Job Description
\nDUTIES AND RESPONSIBILITIES:MPS Account Manager<\/p>\n
\tThe MPS Account Manager is responsible for the implementation and deployment of new MPS customers from contract signature to revenue execution.
\n\tThis involves ongoing direct contact and relationship with the customer.
\n\tThis individual also supports organizational growth by providing strategic client direction, support of client relationships, implementing contracts according to schedule and ensure that all contract revenues are generated accurately and in a timely manner. Supports the MPS Operations Group with the analysis, design, configuration, testing and maintenance of systems and processes to ensure optimal operational performance. Within MPS Operations the MPS Account Manager will engage in strategic initiatives to develop and implement solutions towards continued automation of client functions and will also be heavily involved with all of the MPS Operations management team to further cross-functional enhancements in day-to-day processes.<\/p>\n
CORE FUNCTIONS:<\/p>\n
\tBuild and manage strategic territory and account plans.
\n\tEffectively and aggressively manage all aspects of a complex sales cycle.
\n\tCommunicate value propositions to Director and decision makers.
\n\tEstablish a qualified pipeline of business and maintain an accurate forecast.
\n\tUtilize Quarterly Business Reviews (QBR) designed to expand revenue.
\n\tDocument analysis and fleet output audits utilizing the most effective Data Collection Agent
\n\tProposal development, contracts, sales orders, implementation, and strategy
\n\tGrow and close business through new customer acquisitions and add-ons to existing customer base.
\n\tOther Responsibilities as assigned by the manager.<\/p>\n
MUST HAVE THE ABILITY TO FULFIL BELOW RESPONSIBILITIES:<\/p>\n
\tOversees the management of all aspects of the implementation\/deployment of a new MPS customer.
\n\tEngages with executive level customer contacts throughout the implementation process and is single point of escalation for any customer issues.
\n\tLeads a team that is accountable for delivering and executing on the terms and conditions of a customer’s MPS contract, with a focus on exceeding customer expectations.
\n\tSupervise, train and mentor the Project Managers.
\n\tManagement of team performance as well as personal development plans, yearly reviews, etc. Understand the business strategy and can assist in identifying solutions that will improve and enhance the organization’s business goals.
\n\tOversees the Project Managers to ensure timely and accurate management and execution of all client requests during implementation.
\n\tOversees the management and maintenance of our Data Collection tool for MPS contract clients.
\n\tResponsible for analysing strategic vendor tools that will enhance the overall offering of Staples MPS.
\n\tEnsures a smooth customer transition from sales to account management.
\n\tResponsible for the set-up of all billing and systems for each MPS customer and manage the Implementation and Billing Dashboards to ensure the success factors of each project are met.
\n\tDirects or participates in studies to resolve system or process related issues including organizational, procedural, technical and analytical areas.
\n\tAnalyses how the business utilizes applications and reports and identify areas that requires improvements to increase productivity, increase client satisfaction and reduce costs.
\n\tUnderstand the business strategy and can assist in identifying solutions, launching new products or enhancements to existing platforms that will improve the organization’s business goals.<\/p>\n
Apply via company website ( http:\/\/www.firsttech.co.za ) or<\/p>\n
firsttech.simplify.hr<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"http:\/\/firsttech.simplify.hr","_company_name":"First Technology","_company_website":"http:\/\/www.firsttech.co.za","_company_tagline":"First Technology, established in 1983, is a wholly owned subsidiary of the First Technology Group (FTG), with branches in every major business area in South Africa. This allows us to provide our customers with the same comprehensive range and level of service excellence, regardless of where their bu... read moresiness operations are located. First Technology is structured to give all our customers access to a consistent range of managed technology solutions and services around the country. These include: Managed Solutions: \u00e2\u20ac\u00a2 Storage \u00e2\u20ac\u00a2 Virtualisation \u00e2\u20ac\u00a2 WAN Optimisation Additional Solutions: \u00e2\u20ac\u00a2 Microsoft Services \u00e2\u20ac\u00a2 Software Asset Management \u00e2\u20ac\u00a2 Mobile Device Management \u00e2\u20ac\u00a2 Technical Services \u00e2\u20ac\u00a2 Infrastructure \u00e2\u20ac\u00a2 Converged Communications and PBax systems \u00e2\u20ac\u00a2 Networking Services \u00e2\u20ac\u00a2 Cloud Services \u00e2\u20ac\u00a2 Managed Print Services \u00e2\u20ac\u00a2 IT Rental Finance Our Team - We maintain one of the largest teams of expert technical personnel in the country. Many of our engineers have internationally recognised qualifications to ensure we exceed our service level agreements. Our team is dedicated to providing innovative solutions that are focused on your needs and expectations whilst ensuring a good return on investment, allowing you to focus on your core business more effectively. Our Partners - Our internal resources are supplemented with strategically selected business partners and vendors. Our tailored solutions are backed up with business partners and vendors of the highest calibre. 1st Floor, Block D, The Estuaries Century Avenue, Century City, 7441","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[16],"job-types":[12],"class_list":{"0":"post-34918","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"job_listing_region-kwazulu-natal","7":"job-type-full-time"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings\/34918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/media?parent=34918"}],"wp:term":[{"taxonomy":"job_listing_region","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job_listing_region?post=34918"},{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/jobs.dataaxisnode.com\/southafrica\/wp-json\/wp\/v2\/job-types?post=34918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}