Description<\/p>\n
\tPentravel, a division of Cullinan Holdings, is a leading leisure travel company, and are seeking dynamic Sales and customer-oriented Travel Consultants to join their teams in Durban. As a Pentravel Travel Consultant, you’ll be responsible for providing exceptional service and expert advice to travellers, creating bespoke travel itineraries, and booking all components of their trips. You’ll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, exceptional sales experience and the ability to work well under pressure, we want to hear from you.<\/p>\n
Responsibilities<\/p>\n
\tBuild and maintain strong relationships with customers to ensure repeat business and referrals
\n\tDesign and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
\n\tProvide expert advice on travel destinations, including visas and travel insurance
\n\tMaximize sales opportunities through upselling, cross-selling, and promoting the company’s preferred partners
\n\tMaintain accurate records and client details, using the company’s operational systems
\n\tManage customer complaints and queries in an efficient and professional manner
\n\tKeep up-to-date with industry trends<\/p>\n
Requirements<\/p>\n
\tMinimum of 1 years’ experience in a sales and target driven role
\n\tExcellent communication skills, both written and verbal
\n\tStrong sales and customer service skills
\n\tAbility to work well under pressure and to tight deadlines
\n\tProficient in the use of reservation systems, such as Amadeus is advantageous
\n\tPassion for travel and knowledge of popular travel destinations
\n\tAs this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.
\n\tWe will be recruiting in line with our employment equity obligations<\/p>\n
go to method of application \u00bb<\/p>\n
Apply via company website ( https:\/\/www.pentravel.co.za ) or<\/p>\n
<\/p>\n","protected":false},"author":2,"featured_media":0,"template":"","meta":{"_promoted":"","_job_location":"","_application":"","_company_name":"Pentravel","_company_website":"https:\/\/www.pentravel.co.za","_company_tagline":"You may think that we sell holidays, but we believe it is our sole purpose to make people happy. This philosophy applies internally to our staff, as well as externally to you, our customers. We want Pentravel to be a place where people want to work, and customers love doing business. Before earnin... read moreg their stripes as Pentravel Travel Advisors, our recruits have to take the Pentravel Sunshine Pledge. In doing so, they promise never to hard sell, up-sell or do any other kind of sell. We build relationships based on trust, and aim to create the very best customer experience. We call this \"Delivering Sunshine\u201d. Why Choose Pentravel Trust the leisure travel experts Reputable and reliable: We\u2019ve been in the business for over 30 years and we're proud of our unrivalled reputation within the travel industry for customer satisfaction. Check out our online reputation on Hello Peter - we are passionate about creating a WOW! customer experience. Trust the Travel Experts: We may not know every destination and city in the world but we are experts on our preferred travel suppliers such as Trafalgar, Beachcomber, Club Med and NCL. We also have an excellent relationship with all our air, cruise and land partners. Our strong relationships with our travel suppliers means that you benefit from on-the-ground product and destination knowledge and our ability to fix things if your travel plans go wrong, ensuring a better overall customer experience! Help when you need it: We\u2019re available to our customers whilst on holiday should they require emergency assistance. One stop shopping: Pentravel can handle every aspect of your trip from flight tickets to accommodation, sightseeing tours to cruises. We have a variety of travel options to suit your needs. Been there, done that: The personal travel experience of Pentravel\u2019s experts means that they can create experiences that you may never have thought of. We invest in our staff\u2019s travel so that they can experience the main products that we sell. Many of our staff have recently travelled to the Great Wall of China, Machu Picchu, Egypt, the Grand Canyon, mount Kilimanjaro, Galapagos and Greece. Value for money: Pentravel has access to a range of deals, including all-inclusive packages and tours and special airfares you wouldn\u2019t find on the Internet. Time is money: Pentravel saves you from scouring the net looking through a myriad of flight, hotel and tour options to find the best options at the best price. So much to choose from: Suffering from information overload? Pentravel can offer you an array of options and price quotes from a variety of travel suppliers. We\u2019ll filter through the masses of online travel information to find you the holiday option that best suits your needs. What\u2019s news? Pentravel is constantly communicating with its travel partners, giving you the most current information on suppliers and travel services to consider as you plan your trip. The details... Pentravel has read the fine print. Rely on us to demystify the inclusions, exclusions, restrictions and penalties. We love Travel... and the people who love to travel. We\u2019d love to organise your holiday. About Pentravel Introducing Pentravel Pentravel are proud to be part of the J.S.E listed group Cullinan Holdings... South Africa\u2019s leading tourism and leisure group. Cullinan is proudly South African and was founded in 1901 as the famous Diamond Company. Pentravel was established in Durban in 1983 and we recently celebrated our 30th Birthday. Even more exciting is that we are proud to be part of a large global travel family - The Travel Corporation. The Travel Corporation is a global tourism empire started by South Africa\u2019s most successful travel entrepreneur, Stanley Tollman. The Travel Corporation owns 80% of Cullinan. In addition it owns and manages other exciting travel brands such as Trafalgar, Contiki, Uniworld and Insight Vacations. Mrs Bea Tollman was voted European Hotelier of the Year 2012 in recognition of the great hospitality enjoyed at the family owned Red Carnation hotel group. The Oyster Box in Umhlanga, The Twelve Apostles Hotel & Spa in Cape Town and Bushman\u2019s Kloof in the Cederberg are all part of the Red Carnation hotel group. Because of our relation to the Travel Corporation, we can offer you unsurpassed support and service when travelling in Europe. We call this the 'Pentravel Cradle of Care\u2019, we look after you from your door, back to your door. 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