Job Summary<\/p>\n
\tThe Porter assists with the delivery and collection of guest\u2019s luggage, parcels, faxes, messages, etc. He also assists in keeping the lobby and Porte Coche neat and tidy and ensures all guests receive prompt, cordial and efficient attention and service throughout their stay.\u00a0<\/p>\n
Key Duties and Responsibilities<\/p>\n
\tBe well groomed and punctual at all times.
\n\tEnsure prompt, accurate and courteous delivery and collection of any luggage, parcels or mail. Always liaise with Concierge and Front Desk.
\n\tEnsure correct and secure storage procedures are carried out.
\n\tPrompt delivery of both local and international newspapers; \u00a0Local papers to be delivered by 8am; \u00a0International papers to be delivered by 10h00
\n\tFlags to be put up and put down timeously; \u00a0In winter up @ 06:00 and down @ 18:00; \u00a0In summer up @ 06:00 and down @ 19:00
\n\tMaintaining the cleaning and repair of all flags
\n\tAssist the Concierge in keeping the public area clean and tidy.
\n\tReport any suspicious persons or unattended luggage to the Concierge. Be aware of security procedures.
\n\tMake sure when you come on shift that the trolleys are clean, storeroom is kept tidy and free of debris
\n\tValet parking of guest cars and ensuring the keys are securely stored
\n\tAssist with the Doorperson\u2019s duties when they are not available.
\n\tBe aware of facilities available in the rooms.
\n\tBe familiar with all facilities and services within the hotel and offer general information as required.
\n\tEnsure you sign in and out timeously and this is signed off by a Front Office Manager on duty.\u00a0
\n\tRead, understand and abide by all the rules and regulations set out in the Employee Handbook.
\n\tWork night shift as and when required and will be under the management of the Night Auditor on these shifts
\n\tExcessive lateness and absenteeism will not be tolerated within the department without a valid reason stated in advance, a sick note or prior communication made with a Supervisor or Management.
\n\tPrepare and action additional duties outside of job description as and when necessary.<\/p>\n
General and other duties<\/p>\n
\tThe above Job Description identifies the key areas of responsibility of the position and is not an all-encompassing description of duties and tasks. \u00a0The Job Description may be subject to review from time to time.
\n\tThe employee will be required to perform similar such duties or tasks in any area of the hotel as may be designated by Management from time to time.
\n\tThe employee will be required to attend training courses as required and continually strive for the improvement of own knowledge and skills.
\n\tThe employee will be required to be familiar with the hotel policy on fire, hygiene, health, safety and emergency evacuation and that all staff in the department participates in fire and emergency drills.
\n\tThe employee will be required to adhere to and have a complete understanding of the employee handbook and adhere to the regulations contained within.
\n\tThe employee will be required, at all times, to maintain a high standard of personal appearance and hygiene and ensure that dress and attire meet with the hotel\u2019s requirements and do not detract from the desired image of the hotel.
\n\tThe employee will, at all times, be required to render the highest level of courtesy and service to hotel guests even where such service may fail beyond the main duties or scope of this position.<\/p>\n
Apply via company website ( N \/ A ) or<\/p>\n
jobs.kerzner.com<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/jobs.kerzner.com","_company_name":"One&Only Resorts","_company_website":"http:\/\/N%20\/%20A","_company_tagline":"At home in the world\u2019s most inspiring locations, hand-picked for exceptional beauty and unique cultural charm, One&Only Resorts and Private Homes are havens of outstanding style and service that place you in the heart of every fascinating environment. With incredible tailored experiences across be... read moreach, nature, and urban locations, and spectacular spaces to simply \u2018be\u2019; unforgettable moments begin at One&Only","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[15],"job-types":[12],"class_list":{"0":"post-34751","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-western-cape","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/34751","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=34751"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=34751"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=34751"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}