use of electronic service tools and software, with the ability to select the correct tool set, interpret results, and determine effective next steps for timely service resolution.
\n\tIn\u2011depth understanding of engine systems and their interactions, enabling accurate analysis and repair of complex electrical and mechanical systems using service publications, measurements, and OEM documentation.
\n\tDisciplined execution of quality repairs, maintenance, documentation, and technical escalation processes, ensuring work is completed safely, efficiently, within standard repair times, and with complete, traceable service records.<\/p>\n
QUALIFICATIONS<\/p>\n
Education\/ Experience:<\/p>\n
\tQualified Power Generation Technician with an N6 Electrical Certificate and a extensive relevant experience.
\n\tStrong safety consciousness, with consistent adherence to Health, Safety, and Environmental standards and procedures.
\n\tProven ability to troubleshoot and diagnose complex systems, delivering first\u2011time\u2011right repairs to minimize equipment downtime.
\n\tWillingness and availability to travel domestically and internationally as required to support service needs.
\n\tIn\u2011depth understanding of generator paralleling and synchronization, including associated control and protection systems.
\n\tCertified and competent to work on Medium Voltage (MV) and High Voltage (HV) systems.
\n\tDemonstrated capability to coach, mentor, and develop team members, enabling others to perform complex diagnostics and repair work effectively.<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( ) or<\/p>\n
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